/// <summary>
/// Building the fact set to render out the user facing details.
/// </summary>
/// <returns>The adaptive facts.</returns>
private List <AdaptiveFact> BuildFactSet()
{
List <AdaptiveFact> factList = new List <AdaptiveFact>();
factList.Add(new AdaptiveFact
{
Title = Strings.StatusFactTitle,
Value = CardHelper.GetUserTicketDisplayStatus(this.ticket),
});
factList.Add(new AdaptiveFact
{
Title = Strings.TitleFact,
Value = CardHelper.TruncateStringIfLonger(this.ticket.Title, CardHelper.TitleMaxDisplayLength),
});
if (!string.IsNullOrEmpty(this.ticket.Description))
{
factList.Add(new AdaptiveFact
{
Title = Strings.DescriptionFact,
Value = CardHelper.TruncateStringIfLonger(this.ticket.Description, CardHelper.DescriptionMaxDisplayLength),
});
}
factList.Add(new AdaptiveFact
{
Title = Strings.DateCreatedDisplayFactTitle,
Value = CardHelper.GetFormattedDateForAdaptiveCard(this.ticket.DateCreated),
});
if (this.ticket.Status == (int)TicketState.Closed)
{
factList.Add(new AdaptiveFact
{
Title = Strings.ClosedFactTitle,
Value = CardHelper.GetFormattedDateForAdaptiveCard(this.ticket.DateClosed.Value),
});
}
return(factList);
}
/// <summary>
/// Return the appropriate fact set based on the state and information in the ticket.
/// </summary>
/// <returns>The fact set showing the necessary details.</returns>
private List <AdaptiveFact> BuildFactSet()
{
List <AdaptiveFact> factList = new List <AdaptiveFact>();
if (!string.IsNullOrEmpty(this.Ticket.Description))
{
factList.Add(new AdaptiveFact
{
Title = Strings.DescriptionFact,
Value = this.Ticket.Description,
});
}
if (!string.IsNullOrEmpty(this.Ticket.UserQuestion))
{
factList.Add(new AdaptiveFact
{
Title = Strings.QuestionAskedFactTitle,
Value = this.Ticket.UserQuestion,
});
}
factList.Add(new AdaptiveFact
{
Title = Strings.StatusFactTitle,
Value = CardHelper.GetTicketDisplayStatusForSme(this.Ticket),
});
if (this.Ticket.Status == (int)TicketState.Closed)
{
factList.Add(new AdaptiveFact
{
Title = Strings.ClosedFactTitle,
Value = CardHelper.GetFormattedDateForAdaptiveCard(this.Ticket.DateClosed.Value),
});
}
return(factList);
}
