public static CallRejected GetInstance()
{
if (_callRejected == null)
{
_callRejected = new CallRejected();
}
return(_callRejected);
}
private void HandleCallRejected(EventReleased released, string duration)
{
try
{
if (_eventReleased.CallType == CallType.Inbound)
{
if (!_isConsultCallReceived)
{
CallRejected.GetInstance().PopupRecords(_eventReleased, SFDCCallType.InboundVoice, duration);
}
else
{
_isConsultCallReceived = false;
CallRejected.GetInstance().PopupRecords(_eventReleased, SFDCCallType.ConsultVoiceReceived, duration);
}
}
else if (_eventReleased.CallType == CallType.Unknown || _eventReleased.CallType == CallType.Outbound)
{
if (_isConsultCallReceived)
{
CallRejected.GetInstance().PopupRecords(_eventReleased, SFDCCallType.ConsultVoiceReceived, duration);
_isConsultCallReceived = false;
}
else
{
CallRejected.GetInstance().PopupRecords(_eventReleased, SFDCCallType.OutboundVoiceSuccess, duration);
}
}
else if (_eventReleased.CallType == CallType.Consult)
{
if (_isConsultCallReceived)
{
CallRejected.GetInstance().PopupRecords(_eventReleased, SFDCCallType.ConsultVoiceReceived, duration);
_isConsultCallReceived = false;
}
//else
// CallRejected.GetInstance().PopupRecords(eventReleased, SFDCCallType.ConsultSuccess, duration);
}
}
catch (Exception generalException)
{
this._logger.Error("HandleReleaseEvent: Error Occurred while on handling call release event :" + generalException.ToString());
}
}
