/// <summary>
/// This method create an Iform (form flow) for reschedule an appointement
/// </summary>
/// <returns></returns>
public static IForm <ReservationReschedule> BuildForm()
{
//Instance of library for manage appoinments
WebAppoinmentsClientLibrary.Appoinments appointmentLibrary = new WebAppoinmentsClientLibrary.Appoinments();
#region On complete, process Order
OnCompletionAsyncDelegate <ReservationReschedule> processOrder = async(context, state) =>
{
try
{
Char delimiter = '.';
string[] arrayInformation = state.processIdServiceId.Split(delimiter);
int processId = Convert.ToInt32(arrayInformation[0]);
int serviceId = Convert.ToInt32(arrayInformation[1]);
string[] dateInformation = state.Date.Split(delimiter);
string stringDate = dateInformation[1];
//stringDate = stringDate.Replace("-", " ");
stringDate = Utilities.Util.GetDateWithOutTime(stringDate);
//Here I create the new date
string newDate = stringDate + " " + state.Hour;
string newDat2 = Utilities.Util.GetDateWithCorrectPositionOfTheMonth(newDate);
int result = 0;
try
{
result = AppoinmentService.RescheduleAppoinment(processId, newDat2, serviceId);
}
catch (Exception)
{
result = AppoinmentService.RescheduleAppoinment(processId, newDate, serviceId);
}
AppointmentGetResults _appointment = AppoinmentService.GetAppointmentById(result);
await context.PostAsync($"The appointment was rescheduled, Ticket: " + _appointment.QCode + _appointment.QNumber);
}
catch (Exception ex)
{
await context.PostAsync(ex.Message.ToString());
}
};
#endregion
#region set language and create a container for form builder
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <ReservationReschedule>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form
#endregion
#region process and service ids
.Field(new FieldReflector <ReservationReschedule>(nameof(ReservationReschedule.processIdServiceId))
.SetType(null)
.SetDefine(async(state, field) =>
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
int customerIdState = 0;
customerIdState = state._customerId;
string personalIdState = string.Empty;
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Instance of library for manage cases
WebAppoinmentsClientLibrary.Cases caseLibrary = new WebAppoinmentsClientLibrary.Cases();
//Here we will to find the customer by customer id or personal id
Customer customer = null;
if (!string.IsNullOrEmpty(customerIdState.ToString()))
{
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomer(customerIdState).Customer;
}
catch (Exception)
{
// throw; here we not send the exception beacuse we need to do the next method below
}
}
//If not found by customer id , we will try to find by personal id
else
{
int idType = 0;
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomerByPersonalId(personalIdState, idType).Customer;
}
catch (Exception)
{
//throw;
}
}
if (customer == null)
{
throw new Exception("No records found");
}
else
{
//Declaration of Calendar Get Slots Results object
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
int customerId = customer.Id;
DateTime startDate = DateTime.Today;
//here we add ten days to the startdate
DateTime endDate = startDate.AddDays(10);
string fromDate = startDate.ToString();
string toDate = endDate.ToString();
string typeSeriaizer = "XML";
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, startDate, endDate, typeSeriaizer);
if (objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults.Count > 0)
{
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
//At first I need to find the appoinment by appoiment id, for saw the actual status
Appointment appointment = appointmentLibrary.GetAppoinment(listCustomer.AppointmentId).AppointmentInformation;
string data = appointment.AppointmentDate.ToString();
string processIdAndServiceId = appointment.ProcessId + "." + appointment.ServiceId + "." + Utilities.Util.GetDateWithOutTime(data);
field
.AddDescription(processIdAndServiceId, data + " | " + listCustomer.ServiceName) //here we put the process id and the date of the appointment of this process
.AddTerms(processIdAndServiceId, data + " | " + listCustomer.ServiceName);
}
return await Task.FromResult(true);
}
else
{
throw new Exception("No records found");
}
}
}))
#endregion
#region Date
.Field(new FieldReflector <ReservationReschedule>(nameof(ReservationReschedule.Date))
.SetType(null)
.SetDefine(async(state, field) =>
{
List <OTempus.Library.Class.Calendar> listCalendars;
StringBuilder response = new StringBuilder();
List <CalendarGetSlotsResults> listGetAvailablesSlots = new List <CalendarGetSlotsResults>();
if (!String.IsNullOrEmpty(state.processIdServiceId))
{
Char delimiter = '.';
string[] arrayInformation = state.processIdServiceId.Split(delimiter);
int processId = Convert.ToInt32(arrayInformation[0]);
