public DepartmentForm(WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow departmentRow, WOSI.CallButler.Data.CallButlerDataset data)
{
this.departmentRow = departmentRow;
InitializeComponent();
PopulateAddonModuleList();
this.callButlerDataset = data;
bsMailboxes.DataSource = this.callButlerDataset;
wizard.PageIndex = 0;
wzdDepartmentDetails.PageIndex = 0;
numOptionNumber.Value = departmentRow.OptionNumber;
txtDepartmentName.Select();
txtDepartmentName.Text = departmentRow.Name;
switch ((WOSI.CallButler.Data.DepartmentTypes)departmentRow.Type)
{
case WOSI.CallButler.Data.DepartmentTypes.Greeting:
rbPlayMessage.Checked = true;
break;
case WOSI.CallButler.Data.DepartmentTypes.Extension:
rbTransferExtension.Checked = true;
break;
case WOSI.CallButler.Data.DepartmentTypes.Number:
rbTransferNumber.Checked = true;
txtTelephoneNumber.Text = departmentRow.Data1;
break;
case WOSI.CallButler.Data.DepartmentTypes.Script:
rbScript.Checked = true;
txtScriptFile.Text = departmentRow.Data1;
break;
case WOSI.CallButler.Data.DepartmentTypes.Module:
rbAddon.Checked = true;
SelectAddonModule(departmentRow.Data1);
break;
}
UpdateDepartmentTypeView();
rbTransferNumber.Visible = true;
rbScript.Visible = true;
lblScript.Visible = true;
btnImportOutlook.Enabled = Utilities.ContactManagement.ContactManagerFactory.CreateContactManager(Utilities.ContactManagement.ContactType.Outlook).IsInstalled;
lblNumberDescription.Text = ManagementInterfaceClient.ManagementInterface.TelephoneNumberDescription;
lblNumber.Text += lblNumberDescription.Text;
Utils.PrivateLabelUtils.ReplaceProductNameControl(this);
}
void btnEditDepartment_Click(object sender, EventArgs e)
{
CallFlowItem cfItem = (CallFlowItem)((Control)sender).Tag;
WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow department = (WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow)cfItem.Tag;
EditDepartment(department, cfItem);
diagramControl.ScrollControlIntoView(cfItem);
}
/*void RenumberDepartmentOptions()
* {
* WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow[] departments = (WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow[])vbData.Departments.Select("", "OptionNumber ASC");
*
* int optionNumber = 1;
*
* foreach (WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow department in departments)
* {
* if (department.RowState != DataRowState.Deleted)
* {
* department.OptionNumber = optionNumber;
* optionNumber++;
* }
* }
*
* ManagementInterfaceClient.ManagementInterface.PersistDepartment(ManagementInterfaceClient.AuthInfo, vbData.Departments);
* vbData.Departments.AcceptChanges();
* UpdateDepartments();
* }*/
void EditDepartment(WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow department, CallFlowItem cfItem)
{
Forms.DepartmentForm dpForm = new CallButler.Manager.Forms.DepartmentForm(department, vbData);
WOSI.CallButler.Data.CallButlerDataset.LocalizedGreetingsRow localizedGreeting = null;
// Get and load our localized greeting if this is a greeting department
if (department.Type == (short)WOSI.CallButler.Data.DepartmentTypes.Greeting)
{
WOSI.CallButler.Data.CallButlerDataset.LocalizedGreetingsDataTable localizedGreetings = ManagementInterfaceClient.ManagementInterface.GetLocalizedGreeting(ManagementInterfaceClient.AuthInfo, department.DepartmentID, GetCurrentLanguage());
if (localizedGreetings.Count > 0)
{
localizedGreeting = localizedGreetings[0];
Utils.GreetingUtils.GetLocalizedGreetingSound(localizedGreeting);
dpForm.GreetingControl.LoadGreeting(localizedGreeting, WOSI.Utilities.FileUtils.GetApplicationRelativePath(Properties.Settings.Default.GreetingsSoundCache));
}
}
if (dpForm.ShowDialog(this) == DialogResult.OK)
{
vbData.AcceptChanges();
// Update our department item remotely
ManagementInterfaceClient.ManagementInterface.PersistDepartment(ManagementInterfaceClient.AuthInfo, Utils.TableUtils <WOSI.CallButler.Data.CallButlerDataset.DepartmentsDataTable> .CreateTableFromRow(department));
PersistDepartmentGreeting(department, localizedGreeting, dpForm);
//if ((WOSI.CallButler.Data.DepartmentTypes)department.Type == WOSI.CallButler.Data.DepartmentTypes.Greeting)
// dpForm.GreetingControl.SaveGreeting(WOSI.Utilities.FileUtils.GetApplicationRelativePath(Properties.Settings.Default.GreetingsSoundCache));
UpdateDepartmentItem(cfItem);
NotifyUpdateMenuGreeting();
}
}
CallFlowItem AddCallFlowDepartmentItem(WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow department)
{
// Create our call flow item
CallFlowItem cfItem = new CallFlowItem();
cfItem.Icon = Properties.Resources.office_24;
cfItem.Width = 220;
cfItem.Tag = department;
LinkButton btnDeleteDepartment = CreateLinkButton(CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.Common_Delete));
btnDeleteDepartment.Tag = cfItem;
btnDeleteDepartment.Click += new EventHandler(btnDeleteDepartment_Click);
cfItem.AddActionControl(btnDeleteDepartment);
LinkButton btnEditDepartment = CreateLinkButton(CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.Common_Edit));
btnEditDepartment.Tag = cfItem;
btnEditDepartment.Click += new EventHandler(btnEditDepartment_Click);
cfItem.AddActionControl(btnEditDepartment);
mainMenuItem.AddChildShape(cfItem);
// Create our sub call flow item
CallFlowItem subItem = new CallFlowItem();
subItem.Width = 220;
cfItem.AddChildShape(subItem);
UpdateDepartmentItem(cfItem);
mainMenuItem.Expanded = true;
