public HttpResponseMessage CreateTicket(TakamulTicket oTakamulTicket, int nUserID, int nLanguageID)
{
ApiResponse oApiResponse = new ApiResponse();
string sResultMessage = string.Empty;
if (ModelState.IsValid)
{
try
{
string sDefaultImagePath = string.Empty;
if (!string.IsNullOrEmpty(oTakamulTicket.Base64DefaultImage))
{
enumFileTypes oEnumFileTypes = (enumFileTypes)Enum.Parse(typeof(enumFileTypes), oTakamulTicket.DefaultImageType.ToString());
switch (oEnumFileTypes)
{
case enumFileTypes.png:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.png");
break;
case enumFileTypes.jpg:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.jpg");
break;
case enumFileTypes.jpeg:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.jpeg");
break;
}
}
TicketViewModel oTicketViewModel = new TicketViewModel()
{
APPLICATION_ID = oTakamulTicket.ApplicationID,
TICKET_NAME = oTakamulTicket.TicketName,
TICKET_DESCRIPTION = oTakamulTicket.TicketDescription,
DEFAULT_IMAGE = sDefaultImagePath,
TICKET_CREATED_PLATFORM = (int)Infrastructure.Core.enmTicketPlatForm.Mobile,
CREATED_BY = nUserID
};
Response oResponse = this.oITicketServices.oInsertTicket(oTicketViewModel, nUserID);
if (oResponse.nOperationResult == 1)
{
if (!string.IsNullOrEmpty(sDefaultImagePath) && !string.IsNullOrEmpty(oTakamulTicket.Base64DefaultImage))
{
FileAccessService oFileAccessService = new FileAccessService(CommonHelper.sGetConfigKeyValue(ConstantNames.FileAccessURL));
if (!oResponse.ResponseID.Equals("-99"))
{
Byte[] oArrImage = Convert.FromBase64String(oTakamulTicket.Base64DefaultImage);
MagickImage oMagickImage = new MagickImage(oArrImage);
oMagickImage.Format = MagickFormat.Png;
oMagickImage.Resize(Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageWidth)), Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageHeight)));
string sDirectoyPath = Path.Combine(oTakamulTicket.ApplicationID.ToString(), oResponse.ResponseID);
oFileAccessService.CreateDirectory(sDirectoyPath);
//oFileAccessService.WirteFileByte(Path.Combine(sDirectoyPath, sDefaultImagePath), oArrImage);
oFileAccessService.WirteFileByte(Path.Combine(sDirectoyPath, sDefaultImagePath), oMagickImage.ToByteArray());
}
}
oApiResponse.OperationResult = 1;
oApiResponse.ResponseID = Convert.ToInt32(oResponse.ResponseID);
sResultMessage = nLanguageID == 2 ? "Ticket has been successfully created." : "تم إنشاء الموضوع بنجاح.";
oApiResponse.OperationResultMessage = sResultMessage;
}
else
{
switch (oResponse.nOperationResult)
{
case -5:
oApiResponse.OperationResult = -5;
sResultMessage = nLanguageID == 2 ? "The Application is expired." : "انتهت صلاحية التطبيق.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -6:
oApiResponse.OperationResult = -6;
sResultMessage = nLanguageID == 2 ? "OTP is not verified." : "لم يتم التحقق من رمز التفعيل.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -7:
oApiResponse.OperationResult = -7;
sResultMessage = nLanguageID == 2 ? "User is blocked." : "المستخدم محضور.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -8:
oApiResponse.OperationResult = -8;
sResultMessage = nLanguageID == 2 ? "Ticket submission is restricted." : "المواضيع الجديدة مقيدة.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -9:
oApiResponse.OperationResult = -9;
sResultMessage = nLanguageID == 2 ? "Ticket Submission Interval Days reached." : "وصلت للفترة الزمنية لتقديم للمواضيع.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
default:
oApiResponse.OperationResult = 0;
sResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
}
}
return(Request.CreateResponse(HttpStatusCode.OK, oApiResponse));
}
catch (Exception ex)
{
Elmah.ErrorLog.GetDefault(HttpContext.Current).Log(new Elmah.Error(ex));
oApiResponse.OperationResult = 0;
oApiResponse.OperationResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