int serviceId = Convert.ToInt32(arrayInformation[1]);
string currentAppoinmentDate = arrayInformation[2];
DateTime dateFromString = DateTime.Parse(currentAppoinmentDate, System.Globalization.CultureInfo.CurrentCulture);
try
{
listCalendars = new List <OTempus.Library.Class.Calendar>();
listCalendars = GetCalendar(serviceId.ToString(), dateFromString);
if (listCalendars.Count == 0)
{
throw new Exception("No records found");
}
else
{
foreach (var calendar in listCalendars)
{
string data = calendar.Id + "." + calendar.CalendarDate.ToString();
string data1 = Utilities.Util.GetDateWithOutTime(calendar.CalendarDate.ToString());//we see this in form flow
field
.AddDescription(data, data1)
.AddTerms(data, data1);
}
return await Task.FromResult(true);
} //End else
} //End try
catch (Exception e) { }
}
return await Task.FromResult(true);
}))
#endregion
#region Period day
.Field(nameof(ReservationReschedule.dayPeriod))
#endregion
#region hour
.Field(new FieldReflector <ReservationReschedule>(nameof(ReservationReschedule.Hour))
.SetType(null)
.SetDefine(async(state, value) =>
{
string date;
List <OTempus.Library.Class.Calendar> listCalendars;
List <CalendarSlot> listGetAvailablesSlots;
if (!String.IsNullOrEmpty(state.Date) && !String.IsNullOrEmpty(state.dayPeriod.ToString()) && !String.IsNullOrEmpty(state.processIdServiceId))
{
Char delimiter = '.';
string[] arrayInformation = state.processIdServiceId.Split(delimiter);
int processId = Convert.ToInt32(arrayInformation[0]);
int serviceId = Convert.ToInt32(arrayInformation[1]);
string currentAppoinmentDate = arrayInformation[2];
DateTime dateFromString = DateTime.Parse(currentAppoinmentDate, System.Globalization.CultureInfo.CurrentCulture);
int periodDay = Convert.ToInt32(Utilities.Util.GetIntPeriodDay(state.dayPeriod.ToString()));
string calendarId = Utilities.Util.GetCalendarIdFromBotOption(state.Date);
try
{
listCalendars = new List <OTempus.Library.Class.Calendar>();
date = state.Date;
listCalendars = GetCalendar(serviceId.ToString(), dateFromString);
listGetAvailablesSlots = new List <CalendarSlot>();
StringBuilder response = new StringBuilder();
response.Append("Not exists slots").ToString();
}
catch (Exception ex)
{
throw new Exception("Here are the error: " + ex.Message);
}
date = state.Date.ToString();
if (listCalendars.Count > 0)
{
listGetAvailablesSlots = AppoinmentService.GetSlotsByPeriod(Convert.ToInt32(calendarId), periodDay.ToString(), 0.ToString());
if (listGetAvailablesSlots.Count > 0)
{
int cont = 0;
foreach (OTempus.Library.Class.CalendarSlot calendarSlots in listGetAvailablesSlots)
{
if (calendarSlots.Status.ToString() == "Vacant")
{
string data = calendarSlots.StartTime.ToString();
DateTime date1 = DateTime.Today;
date1 = date1.AddMinutes(calendarSlots.StartTime);
string data1 = date1.ToShortTimeString();
//string data1 = string.Format("{0:hh:mm-tt}", date1);
//assign the calendar id
value
.AddDescription(data1, data1)
.AddTerms(data1, data1);
cont++;
}
}
return await Task.FromResult(true);
}
else
{
throw new Exception("No records found");
}
}
else
{
throw new Exception("No records found");
}
}
return await Task.FromResult(false);
}))
.Field(new FieldReflector <ReservationReschedule>(nameof(ReservationReschedule._customerId)).SetActive(InactiveField))
#endregion
.OnCompletion(processOrder)
.Build());
}
public static IForm <ReservationStatus> BuildForm()
{
//Instance of library for manage appoinments
WebAppoinmentsClientLibrary.Appoinments appointmentLibrary = new WebAppoinmentsClientLibrary.Appoinments();
OnCompletionAsyncDelegate <ReservationStatus> processOrder = async(context, state) =>
{
//Get the appoinment by appoinment id
AppointmentGetResults _appointment = AppoinmentService.GetAppointmentById(Convert.ToInt32(state.appointmentId));
if (_appointment != null)
{
await context.PostAsync($"Appointment Details:" +
" \n* Ticket: " + _appointment.QCode + _appointment.QNumber +
" \n* Service name: " + _appointment.ServiceName +
" \n* Appointment date: " + _appointment.AppointmentDate
);
}
// in other hand we can't find the record, so we will send the appropiate message
else
{
await context.PostAsync($"I don't found record with the appointment id: \n* " + state.appointmentId);
}
};
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <ReservationStatus>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form
.Field(new FieldReflector <ReservationStatus>(nameof(ReservationStatus.appointmentId))
.SetType(null)
.SetDefine(async(state, field) =>
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
int customerIdState = 0;
//customerIdState = customerState.CustomerId;
customerIdState = state._customerId;
string personalIdState = string.Empty;
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Instance of library for manage cases
