public Ticket CreateTicket(Ticket ticket)
{
string insertStatement = "INSERT INTO Ticket(AccountId, [Text], DateOpened, " +
"State, DeviceName) VALUES(@accountId, " +
"@text, @dateOpened, @state, @dviceName)";
using (SqlConnection conn = this.GetConnection())
{
SqlCommand command = new SqlCommand(insertStatement, conn);
command.Parameters.AddWithValue("@accountId", ticket.AccountId);
command.Parameters.AddWithValue("@DateOpened", ticket.DateOpened.ToString(("yyyy-MM-dd HH:mm:ss")));
command.Parameters.AddWithValue("@state", (byte) ticket.State); // Typecasting to byte, but why
if (ticket is HardwareTicket)
{
command.Parameters.AddWithValue("@deviceName", ((HardwareTicket) ticket).DeviceName);
}
else
{
command.Parameters.AddWithValue(("@deviceName"), DBNull.Value);
}
command.CommandText += "; SELECT SCOPE_IDENTITY();"; // Grabs the primary key of the newly inserted ticket
conn.Open();
ticket.TicketNumber = Convert.ToInt32(command.ExecuteScalar());
conn.Close();
}
return ticket;
}
public Ticket CreateTicket(Ticket ticket)
{
ctx.Tickets.Add(ticket);
ctx.SaveChanges();
return ticket; // Has been created by the database!
}
public void UpdateTicket(Ticket ticket)
{
// Make sure that 'ticket' is known by context
// and has state 'Modified' before updating to database
ctx.Entry(ticket).State = System.Data.Entity.EntityState.Modified;
ctx.SaveChanges();
}
public ActionResult Create(Ticket ticket, FormCollection collection)
{
if(ModelState.IsValid)
{
// TODO: Add insert logic here
return RedirectToAction("Index");
}
return View();
}
public HardwareTicket(Ticket t, string deviceName)
{
this.AccountId = t.AccountId;
this.CreationDate = t.CreationDate;
this.DeviceName = deviceName;
this.Id = t.Id;
this.Responses = t.Responses;
this.State = t.State;
this.Text = t.Text;
}
public ActionResult Edit(int id, Ticket ticket)
{
if(ModelState.IsValid)
{
// TODO: Add update logic here
mgr.ChangeTicket(ticket);
return RedirectToAction("Index");
}
return View();
}
public Ticket AddTicket(int accountId, string question)
{
Ticket t = new Ticket()
{
AccountId = accountId,
Text = question,
DateOpened = DateTime.Now,
State = TicketState.Open,
};
return this.AddTicket(t);
}
public ActionResult Create(Ticket ticket)
{
if (ModelState.IsValid)
{
ticket = mgr.AddTicket(ticket.AccountId, ticket.Text);
return RedirectToAction("Details", new { id = ticket.TicketNumber });
}
return View();
}
public Domain.Ticket AddTicket(int acountID, string question)
{
Domain.Ticket t = new Domain.Ticket()
{
AccountId = acountID,
Text = question,
DateOpened = DateTime.Now,
State = Domain.TicketState.Open,
};
this.Validate(t);
return repo.CreateTicket(t);
}
// GET: Ticket/Create
public ActionResult Create(Ticket ticket)
{
try
{
ticket = mgr.AddTicket(ticket.AccountId, ticket.Text);
return RedirectToAction("Details", new {id = ticket.TicketNumber});
}
catch (Exception)
{
return View();
}
}
public ActionResult Create(Ticket ticket)
{
try
{
// TODO: Add insert logic here
ticket = mgr.AddTicket(ticket.AccountId, ticket.Text);
return RedirectToAction("Details", new { id=ticket.TicketNumber});
}
catch
{
return View();
}
}
public IEnumerable<Ticket> ReadTickets()
{
List<Ticket> tickets = new List<Ticket>();
string query = "SELECT TicketNumber, AccountId, [Text], DateOpened, State, DeviceName FROM Ticket";
using (SqlConnection conn = GetConnection())
{
SqlCommand cmd = new SqlCommand(query, conn);
conn.Open();
using (SqlDataReader reader = cmd.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal(("State"));
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
while (reader.Read())
{
Ticket ticket;
string deviceName = reader.IsDBNull(deviceNameOrdinal)
? null
: reader.GetString(deviceNameOrdinal);
if (deviceName == null)
{
ticket = new Ticket();
}
else
{
ticket = new HardwareTicket() { DeviceName = deviceName };
}
ticket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
ticket.AccountId = reader.GetInt32(accountIdOrdinal);
ticket.Text = reader.GetString(textOrdinal);
ticket.DateOpened = reader.GetDateTime((dateOpenedOrdinal));
ticket.State = (TicketState)reader.GetByte(stateOrdinal);
tickets.Add(ticket);
}
reader.Close();
}
conn.Close();
}
return tickets;
}
static void Main(string[] args)
{
// (1) Ticket validation
Ticket t1 = new Ticket()
{
TicketNumber = 1,
AccountId = 1,
Text = "",
State = TicketState.Open,
DateOpened = DateTime.Now
};