return(Request.CreateResponse(HttpStatusCode.InternalServerError, oApiResponse));
}
}
oApiResponse.OperationResult = 0;
oApiResponse.OperationResultMessage = nLanguageID == 2 ? "validation failed": "خطاء في التحقق";
return(Request.CreateResponse(HttpStatusCode.BadRequest, oApiResponse));
}
public HttpResponseMessage PostTicketChat(TakamulTicketChat oTakamulTicketChat, int nLanguageID)
{
ApiResponse oApiResponse = new ApiResponse();
string sResultMessage = string.Empty;
if (ModelState.IsValid)
{
try
{
string sReplyImagePath = string.Empty;
string sReplyImageDirectory = string.Empty;
string sFullFilePath = string.Empty;
if (!string.IsNullOrEmpty(oTakamulTicketChat.Base64ReplyImage))
{
sReplyImageDirectory = Path.Combine(oTakamulTicketChat.ApplicationID.ToString(), oTakamulTicketChat.TicketID.ToString());
enumFileTypes oEnumFileTypes = (enumFileTypes)Enum.Parse(typeof(enumFileTypes), oTakamulTicketChat.TicketChatTypeID.ToString());
switch (oEnumFileTypes)
{
case enumFileTypes.png:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.png");
break;
case enumFileTypes.jpg:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.jpg");
break;
case enumFileTypes.jpeg:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.jpeg");
break;
case enumFileTypes.doc:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.doc");
break;
case enumFileTypes.docx:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.docx");
break;
case enumFileTypes.pdf:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.pdf");
break;
}
sFullFilePath = Path.Combine(sReplyImageDirectory, sReplyImagePath);
}
TicketChatViewModel oTicketChatViewModel = new TicketChatViewModel()
{
TICKET_ID = oTakamulTicketChat.TicketID,
REPLY_MESSAGE = oTakamulTicketChat.ReplyMessage,
REPLY_FILE_PATH = sFullFilePath.Replace('\\', '/'),
TICKET_CHAT_TYPE_ID = oTakamulTicketChat.TicketChatTypeID,
TICKET_PARTICIPANT_ID = oTakamulTicketChat.UserID
};
Response oResponse = this.oITicketServices.oInsertTicketChat(oTicketChatViewModel);
if (oResponse.nOperationResult == 1)
{
if (!string.IsNullOrEmpty(sFullFilePath) && !string.IsNullOrEmpty(oTakamulTicketChat.Base64ReplyImage))
{
FileAccessService oFileAccessService = new FileAccessService(CommonHelper.sGetConfigKeyValue(ConstantNames.FileAccessURL));
Byte[] oArrImage = Convert.FromBase64String(oTakamulTicketChat.Base64ReplyImage);
oFileAccessService.CreateDirectory(sReplyImageDirectory);
enumFileTypes oEnumFileTypes = (enumFileTypes)Enum.Parse(typeof(enumFileTypes), oTakamulTicketChat.TicketChatTypeID.ToString());
if (oEnumFileTypes == enumFileTypes.jpeg || oEnumFileTypes == enumFileTypes.jpg ||
oEnumFileTypes == enumFileTypes.png)
{
MagickImage oMagickImage = new MagickImage(oArrImage);
oMagickImage.Format = MagickFormat.Jpeg;
oMagickImage.Resize(Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageWidth)), Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageHeight)));
oFileAccessService.WirteFileByte(Path.Combine(sReplyImageDirectory, sReplyImagePath), oMagickImage.ToByteArray());
}
else
{
oFileAccessService.WirteFileByte(Path.Combine(sReplyImageDirectory, sReplyImagePath), oArrImage);
}
}
oApiResponse.OperationResult = 1;
oApiResponse.OperationResultMessage = "Success.";
}
else
{
switch (oResponse.nOperationResult)
{
case -5:
oApiResponse.OperationResult = -5;
sResultMessage = nLanguageID == 2 ? "The Application is expired." : "انتهت صلاحية التطبيق.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -6:
oApiResponse.OperationResult = -6;
sResultMessage = nLanguageID == 2 ? "OTP is not verified." : "لم يتم التحقق من رمز التفعيل.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -7:
oApiResponse.OperationResult = -7;
sResultMessage = nLanguageID == 2 ? "User is blocked." : "المستخدم محضور.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -8:
oApiResponse.OperationResult = -8;