WebAppoinmentsClientLibrary.Cases caseLibrary = new WebAppoinmentsClientLibrary.Cases();
//Here we will to find the customer by customer id or personal id
Customer customer = null;
if (!string.IsNullOrEmpty(customerIdState.ToString()))
{
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomer(customerIdState).Customer;
}
catch (Exception)
{
// throw; here we not send the exception beacuse we need to do the next method below
}
}
//If not found by customer id , we will try to find by personal id
else
{
int idType = 0;
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomerByPersonalId(personalIdState, idType).Customer;
}
catch (Exception)
{
//throw;
}
}
if (customer == null)
{
throw new Exception("No records found");
}
else
{
//Declaration of Calendar Get Slots Results object
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
int customerId = customer.Id;
DateTime startDate = DateTime.Today;
//here we add ten days to the startdate
DateTime endDate = startDate.AddDays(10);
string fromDate = startDate.ToString();
string toDate = endDate.ToString();
string typeSeriaizer = "XML";
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, startDate, endDate, typeSeriaizer);
if (objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults.Count > 0)
{
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
//At first I need to find the appoinment by appoiment id, for saw the actual status
Appointment appointment = appointmentLibrary.GetAppoinment(listCustomer.AppointmentId).AppointmentInformation;
//string data = appointment.AppointmentDate.ToString();
string data = string.Format("{0:dd/MM/yyyy-hh:mmtt}", appointment.AppointmentDate);
field
.AddDescription(listCustomer.AppointmentId.ToString(), data + "|" + listCustomer.ServiceName) //here we put the process id and the date of the appointment of this process
.AddTerms(listCustomer.AppointmentId.ToString(), data + "|" + listCustomer.ServiceName);
}
return await Task.FromResult(true);
}
else
{
await ReservationCancel.context.PostAsync($"No records found");
throw new Exception("No records found");
}
}
}))
.Field(new FieldReflector <ReservationStatus>(nameof(ReservationStatus._customerId)).SetActive(InactiveField))
.AddRemainingFields()
.OnCompletion(processOrder)
.Build());
}
/// <summary>
/// Creation of the IForm(Form flow for cancel an appointment)
/// </summary>
/// <returns></returns>
public static IForm <CancelForm> BuildForm()
{
OnCompletionAsyncDelegate <CancelForm> processOrder = async(context, state) =>
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
try
{
if (!context.UserData.TryGetValue <ACFCustomer>("customerState", out customerState))
{
customerState = new ACFCustomer();
}
}
catch (Exception ex)
{
throw new Exception("Not exists a user session");
}
int customerIdState = 0;
customerIdState = customerState.CustomerId;
string personalIdState = string.Empty;
personalIdState = customerState.PersonaId;
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Instance of library for manage appoinments
WebAppoinmentsClientLibrary.Appoinments appointmentLibrary = new WebAppoinmentsClientLibrary.Appoinments();
//Instance of library for manage cases
WebAppoinmentsClientLibrary.Cases caseLibrary = new WebAppoinmentsClientLibrary.Cases();
//Here we will to find the customer by customer id or personal id
Customer customer = null;
if (!String.IsNullOrEmpty(customerIdState.ToString()))
{
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomer(customerIdState).Customer;
}
catch (Exception)
{
// throw; here we not send the exception beacuse we need to do the next method below
}
}
//If not found by customer id , we will try to find by personal id
else
{
int idType = 0;
//GEt the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomerByPersonalId(personalIdState, idType).Customer;
}
catch (Exception)
{
//throw;
}
}
if (customer == null)
{
await context.PostAsync($"The user is not valid");
}
else
{
//Declaration of Calendar Get Slots Results oobject
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
int customerId = customer.Id;
//This variables are in hard code because...
string fromDate = "09/21/2017 ";
string toDate = "10/21/2018 ";
//DateTime fromDate = DateTime.Today;
//DateTime toDate = DateTime.Today.AddDays(5);
string typeSeriaizer = "XML";
//get the appoinment id fore filter in the below results
int appoinmentId = state.appoinmentId;
//At first I need to find the appoinment by appoiment id, for saw the actual status
Appointment appoinment = appointmentLibrary.GetAppoinment(appoinmentId).AppointmentInformation;
//Get the case for get the status of the appoinment (check for more information QFlow documentation)
// Case cases= caseLibrary.GetCase(customerId).CaseList;
//cases.
