public static void fillSkills(string answerSkills)
{ // buraya Mola|1;Yemek|2; şeklinde data geliyor answer.skills içerisinde. Split edip kullanıyoruz.
main.logAdd("", 1, "Downloading Skills...");
string[] skills = answerSkills.Split(';');
foreach (string skill in skills)
{
try
{
string[] skillInfo = skill.Split('|');
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (sipClient != null)
{
sipClient.ComboboxItem item = new sipClient.ComboboxItem();
item.Text = skillInfo[0];
item.Value = skillInfo[1];
sipClient.agentSkill.Items.Add(item);
main.logAdd("", 2, "New Skill: " + skillInfo[0]);
}
else
{
main.errorModal("Form'a erişilemedi. Kaynak: fillSkills");
}
}
catch (Exception e)
{
main.logAdd("error", 1, e.Message.ToString());
}
}
main.logAdd("", 1, "Downloaded Skills.");
}
public static void regStateChanged(RegistrationStateChangedArgs e)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (e.State == RegState.Error)
{
sipClient.statusScreen.Text = "Registration failed: " + e.ReasonPhrase.ToString();
logAdd("error", 1, "Registration Failed.");
sipClient.Hide();
errorModal("Registration failed: " + e.ReasonPhrase.ToString());
Application.Exit();
}
else if (e.State == RegState.RegistrationRequested)
{
sipClient.statusScreen.Text = "Registering...";
logAdd("", 1, "Registering...");
}
else if (e.State == RegState.RegistrationSucceeded)
{
sipClient.statusScreen.Text = "Registration success.";
sipClient.phoneLine1.DoNotDisturb = true;
//agentState.SelectedItem = "Logged In";
sipClient.timer1.Enabled = true;
sipClient.timer1.Start();
logAdd("", 1, "Registration succesfully.");
}
else if (e.State == RegState.NotRegistered)
{
MessageBox.Show("Sunucu ile bağlantı koptu.");
}
}
public static void fillStates(string answerStates)
{ // buraya Mola|1;Yemek|2; şeklinde data geliyor answer.states içerisinde. Split edip kullanıyoruz.
string[] states = answerStates.Split(';');
int i = 0;
main.logAdd("", 1, "Downloading States...");
foreach (string state in states)
{
try
{
string[] stateInfo = state.Split('|');
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (sipClient != null && stateInfo[0].Length > 0)
{
ToolStripItem subItem = new ToolStripMenuItem(stateInfo[0]);
subItem.Click += new EventHandler(changeAgentState);
sipClient.states.DropDownItems.Add(subItem);
//sipClient.states.DropDownItems[Convert.ToInt16(stateInfo[1])].Click += new EventHandler(changeAgentState);
main.logAdd("", 2, "New State: " + stateInfo[0]);
i++;
}
else if (sipClient == null)
{
main.errorModal("Form'a erişilemedi. Kaynak: fillStates");
}
}
catch (Exception e)
{
main.logAdd("error", 1, e.Message.ToString());
}
}
main.logAdd("", 1, "Downloaded States.");
}
public static void disableAllVideoCodecs()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.MPEG4);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.H264);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.H263_plus);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.H263);
}
public static void infoAdd(string field, string value)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (field == "skillName")
{
main.agentCurrentSkillName = value.ToString();
sipClient.infoTable.Rows.Add(null, value);
}
}
internal static void getAgentAnnounceFiles()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
string[] package =
{
sipClient.jwsSessionId
};
try
{
var answer = jws.jAgentGetAnnounceFiles(main.packUp(package));
if (answer.result == "OK" && answer.recordFile1 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile1, answer.recordContent1);
}
if (answer.result == "OK" && answer.recordFile2 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile2, answer.recordContent2);
}
if (answer.result == "OK" && answer.recordFile3 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile3, answer.recordContent3);
}