// (2) HardwareTicket validation
Ticket t2 = new HardwareTicket()
{
TicketNumber = 2,
AccountId = 1,
DeviceName = "LPT-9876",
Text = "text",
State = TicketState.Open,
DateOpened = DateTime.Now
};
// (3) TicketResponse with user-defined validation
TicketResponse tr = new TicketResponse()
{
Id = 1,
Text = "response",
IsClientResponse = true,
Date = new DateTime(2014, 1, 1),
Ticket = new Ticket()
{
TicketNumber = 3,
AccountId = 1,
Text = "text",
State = TicketState.Open,
DateOpened = new DateTime(2015, 1, 1)
}
};
// Validatie controle
var errors = new List<ValidationResult>();
Validator.TryValidateObject(tr, new ValidationContext(tr), errors, validateAllProperties: true);
Console.ReadLine();
}
public void ChangeTicket(Ticket ticket)
{
this.Validate(ticket);
repo.UpdateTicket(ticket);
}
public Ticket CreateTicket(Ticket ticket)
{
using (var session = _sessionFactory.OpenSession())
{
using (var transaction = session.BeginTransaction())
{
session.Save(ticket);
transaction.Commit();
}
}
return ticket;
}
private void Validate(Ticket ticket)
{
Validator.ValidateObject(ticket, new ValidationContext(ticket)
, validateAllProperties: true);
}
private Ticket AddTicket(Ticket ticket)
{
this.Validate(ticket);
return repo.CreateTicket(ticket);
}
public BL.Domain.Ticket ReadTicket(int ticketNumber)
{
Ticket ticket = null;
string selectStatement = "SELECT TicketNumber, AccountId,[Text], DateOpened, State, DeviceNameFROM Ticket WHERE TicketNumber =@ticketNumber";
using (var connection = this.GetConnection())
{
OleDbCommand command = new OleDbCommand(selectStatement, connection);
command.Parameters.AddWithValue("@ticketNumber", ticketNumber);
connection.Open();
using (OleDbDataReader reader = command.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
if (reader.Read())
{
string deviceName = reader.IsDBNull(deviceNameOrdinal) ? null : reader.GetString(deviceNameOrdinal);
if (deviceName == null)
{
ticket = new Ticket();
}
else
ticket = new HardwareTicket() { DeviceName = deviceName };
ticket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
ticket.AccountId = reader.GetInt32(accountIdOrdinal);
ticket.Text = reader.GetString(textOrdinal);
ticket.DateOpened = reader.GetDateTime(dateOpenedOrdinal);
ticket.State = (TicketState)reader.GetByte(stateOrdinal);
} reader.Close();
} connection.Close();
}
return ticket;
}
private void Validate(Ticket ticket)
{
//Validator.ValidateObject(ticket, new ValidationContext(ticket), validateAllProperties: true);
List<ValidationResult> errors = new List<ValidationResult>();
bool valid = Validator.TryValidateObject(ticket, new ValidationContext(ticket), errors, validateAllProperties: true);
if (!valid)
throw new ValidationException("Ticket not valid!");
}
private static void PrintTicketDetails(Ticket ticket)
{
Console.WriteLine("{0,-15}: {1}", "Ticket", ticket.TicketNumber);
Console.WriteLine("{0,-15}: {1}", "Gebruiker", ticket.AccountId);
Console.WriteLine("{0,-15}: {1}", "Datum", ticket.DateOpened.ToString("dd/MM/yyyy"));
Console.WriteLine("{0,-15}: {1}", "Status", ticket.State);
if(ticket is HardwareTicket)
{
Console.WriteLine("{0,-15}: {1}", "Toestel", ((HardwareTicket)ticket).DeviceName);
}
Console.WriteLine("{0,-15}: {1}", "Vraag/probleem", ticket.Text);
}
public IEnumerable<BL.Domain.Ticket> ReadTickets()
{
List<Ticket> tickets = new List<Ticket> { };
string selectStatement = "SELECT TicketNumber, AccountId, [Text], DateOpened, State, DeviceName FROM Ticket";
using (var connection = this.GetConnection()){
OleDbCommand command = new OleDbCommand(selectStatement, connection);
connection.Open();
using(OleDbDataReader reader = command.ExecuteReader()){
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
while (reader.Read()){
Ticket ticket;
string deviceName = reader.IsDBNull(deviceNameOrdinal) ? null : reader.GetString(deviceNameOrdinal);
if (deviceName == null){
ticket = new Ticket();
}else
ticket = new HardwareTicket() { DeviceName = deviceName};
ticket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
ticket.AccountId = reader.GetInt32(accountIdOrdinal);
ticket.Text = reader.GetString(textOrdinal);
ticket.DateOpened = reader.GetDateTime(dateOpenedOrdinal);
ticket.State = (TicketState)reader.GetByte(stateOrdinal);
tickets.Add(ticket);
}reader.Close();
} connection.Close();
}
return tickets;
}
public Ticket CreateTicket(Ticket ticket)
{
ticket.TicketNumber = tickets.Count + 1;