sResultMessage = nLanguageID == 2 ? "Ticket submission is restricted." : "المواضيع الجديدة مقيدة.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -9:
oApiResponse.OperationResult = -9;
sResultMessage = nLanguageID == 2 ? "Ticket Submission Interval Days reached." : "وصلت للفترة الزمنية لتقديم للمواضيع.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
default:
oApiResponse.OperationResult = 0;
sResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
}
}
return(Request.CreateResponse(HttpStatusCode.OK, oApiResponse));
}
catch (Exception ex)
{
Elmah.ErrorLog.GetDefault(HttpContext.Current).Log(new Elmah.Error(ex));
oApiResponse.OperationResult = 0;
sResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
oApiResponse.OperationResultMessage = sResultMessage;
return(Request.CreateResponse(HttpStatusCode.InternalServerError, oApiResponse));
}
}
oApiResponse.OperationResult = 0;
sResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
oApiResponse.OperationResultMessage = sResultMessage;
return(Request.CreateResponse(HttpStatusCode.BadRequest, oApiResponse));
}
public JsonResult JSaveChatFile(int nTicketID, int nChatTypeID)
{
if (nTicketID != 99)
{
string sReplyImagePath = string.Empty;
string sReplyImageDirectory = string.Empty;
string sFullFilePath = string.Empty;
if (System.Web.HttpContext.Current.Request.Files.AllKeys.Any())
{
var oFile = System.Web.HttpContext.Current.Request.Files["ChatFile"];
HttpPostedFileBase filebase = new HttpPostedFileWrapper(oFile);
sReplyImageDirectory = Path.Combine(CurrentApplicationID.ToString(), nTicketID.ToString());
#region Create dynamic file name based on file type
enumFileTypes oEnumFileTypes = (enumFileTypes)Enum.Parse(typeof(enumFileTypes), nChatTypeID.ToString());
switch (oEnumFileTypes)
{
case enumFileTypes.png:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.png");
break;
case enumFileTypes.jpg:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.jpg");
break;
case enumFileTypes.jpeg:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.jpeg");
break;
case enumFileTypes.doc:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.doc");
break;
case enumFileTypes.docx:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.docx");
break;
case enumFileTypes.pdf:
sReplyImagePath = CommonHelper.AppendTimeStamp("fake.pdf");
break;
}
#endregion
sFullFilePath = Path.Combine(sReplyImageDirectory, sReplyImagePath);
TicketChatViewModel oTicketChatViewModel = new TicketChatViewModel()
{
TICKET_ID = nTicketID,
REPLY_FILE_PATH = sFullFilePath.Replace('\\', '/'),
TICKET_CHAT_TYPE_ID = nChatTypeID,
TICKET_PARTICIPANT_ID = CurrentUser.nUserID
};
Response oResponse = this.oITicketServices.oInsertTicketChat(oTicketChatViewModel);
if (oResponse.OperationResult == enumOperationResult.Success)
{
SendTicketChatPushNotification(nTicketID, string.Empty, true, oTicketChatViewModel);
string sUserDeviceID = oResponse.ResponseCode;
if (!string.IsNullOrEmpty(sFullFilePath))
{
FileAccessService oFileAccessService = new FileAccessService(CommonHelper.sGetConfigKeyValue(ConstantNames.FileAccessURL));
MemoryStream target = new MemoryStream();
filebase.InputStream.CopyTo(target);
byte[] oArrImage = target.ToArray();
oFileAccessService.CreateDirectory(sReplyImageDirectory);
oFileAccessService.WirteFileByte(Path.Combine(sReplyImageDirectory, sReplyImagePath), oArrImage);
}
this.OperationResult = enumOperationResult.Success;
}
else
{
this.OperationResult = enumOperationResult.Faild;
}
}
switch (this.OperationResult)
{
case enumOperationResult.Success:
this.OperationResultMessages = CommonResx.MessageAddSuccess;
break;
case enumOperationResult.Faild:
this.OperationResultMessages = CommonResx.MessageAddFailed;
break;
}
}
return(Json(
new
{
nResult = this.OperationResult,
sResultMessages = this.OperationResultMessages
},
JsonRequestBehavior.AllowGet));
}