if (answer.result == "OK" && answer.recordFile4 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile4, answer.recordContent4);
}
if (answer.result == "OK" && answer.recordFile5 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile5, answer.recordContent5);
}
if (answer.result == "OK" && answer.recordFile6 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile6, answer.recordContent6);
}
if (answer.result == "OK" && answer.recordFile7 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile7, answer.recordContent7);
}
if (answer.result == "OK" && answer.recordFile8 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile8, answer.recordContent8);
}
if (answer.result == "OK" && answer.recordFile9 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile9, answer.recordContent9);
}
if (answer.result == "OK" && answer.recordFile10 != null)
{
System.IO.File.WriteAllBytes(main.announcePath + answer.recordFile10, answer.recordContent10);
}
}
catch (Exception e) { main.errorModal("Announce: " + e.Message.ToString()); }
}
public static void changeAgentState(object sender, EventArgs e)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
string newStateName = sender.ToString();
if (newStateName == sipClient.agentCurrentState.Text)
{
return;
}
if (sipClient != null)
{
string[] package =
{
sipClient.jwsSessionId,
main.currentAgentState.ToString(),
newStateName
};
try
{
var answer = sipClient.jws.jAgentChangeState(main.packUp(package));
if (answer.result == "OK")
{
sipClient.agentCurrentState.Text = newStateName;
main.logAdd("", 1, "Agent State Changed to " + newStateName);
main.resetTimer();
sipClient.enterToLinePanel.Hide();
if (sipClient.agentCurrentState.Text == "Logged In" && newStateName != "Available") // logged in -> otherBreak başka bir molaya falan geçiyor. avail olmayacak dnd den çıkmasın
{
sipClient.phoneLine1.DoNotDisturb = true;
}
if (newStateName == "Available") // -> available
{
sipClient.phoneLine1.DoNotDisturb = false;
}
}
else
{
main.errorModal(answer.reason);
return;
}
}
catch (Exception err)
{
main.errorModal("Statü değiştirilemedi: " + err.Message.ToString());
return;
}
}
else
{
main.errorModal("Form bulunamadi");
}
}
public static void enableAudioCodec(string codecName)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (codecName == "G729")
{
sipClient.softphone.EnableCodec(Ozeki.Media.Codec.CodecPayloadType.G729);
}
else if (codecName == "G722")
{
sipClient.softphone.EnableCodec(Ozeki.Media.Codec.CodecPayloadType.G722);
}
}
private void callWelcome_Load(object sender, EventArgs e)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
wsc.getAgentAnnounces();
ComboBox skills = sipClient.agentSkill;
foreach (sipClient.ComboboxItem skill in skills.Items)
{
recordSkills.Items.Add(skill.Text);
}
Microphone.GetDevices().ForEach(delegate(Ozeki.Media.Audio.DeviceInfo mic) {
mics.Items.Add(mic.ProductName);
if (mic.ProductName == main.defMicrophone)
{
mics.SelectedItem = main.defMicrophone;
}
});
Speaker.GetDevices().ForEach(delegate(Ozeki.Media.Audio.DeviceInfo speaker)
{
speakers.Items.Add(speaker.ProductName);
if (speaker.ProductName == main.defSpeaker)
{
speakers.SelectedItem = main.defSpeaker;
}
});
foreach (Ozeki.Media.Codec.CodecInfo codec in sipClient.softphone.Codecs)
{
audioCodecs.Items.Add(codec.CodecName);
if (codec.CodecName == main.defAudioCodec)
{
audioCodecs.SelectedItem = main.defAudioCodec;
}
videoCodecs.Items.Add(codec.CodecName);
if (codec.CodecName == main.defVideoCodec)
{
videoCodecs.SelectedItem = main.defVideoCodec;
}
}
//sipClient.audioProcessor.AutoGainControl = true;
//sipClient.audioProcessor.GainSpeed = ;
}
internal static void getAgentAnnounces()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
setSounds setSounds = (from p in Application.OpenForms.OfType <setSounds>() select p).FirstOrDefault();
