/// <summary>
/// Get a string representing the values of the distinct fields of this crmItem,
/// as a final fallback for identifying an otherwise unidentifiable object.
/// </summary>
/// <param name="crmItem">An item received from CRM.</param>
/// <returns>An identifying string.</returns>
/// <see cref="SyncState{ItemType}.IdentifyingFields"/>
private string GetDistinctFields(EntryValue crmItem)
{
string result;
switch (crmItem.module_name)
{
case CallsSynchroniser.CrmModule:
result = CallSyncState.GetDistinctFields(crmItem);
break;
case ContactSynchroniser.CrmModule:
result = ContactSyncState.GetDistinctFields(crmItem);
break;
case MeetingsSynchroniser.CrmModule:
result = MeetingSyncState.GetDistinctFields(crmItem);
break;
case TaskSynchroniser.CrmModule:
result = TaskSyncState.GetDistinctFields(crmItem);
break;
default:
this.log.Warn($"Unexpected CRM module name '{crmItem.module_name}'");
result = string.Empty;
break;
}
return(result);
}
/// <summary>
/// Add an item existing in CRM but not found in Outlook to Outlook.
/// </summary>
/// <param name="appointmentsFolder">The Outlook folder in which the item should be stored.</param>
/// <param name="crmItem">The CRM item from which values are to be taken.</param>
/// <returns>A sync state object for the new item.</returns>
private SyncState <Outlook.ContactItem> AddNewItemFromCrmToOutlook(Outlook.MAPIFolder contactFolder, eEntryValue crmItem)
{
Log.Info(
(string)string.Format(
"ContactSyncing.AddNewItemFromCrmToOutlook, entry id is '{0}', creating in Outlook.",
crmItem.GetValueAsString("id")));
Outlook.ContactItem olItem = contactFolder.Items.Add(Outlook.OlItemType.olContactItem);
this.SetOutlookItemPropertiesFromCrmItem(crmItem, olItem);
var newState = new ContactSyncState
{
OutlookItem = olItem,
OModifiedDate = DateTime.ParseExact(crmItem.GetValueAsString("date_modified"), "yyyy-MM-dd HH:mm:ss", null),
CrmEntryId = crmItem.GetValueAsString("id"),
};
ItemsSyncState.Add(newState);
olItem.Save();
LogItemAction(newState.OutlookItem, "AppointmentSyncing.AddNewItemFromCrmToOutlook, saved item");
return(newState);
}
private SyncState <Outlook.ContactItem> AddOrGetSyncState(Outlook.ContactItem oItem)
{
var entryId = oItem.EntryID;
var existingState = ItemsSyncState.FirstOrDefault(a => a.OutlookItem.EntryID == entryId);
if (existingState != null)
{
existingState.OutlookItem = oItem;
return(existingState);
}
else
{
var newState = new ContactSyncState
{
OutlookItem = oItem,
CrmEntryId = oItem.UserProperties["SEntryID"]?.Value.ToString(),
OModifiedDate = ParseDateTimeFromUserProperty(oItem.UserProperties["SOModifiedDate"]?.Value.ToString()),
};
ItemsSyncState.Add(newState);
return(newState);
}
}
/// <summary>
/// Add an item existing in CRM but not found in Outlook to Outlook.
/// </summary>
/// <param name="appointmentsFolder">The Outlook folder in which the item should be stored.</param>
/// <param name="crmItem">The CRM item from which values are to be taken.</param>
/// <returns>A sync state object for the new item.</returns>
private SyncState <Outlook.ContactItem> AddNewItemFromCrmToOutlook(Outlook.MAPIFolder contactFolder, dynamic crmItem)
{
Log.Info(
(string)string.Format(
"ContactSyncing.AddNewItemFromCrmToOutlook, entry id is '{0}', creating in Outlook.",
crmItem.id.value.ToString()));
Outlook.ContactItem olItem = ConstructOutlookItemFromCrmItem(contactFolder, crmItem);
var newState = new ContactSyncState
{
OutlookItem = olItem,
OModifiedDate = DateTime.ParseExact(crmItem.date_modified.value.ToString(), "yyyy-MM-dd HH:mm:ss", null),
CrmEntryId = crmItem.id.value.ToString(),
};
ItemsSyncState.Add(newState);
olItem.Save();
LogItemAction(newState.OutlookItem, "AppointmentSyncing.AddNewItemFromCrmToOutlook, saved item");
return(newState);
}