public static void Dispatch(this EmployeeDTO employee, CaseDTO @case, string queueName, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).DispatchCase(new DispatchCaseSetup(@case.IDNumber, queueName)
{
UserName = employee.Login
});
}
public static void Assign(this CaseDTO @case, EmployeeDTO employee, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).AssignCase(new AssignCaseSetup(@case.IDNumber)
{
UserName = employee.Login
});
}
public static void Yank(this EmployeeDTO employee, CaseDTO @case, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).YankCase(new YankCaseSetup(@case.IDNumber)
{
UserName = employee.Login
});
}
public override void beforeAll()
{
base.beforeAll();
_case = new ObjectMother(AdministratorClarifySession).CreateCase();
var assembler = Container.GetInstance <IModelBuilder <ViewToTableModel> >();
_viewToTableModel = assembler.Get(FilterType.Equals("id_number", _case.IDNumber)).First();
}
public static void AddNotes(this CaseDTO @case, int numberOfNotes, ClarifySession clarifySession)
{
var supportToolkit = new SupportToolkit(clarifySession);
for (var i = 0; i < numberOfNotes; i++)
{
supportToolkit.LogCaseNote(new LogCaseNoteSetup(@case.IDNumber)
{
Notes = "case notes"
});
}
}
public static void Yank(this EmployeeDTO employee, CaseDTO @case, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).YankCase(new YankCaseSetup(@case.IDNumber) { UserName = employee.Login });
}
public static void LinkCaseToFirstSolutionResolution(this SolutionDTO solution, CaseDTO @case, ClarifySession clarifySession)
{
new InterfacesToolkit(clarifySession).LinkCaseToWorkaround(@case.IDNumber, solution.Resolutions[0]);
}
public static void Dispatch(this EmployeeDTO employee, CaseDTO @case, string queueName, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).DispatchCase(new DispatchCaseSetup(@case.IDNumber, queueName) { UserName = employee.Login });
}
public static void Dispatch(this CaseDTO @case, string queueName, ClarifySession clarifySession)
{
new SupportToolkit(clarifySession).DispatchCase(new DispatchCaseSetup(@case.IDNumber, queueName));
}
public static void LinkCaseToFirstSolutionResolution(this SolutionDTO solution, CaseDTO @case, ClarifySession clarifySession)
{
new InterfacesToolkit(clarifySession).LinkCaseToWorkaround(@case.IDNumber, solution.Resolutions[0]);
}