//Declare the object for keept the value of the appoinment find it
CustomerGetExpectedAppointmentsResults customerGetExpectedAppointmentsResults = new CustomerGetExpectedAppointmentsResults();
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, fromDate, toDate, typeSeriaizer);
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
if (listCustomer.AppointmentId.Equals(appoinmentId))
{
customerGetExpectedAppointmentsResults.CaseId = listCustomer.CaseId;
customerGetExpectedAppointmentsResults.ProcessId = listCustomer.ProcessId;
customerGetExpectedAppointmentsResults.ServiceId = listCustomer.ServiceId;
customerGetExpectedAppointmentsResults.AppointmentTypeId = listCustomer.AppointmentTypeId;
customerGetExpectedAppointmentsResults.AppointmentTypeName = listCustomer.AppointmentTypeName;
}
//Maybe we not found the appoiment that we want, because when pass a short time, a job of sql is in charge to change the status of the appoinments
//it means , by default the state is in expected but when pass determinate time, it can change to absent for example
//So the recomendation is find the appointment by id and administrate the error
}
//Then when we have our object , we can cancel the appoinment because we have his process id
if (customerGetExpectedAppointmentsResults.ProcessId > 0)
{
appointmentLibrary.CancelAppoinment(customerGetExpectedAppointmentsResults.ProcessId,
0, 0, 0, "notes", false, 0, 0
);
}
// in other hand we can't find the record, so we will send the appropiate message
else
{
await context.PostAsync($"I don't found a record with appoinment Id: \n*" + state.appoinmentId);
}
}
};
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <CancelForm>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form.Message("Fill the information for cancel the appoinment, please")
.Field(nameof(appoinmentId))
.Confirm("Are you selected: " +
"\n* appoinmentId: {appoinmentId}: ? \n" +
"(yes/no)")
.AddRemainingFields()
.Message("The process for cancel the appoinment has been started!")
.OnCompletion(processOrder)
.Build());
}
public static IForm <StatusFormApp> BuildForm()
{
OnCompletionAsyncDelegate <StatusFormApp> processOrder = async(context, state) =>
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
try
{
if (!context.UserData.TryGetValue <ACFCustomer>("customerState", out customerState))
{
customerState = new ACFCustomer();
}
}
catch (Exception ex)
{
throw new Exception("Not exists a user session");
}
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Instance of library for manage appoinments
WebAppoinmentsClientLibrary.Appoinments appointmentLibrary = new WebAppoinmentsClientLibrary.Appoinments();
//Instance of library for manage cases
WebAppoinmentsClientLibrary.Cases caseLibrary = new WebAppoinmentsClientLibrary.Cases();
//Here we will to find the customer by customer id or personal id
Customer customer = null;
if (!String.IsNullOrEmpty(customerState.CustomerId.ToString()))
{
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomer(customerState.CustomerId).Customer;
}
catch (Exception)
{
// throw; here we not send the exception beacuse we need to do the next method below
}
}
//If not found by customer id , we will try to find by personal id
if (customer.Id <= 0)
{
int idType = 0;
//GEt the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomerByPersonalId(customerState.PersonaId, idType).Customer;
}
catch (Exception)
{
//throw;
}
}
if (customer == null)
{
await context.PostAsync($"The user is not valid");
}
else
{
int customerId = customer.Id;
//get the appoinment id for filter in the below results
int appoinmentId = state.appoinmentId;
//Get a list of cases by customer id (no trae resultados)
List <Case> listCases = caseLibrary.GetCase(customerId).CaseList;
CaseCustomerResult cd = new CaseCustomerResult();
//Get the appoinment by appoinment id
AppointmentGetResults _appoinment = AppoinmentService.GetAppointmentById(appoinmentId);
//Declare a case for save the specific case that we search
Case caseForSaveResult = new Case();
string test = caseForSaveResult.OTUnitName;
if (_appoinment.ProcessId > 0)
{
await context.PostAsync($"The appointment have the next information " +
" \n* Process Id: " + _appoinment.ProcessId +
" \n* Appointment date: " + _appoinment.AppointmentDate +
" \n* Q-Code: " + _appoinment.QCode +
" \n* Q-Number: " + _appoinment.QNumber +
//" \n* Arrival date: " + _appoinment.ArrivalDate +
" \n* Customer Id: " + _appoinment.CustomerId +
// " \n* Date called: " + _appoinment.DateCalled +
// " \n* Name: " + _appoinment.Name +
" \n* Case Id: " + _appoinment.CaseId +
// " \n* Is Walkin: " + _appoinment.IsWalkIn +
" \n* Is Active: " + _appoinment.IsActive +
" \n* Service Name: " + _appoinment.ServiceName
// " \n* Cancelreason name: " + _appoinment.CancelationReasonName
);
}
// in other hand we can't find the record, so we will send the appropiate message
else
{
await context.PostAsync($"I don't found record with the appointment id: \n*" + state.appoinmentId);
}
}
};
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <StatusFormApp>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form.Message("Fill the information for search the appointment, please")
.Field(nameof(appoinmentId))
.Confirm("Are you selected the appointment id: {appoinmentId}: ? (yes/no)")
.AddRemainingFields()
.OnCompletion(processOrder)
.Build());
}