tickets.Add(ticket);
return ticket;
}
public void Seed()
{
//Initialize the basic data of the application and/or some dummy data
tickets = new List<Ticket>();
responses = new List<TicketResponse>();
// Create first ticket with three responses
Ticket t1 = new Ticket()
{
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2012, 9, 9, 13, 5, 59),
State = TicketState.Open,
Responses = new List<TicketResponse>()
};
tickets.Add(t1);
TicketResponse t1r1 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Account was geblokkeerd",
Date = new DateTime(2012, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
responses.Add(t1r1);
TicketResponse t1r2 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2012, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
responses.Add(t1r2);
TicketResponse t1r3 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2012, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
responses.Add(t1r3);
t1.State = TicketState.Closed;
//Second ticket
Ticket t2 = new Ticket()
{
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2012, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List<TicketResponse>()
};
tickets.Add(t2);
TicketResponse t2r1 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2012, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
responses.Add(t2r1);
t2.State = TicketState.Answered;
HardwareTicket ht1 = new HardwareTicket()
{
TicketNumber = tickets.Count + 1,
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2012, 12, 14, 19, 5, 2),
State = TicketState.Open,
DeviceName = "PC-123456"
};
tickets.Add(ht1);
}
public void UpdateTicket(Ticket ticket)
{
// Do nothing! All data lives in memory, so everything references the same objects!!
}
private void Validate(Ticket ticket)
{
List<ValidationResult> errors = new List<ValidationResult>();
//'TryValidateObject' maakt het mogelijk om in debug (via variabele 'errors') alle ongeldige validaties te bekijken! (werkt het ook niet in release?)
bool valid = Validator.TryValidateObject(ticket, new ValidationContext(ticket), errors, validateAllProperties: true);
if (!valid)
{
throw new ValidationException("Ticket not valid!");
}
}
public void ChangeTicket(Ticket ticket)
{
//
}
public void UpdateTicket(Ticket ticket)
{
using (var session = _sessionFactory.OpenSession())
{
using (var transaction = session.BeginTransaction())
{
session.Update(ticket);
transaction.Commit();
session.Close();
}
}
}
public void UpdateTicket(Ticket ticket)
{
//Make sure that the ticket is known by the context, and has "modified" before being sent to the DB.
ctx.Entry(ticket).State = System.Data.Entity.EntityState.Modified;
ctx.SaveChanges();
}
private void Seed()
{
tickets = new List<Ticket>();
responses = new List<TicketResponse>();
// Aanmaken eerste ticket met drie responses
Ticket t1 = new Ticket()
{
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2012, 9, 9, 13, 5, 59),
State = TicketState.Closed,
Responses = new List<TicketResponse>()
};
tickets.Add(t1);
TicketResponse t1r1 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Account is geblokkeerd",
Date = new DateTime(2012, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
responses.Add(t1r1);
TicketResponse t1r2 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2012, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
responses.Add(t1r2);
TicketResponse t1r3 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2012, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
responses.Add(t1r3);
t1.State = TicketState.Closed;
//Aanmaken tweede ticket met één response
Ticket t2 = new Ticket()
{
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2012, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List<TicketResponse>()
};
tickets.Add(t2);
TicketResponse t2r1 = new TicketResponse()
{
Id = responses.Count + 1,
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2012, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
responses.Add(t2r1);
t2.State = TicketState.Answered;
//Aanmaken eerste HardwareTicket
HardwareTicket ht1 = new HardwareTicket()
{
TicketNumber = tickets.Count + 1,
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2012, 12, 14, 19, 15, 32),
State = TicketState.Open,
//Responses = new List<TicketResponse>(),
DeviceName = "PC-123456"
};
tickets.Add(ht1);
this.CreateTickets(tickets);
}
public void UpdateTicket(Ticket ticket)
{
//DoNothing
}