if (setSounds != null)
{
setSounds.announces.Rows.Clear();
}
sipClient.announces.Rows.Clear();
int i = 0;
string[] package =
{
sipClient.jwsSessionId
};
try
{
var answer = jws.jAgentGetAnnounce(main.packUp(package));
if (answer.result == "OK" && answer.records.ToString().Length > 0)
{
string[] fields = answer.records.ToString().Split(';');
foreach (string field in fields)
{
try
{
string[] datas = field.Split('|');
if (setSounds != null)
{
setSounds.announces.Rows.Insert(i, datas[0], datas[1], datas[2], datas[3], datas[4], datas[5], "Oynat");
}
sipClient.announces.Rows.Insert(i, datas[0], datas[1], datas[2], datas[3], "Oynat");
i++;
}
catch { }
}
}
else
{
main.errorModal("Records Error: " + answer.result);
}
}
catch { }
}
internal static void onMinimize()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (sipClient.WindowState == FormWindowState.Minimized)
{
//sipClientMin sipClientMin = new sipClientMin();
//sipClientMin.Show();
sipClient.Height = 180;
Screen myScreen = Screen.PrimaryScreen;
sipClient.Location = new Point(main.getStartPosition(sipClient.Width), myScreen.WorkingArea.Height - 500);
sipClient.WindowState = FormWindowState.Normal;
}
if (sipClient.WindowState == FormWindowState.Maximized)
{
sipClientMin sipClientMin = new sipClientMin();
sipClientMin.Hide();
}
}
private void button3_Click(object sender, EventArgs e)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (mics.SelectedItem == null || speakers.SelectedItem == null || audioCodecs.SelectedItem == null || videoCodecs.SelectedItem == null)
{
main.errorModal("Tüm alanları (Mikrofon, Kulaklık, Ses ve Video codecleri dahil) eksiksiz doldurmalısınız.");
return;
}
string[] package =
{
sipClient.jwsSessionId,
mics.SelectedItem.ToString(),
speakers.SelectedItem.ToString(),
audioCodecs.SelectedItem.ToString(),
videoCodecs.SelectedItem.ToString(),
};
var answer = jws.jAgentSetSoundOption(main.packUp(package));
if (answer.result == "OK")
{
main.defMicrophone = mics.SelectedItem.ToString();
main.defSpeaker = speakers.SelectedItem.ToString();
main.defAudioCodec = audioCodecs.SelectedItem.ToString();
main.defVideoCodec = videoCodecs.SelectedItem.ToString();
main.disableAllAudioCodecs();
main.disableAllVideoCodecs();
main.enableAudioCodec(audioCodecs.SelectedItem.ToString());
main.enableVideoCodec(videoCodecs.SelectedItem.ToString());
main.infoModal("Ses ayarlarınız başarıyla kaydedildi.");
}
else
{
main.errorModal("Error: " + answer.result);
}
}
private void aktifEtToolStripMenuItem_Click(object sender, EventArgs e)
{
try
{
if (announces.SelectedRows.Count >= 0)
{
if (MessageBox.Show("Seçili olan " + announces.SelectedRows.Count.ToString() + " karşılama anonsunu aktif etmek istediğinize emin misiniz ?", "Emin misiniz ?", MessageBoxButtons.YesNo, MessageBoxIcon.Warning) == DialogResult.Yes)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
string allId = null;
foreach (DataGridViewRow row in announces.SelectedRows)
{
allId += row.Cells[0].Value.ToString() + ",";
}
string[] package =
{
sipClient.jwsSessionId,
allId,
"A"
};
var answer = jws.jAgentSetAnnounceState(main.packUp(package));
if (answer.result == "OK")
{
wsc.getAgentAnnounces();
}
else
{
main.errorModal("Error: " + answer.result);
}
}
}
}
catch (Exception err)
{
main.errorModal(err.Message.ToString());
}
}
/*public static void getForm(string formName)
* {
* sipClient sipClient = (from p in Application.OpenForms.OfType<sipClient>() select p).FirstOrDefault();
* if (sipClient != null)
* sipClient.Text = "Text Değişti";
* }*/
public static void logAdd(string logType, int logLevel, string text)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (sipClient != null)
{
if (logType == "error")
{
text = text.ToUpper();
}
if (logLevel == 2)
{
text = "--" + text;
}
if (logLevel == 3)
{
text = "---" + text;
}
