public static void CreateCase()
{
var context = new IPTV2Entities();
var gomsService = new GomsTfcTv();
// var email = "*****@*****.**";
var email = "*****@*****.**";
var user = context.Users.FirstOrDefault(u => u.EMail == email);
var agent = (GomsCaseAgent)context.GomsReferences.FirstOrDefault(r => r is GomsCaseAgent);
var caseIssueType = (GomsCaseIssueType)context.GomsReferences.FirstOrDefault(r => r is GomsCaseIssueType);
var caseSubIssueType = (GomsCaseSubIssueType)context.GomsReferences.FirstOrDefault(r => r is GomsCaseSubIssueType);
var resp = gomsService.CreateSupportCase(context, user.UserId, "test case", "hope this works, please help...", agent, caseIssueType, caseSubIssueType);
}
private ErrorResponse CreateGomsTicket(string subject, string message)
{
ErrorResponse response;
if (!MyUtility.isUserLoggedIn())
return new ErrorResponse() { Code = (int)ErrorCodes.NotAuthenticated, Message = "User is not logged in." };
var context = new IPTV2Entities();
var user = context.Users.FirstOrDefault(u => u.UserId == new System.Guid(HttpContext.User.Identity.Name));
if (user != null)
{
var gomsService = new GomsTfcTv();
var agent = (GomsCaseAgent)context.GomsReferences.FirstOrDefault(r => r is GomsCaseAgent);
var caseIssueType = (GomsCaseIssueType)context.GomsReferences.FirstOrDefault(r => r is GomsCaseIssueType);
var caseSubIssueType = (GomsCaseSubIssueType)context.GomsReferences.FirstOrDefault(r => r is GomsCaseSubIssueType);
try
{
var resp = gomsService.CreateSupportCase(context, user.UserId, subject, message, agent, caseIssueType, caseSubIssueType);
response = new ErrorResponse() { Code = Convert.ToInt32(resp.StatusCode), Message = resp.StatusMessage };
response.Message = response.Code == 0 ? "You have successfully submitted a ticket." : resp.StatusMessage;
}
catch (Exception e)
{
response = new ErrorResponse() { Code = (int)ErrorCodes.UnknownError, Message = e.Message };
}
}
else
response = new ErrorResponse() { Code = (int)ErrorCodes.UserDoesNotExist, Message = "User does not exist." };
return response;
}
