public static int AcceptRequest(LoginUser loginUser, int userID, int chatRequestID, string ipAddress)
{
ChatRequest request = ChatRequests.GetChatRequest(loginUser, chatRequestID);
if (request == null || request.IsAccepted)
{
return(-1);
}
request.IsAccepted = true;
request.TargetUserID = userID;
request.Collection.Save();
Chats.JoinChat(loginUser, userID, ChatParticipantType.User, request.ChatID, ipAddress);
if (request.RequestType == ChatRequestType.External && request.Message.Trim() != "")
{
ChatMessage chatMessage = (new ChatMessages(loginUser)).AddNewChatMessage();
chatMessage.ChatID = request.ChatID;
chatMessage.Message = request.Message.Trim();
chatMessage.PosterID = request.RequestorID;
chatMessage.PosterType = request.RequestorType;
chatMessage.Collection.Save();
}
return(request.ChatID);
}
public static ChatRequest RequestChat(LoginUser loginUser, int organizationID, string firstName, string lastName, string email, string message, string ipAddress, int groupID = 0)
{
ChatClients clients = new ChatClients(loginUser);
ChatClient client = clients.IsEmpty ? (new ChatClients(loginUser)).AddNewChatClient() : clients[0];
client.OrganizationID = organizationID;
client.FirstName = firstName;
client.LastName = lastName;
client.Email = email;
Users users = new Users(loginUser);
if (!string.IsNullOrEmpty(email))
{
users.LoadByEmail(organizationID, email);
try
{
if (!users.IsEmpty)
{
client.LinkedUserID = users[0].UserID;
client.CompanyName = Organizations.GetOrganization(loginUser, users[0].OrganizationID).Name;
}
else
{
string emailDomain = email.Substring(email.LastIndexOf('@') + 1).Trim();
Organization org = Organization.GetCompanyByDomain(organizationID, emailDomain, loginUser);
client.CompanyName = (org != null) ? org.Name : "";
}
}
catch (Exception)
{
client.CompanyName = "";
}
}
else
{
Organization org = Organization.GetCompanyByDomain(organizationID, string.Empty, loginUser, forceUnknown: true);
client.CompanyName = (org != null) ? org.Name : "";
}
client.Collection.Save();
Chat chat = (new Chats(loginUser)).AddNewChat();
chat.InitiatorID = client.ChatClientID;
chat.InitiatorType = ChatParticipantType.External;
chat.OrganizationID = organizationID;
chat.Collection.Save();
Chats.JoinChat(loginUser, client.ChatClientID, ChatParticipantType.External, chat.ChatID, ipAddress);
ChatRequest request = (new ChatRequests(loginUser)).AddNewChatRequest();
request.RequestorID = client.ChatClientID;
request.RequestorType = ChatParticipantType.External;
request.OrganizationID = organizationID;
request.ChatID = chat.ChatID;
request.Message = message;
request.IsAccepted = false;
request.RequestType = ChatRequestType.External;
request.GroupID = groupID;
request.Collection.Save();
return(request);
}