Ejemplo n.º 1
0
        /// <summary>
        /// 返回客户的提醒信息
        /// </summary>
        private void GetAccAlert(HttpContext context)
        {
            var accountId = context.Request.QueryString["account_id"];

            if (!string.IsNullOrEmpty(accountId))
            {
                var alertList = new crm_account_alert_dal().FindByAccount(long.Parse(accountId));
                if (alertList != null && alertList.Count > 0)
                {
                    var accAlert     = alertList.FirstOrDefault(_ => _.alert_type_id == (int)DTO.DicEnum.ACCOUNT_ALERT_TYPE.COMPANY_DETAIL_ALERT);
                    var ticketAlert  = alertList.FirstOrDefault(_ => _.alert_type_id == (int)DTO.DicEnum.ACCOUNT_ALERT_TYPE.NEW_TICKET_ALERT);
                    var ticketDetail = alertList.FirstOrDefault(_ => _.alert_type_id == (int)DTO.DicEnum.ACCOUNT_ALERT_TYPE.TICKET_DETAIL_ALERT);
                    if (accAlert != null || ticketAlert != null || ticketDetail != null)
                    {
                        context.Response.Write(new Tools.Serialize().SerializeJson(new {
                            hasAccAlert     = accAlert != null,
                            accAlert        = accAlert == null?"":accAlert.alert_text,
                            hasTicketAlert  = ticketAlert != null,
                            ticketAlert     = ticketAlert == null ? "" : ticketAlert.alert_text,
                            hasTicketDetail = ticketDetail != null,
                            ticketDetail    = ticketDetail == null ? "" : ticketDetail.alert_text,
                        }));
                    }
                }
            }
        }
Ejemplo n.º 2
0
        /// <summary>
        /// 返回工单的提醒信息---(返回客户告警,外包消息,变更管理消息)
        /// </summary>
        private void GetTicketAlert(HttpContext context)
        {
            var ticket_id = context.Request.QueryString["ticket_id"];

            if (!string.IsNullOrEmpty(ticket_id))
            {
                var thisTicket = new sdk_task_dal().FindNoDeleteById(long.Parse(ticket_id));
                if (thisTicket != null)
                {
                    string accountAlert = "";   // 客户的新建 提醒信息
                    string outMasg      = "";   // 外包消息
                    string changeMsg    = "";   // 变更管理消息

                    var tickCreateAlert = new crm_account_alert_dal().FindAlert(thisTicket.account_id, DTO.DicEnum.ACCOUNT_ALERT_TYPE.NEW_TICKET_ALERT);
                    if (tickCreateAlert != null)
                    {
                        accountAlert += tickCreateAlert.alert_text + " ";
                    }

                    var tickDetailAlert = new crm_account_alert_dal().FindAlert(thisTicket.account_id, DTO.DicEnum.ACCOUNT_ALERT_TYPE.TICKET_DETAIL_ALERT);
                    if (tickDetailAlert != null)
                    {
                        accountAlert += tickDetailAlert.alert_text + " ";
                    }



                    context.Response.Write(new EMT.Tools.Serialize().SerializeJson(new { accountAlert = accountAlert, outMasg = outMasg, changeMsg = changeMsg }));
                }
            }
        }