sipClient.logs.Text += "[" + DateTime.Now.ToLongTimeString().ToString() + "] " + text + System.Environment.NewLine;
}
}
private void kaydıSilToolStripMenuItem_Click(object sender, EventArgs e)
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
if (announces.SelectedRows.Count >= 0)
{
if (MessageBox.Show("Seçili olan " + announces.SelectedRows.Count.ToString() + " karşılama anonsunu silmek istediğinize emin misiniz ?", "Emin misiniz ?", MessageBoxButtons.YesNo, MessageBoxIcon.Warning) == DialogResult.Yes)
{
string allId = null;
foreach (DataGridViewRow row in announces.SelectedRows)
{
allId += row.Cells[0].Value.ToString() + ",";
}
string[] package =
{
sipClient.jwsSessionId,
allId
};
var answer = jws.jAgentRemoveAnnounce(main.packUp(package));
if (answer.result == "OK")
{
foreach (DataGridViewRow row in announces.SelectedRows)
{
if (File.Exists(main.announcePath + row.Cells[1].Value))
{
File.Delete(main.announcePath + row.Cells[1].Value);
}
announces.Rows.RemoveAt(row.Index);
}
}
else
{
main.errorModal(answer.reason);
}
}
}
}
private void button1_Click_1(object sender, EventArgs e)
{
try
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
sipClient.mp3Recorder.Stop();
sipClient.mp3Recorder.Dispose();
timer1.Stop();
if (File.Exists(main.announcePath + fileName.Text))
{
Byte[] bytes = File.ReadAllBytes(main.announcePath + fileName.Text);
String file = Convert.ToBase64String(bytes);
string[] package =
{
sipClient.jwsSessionId,
fileName.Text,
newAnnounceName.Text,
recordSkills.SelectedItem.ToString(),
second.ToString(),
main.agentId.ToString()
};
var answer = jws.jAgentAddAnnounce(main.packUp(package), bytes);
if (answer.result == "OK")
{
second = 0;
wsc.getAgentAnnounces();
}
else
{
main.errorModal("Error: " + answer.result);
}
}
} catch (Exception err) { main.errorModal("Error: " + err.Message.ToString()); }
}
public static void disableAllAudioCodecs()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G722);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G723);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G726_16);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G726_24);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G726_32);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G726_40);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G728);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.G729);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.GSM);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.iLBC);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.L16);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.L16_44_1);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.L16_44_2);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.PCMA);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.PCMU);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.Speex_Narrowband);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.Speex_Ultrawideband);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.Speex_Wideband);
sipClient.softphone.DisableCodec(Ozeki.Media.Codec.CodecPayloadType.telephone_event);
}
private void button1_Click(object sender, EventArgs e)
{
if (validate.isEmail(username.Text) != true)
{
main.errorModal("Kullanıcı adı hatalı. Kullanıcı adı şu formatta olmalı: [email protected] veya isim@alanadi gibi.");
return;
}
if (validate.notNull(password.Text) != true)
{
main.errorModal("Bir şifre yazmalısınız.");
return;
}
string publicIp = wsc.getPublicIp();
if (publicIp == "0")
{
main.errorModal("Public IP algılanamadı. Lütfen bir yetkiliyle ile görüşün.");
return;
}
publicIpShow.Text = publicIp;
try
{
string[] package =
{
username.Text,
password.Text,
main.getMACAddress().ToString(),
main.getLocalIP().ToString(),
publicIp
};
var answer = jws.jAgentLogin(main.packUp(package));
if (answer.result == "OK" && answer.sessionId.ToString().Length > 0)
{
this.Hide();
var sipClient = new sipClient();
sipClient.jwsSessionId = answer.sessionId.ToString();
main.sipUserName = answer.sipUserName.ToString();
main.sipAuth = answer.sipAuth.ToString();
main.sipPassword = answer.sipPassword.ToString();
main.sipServerIp = answer.sipServerIp.ToString();
main.sipServerHostname = answer.sipServerHostname.ToString();
main.sipServerPort = answer.sipServerPort.ToString();
main.agentId = answer.agentId.ToString();
main.domainName = answer.domainName.ToString();
main.defMicrophone = answer.defMicrophone.ToString();
main.defSpeaker = answer.defSpeaker.ToString();
main.defAudioCodec = answer.defAudioCodec.ToString();
main.defVideoCodec = answer.defVideoCodec.ToString();
sipClient.Show();
sipClient.stationExt.Text = answer.sipUserName.ToString();
sipClient.domainName.Text = answer.domainName.ToString();
wsc.fillStates(answer.states);
wsc.fillSkills(answer.skills);
}
else
{
main.errorModal("Login Error: " + answer.result);
}
}
catch (Exception err) { main.errorModal("Login: " + err.Message.ToString()); }
}
internal static void addCallToGrid()
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
}
public static void loadActions()
{
try
{
sipClient sipClient = (from p in Application.OpenForms.OfType <sipClient>() select p).FirstOrDefault();
sipClient.answerPanel.Visible = false;
sipClient.downloadBar.Visible = false;
Screen myScreen = Screen.PrimaryScreen;
Ozeki.VoIP.SDK.Protection.LicenseManager.Instance.SetLicense("OZSDK-DNA2CALL-151119-282F5AEA", "TUNDOjIsTVBMOjIsRzcyOTp0cnVlLE1TTEM6MixNRkM6MixVUDoyMDE2LjExLjE5LFA6MjE5OS4wMS4wMXxGdnd4ZEt6SnFRbzI1eXdvMmpVaVkrdVVscUpoRXg0OGNta2w4WDYzMGFJMENOWkx4dmtobXgrWURXMERaQjAwNHcvbE4xL25FYnpORGh2Qm5WUWdXZz09");
sipClient.softphone = SoftPhoneFactory.CreateSoftPhone(5000, 10000);
sipClient.statusScreen.Text = "Started";
sipClient.Height = myScreen.WorkingArea.Height;
sipClient.Location = new Point(getStartPosition(sipClient.Width), 0);
logAdd("", 1, "Application Started");
bool result = registerToSIP();
if (result == true)
{
sipClient.phoneLine1.RegistrationStateChanged += sipClient.sipAccount_RegStateChanged;
sipClient.softphone.IncomingCall += sipClient.softphone_IncomingCall;
sipClient.sipMessageLogger = new SIPMessageLogger();
sipClient.sipMessageLogger.SIPMessageReceived += (sipClient.sipMessageLogger_SIPMessageReceived);
bool microphoneSuccess = false;
Microphone.GetDevices().ForEach(delegate(Ozeki.Media.Audio.DeviceInfo mic)
{
if (mic.ProductName.Contains(defMicrophone))
{
sipClient.microphone = Microphone.GetDevice(mic);
MessageBox.Show("Mikrofon seçildi = " + mic.ProductName.ToString());
microphoneSuccess = true;
}
});
bool speakerSuccess = false;
Speaker.GetDevices().ForEach(delegate(Ozeki.Media.Audio.DeviceInfo speaker)
{
if (speaker.ProductName.Contains(defSpeaker))
{
sipClient.speaker = Speaker.GetDevice(speaker);
MessageBox.Show("Kulaklık seçildi = " + speaker.ProductName.ToString());
speakerSuccess = true;
}
});
if (microphoneSuccess == false)
{
sipClient.microphone = Microphone.GetDefaultDevice();
main.errorModal("Daha önce seçtğiniz " + defMicrophone + " adlı cihaz şuan bu PC'ye bağlı değil. Bu sebeple varsayılan mikrofon seçildi.");
}
if (speakerSuccess == false)
{
sipClient.speaker = Speaker.GetDefaultDevice();
main.errorModal("Daha önce seçtğiniz " + defSpeaker + " adlı cihaz şuan bu PC'ye bağlı değil. Bu sebeple varsayılan kulaklık/hoparlör seçildi.");
}
sipClient.mediaReceiver = new PhoneCallAudioReceiver();
sipClient.mediaSender = new PhoneCallAudioSender();
sipClient.connector = new MediaConnector();
disableAllAudioCodecs();
disableAllVideoCodecs();
enableAudioCodec(defAudioCodec);
enableVideoCodec(defVideoCodec);
wsc.getAgentAnnounces();
}
}
catch (Exception err) { errorModal("LoadActions: " + err.Message.ToString()); }
}