cfItem.Expanded = true;
return(cfItem);
}
protected override void OnExternalCommand(string command, string commandData, string eventToken, TelecomScriptInterface tsInterface, CallButler.Telecom.TelecomProviderBase telecomProvider, WOSI.CallButler.Data.DataProviders.CallButlerDataProviderBase dataProvider)
{
// Parse out our external event action
if (Enum.IsDefined(typeof(StandardExternalCommands), command))
{
StandardExternalCommands externalCommand = WOSI.Utilities.EnumUtils <StandardExternalCommands> .Parse(command);
switch (externalCommand)
{
case StandardExternalCommands.CALLBUTLERINTERNAL_ChooseLanguage:
{
if (!Properties.Settings.Default.Multilingual)
{
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_NotMultilingual.ToString());
}
else
{
tsInterface.IMLInterpreter.SignalEventCallback(eventToken);
}
break;
}
case StandardExternalCommands.CALLBUTLERINTERNAL_SetLanguageID:
{
List <string> languages = new List <string>();
languages.Add(Properties.Settings.Default.DefaultLanguage);
languages.AddRange(Properties.Settings.Default.Languages.Split(';'));
int languageNumber = Convert.ToInt32(commandData);
if (languageNumber > 0 && languageNumber <= languages.Count)
{
// Set our language ID variable
tsInterface.IMLInterpreter.SetLocalVariable("LanguageID", languages[languageNumber - 1]);
tsInterface.IMLInterpreter.SignalEventCallback(eventToken);
}
else
{
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_InvalidLanguage.ToString());
}
break;
}
case StandardExternalCommands.CALLBUTLERINTERNAL_ProcessMainMenuOption:
{
WOSI.CallButler.Data.CallButlerDataset.DepartmentsDataTable departments = dataProvider.GetDepartments(Properties.Settings.Default.CustomerID);
WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow[] choosenDepartments = (WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow[])departments.Select("OptionNumber = " + commandData);
if (choosenDepartments.Length > 0)
{
WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow choosenDepartment = choosenDepartments[0];
switch (choosenDepartment.Type)
{
case (short)WOSI.CallButler.Data.DepartmentTypes.Greeting:
tsInterface.IMLInterpreter.SetLocalVariable("MainMenuOptionGreetingID", choosenDepartment.DepartmentID.ToString());
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_GreetingMenuOption.ToString());
break;
case (short)WOSI.CallButler.Data.DepartmentTypes.Extension:
// Find our extension number
try
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow extension = dataProvider.GetExtension(Properties.Settings.Default.CustomerID, new Guid(choosenDepartment.Data1));
if (extension != null)
{
tsInterface.IMLInterpreter.SetLocalVariable("Extension", extension.ExtensionNumber.ToString());
}
}
catch
{
}
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_ExtensionMenuOption.ToString());
break;
case (short)WOSI.CallButler.Data.DepartmentTypes.Script:
tsInterface.IMLInterpreter.SetLocalVariable("CustomScriptPath", choosenDepartment.Data1);
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_ScriptMenuOption.ToString());
break;
case (short)WOSI.CallButler.Data.DepartmentTypes.Number:
tsInterface.IMLInterpreter.SetLocalVariable("TransferToNumber", choosenDepartment.Data1);
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_NumberTransferMenuOption.ToString());
break;
case (short)WOSI.CallButler.Data.DepartmentTypes.Module:
tsInterface.IMLInterpreter.SetLocalVariable("AddonModuleID", choosenDepartment.Data1);
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_AddonModuleMenuOption.ToString());
break;
}
}
else
{
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_InvalidMenuOption.ToString());
}
break;
}
case StandardExternalCommands.CALLBUTLERINTERNAL_DialByNameSearch:
// Find our extensions for this search string
WOSI.CallButler.Data.CallButlerDataset.ExtensionsDataTable extensions = dataProvider.GetExtensions(Properties.Settings.Default.CustomerID);
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow[] matchingExtensions = (WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow[])extensions.Select("SearchNumber LIKE '" + commandData + "*' AND EnableSearch = True");
// Get our extension search index
int searchIndex = Convert.ToInt32(tsInterface.IMLInterpreter.GetLocalVariable("ExtensionSearchIndex"));
searchIndex++;
if (matchingExtensions.Length > 0 && searchIndex < matchingExtensions.Length)
{
tsInterface.IMLInterpreter.SetLocalVariable("Extension", matchingExtensions[searchIndex].ExtensionNumber.ToString());
tsInterface.IMLInterpreter.SetLocalVariable("ExtensionName", matchingExtensions[searchIndex].FirstName + " " + matchingExtensions[searchIndex].LastName);
tsInterface.IMLInterpreter.SetLocalVariable("ExtensionSearchIndex", searchIndex.ToString());
}
else
{
tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_ExtensionNotFound.ToString());
}
tsInterface.IMLInterpreter.SignalEventCallback(eventToken);
break;
case StandardExternalCommands.CALLBUTLERINTERNAL_VoicemailManagement:
{
try
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow extension = dataProvider.GetExtensionNumber(Properties.Settings.Default.CustomerID, Convert.ToInt32(tsInterface.IMLInterpreter.GetLocalVariable("Extension")));
if (extension != null)
{
tsInterface.ScriptProcessor = new VoicemailManagementScriptProcessor(extension, pbxRegistrar);
tsInterface.ScriptProcessor.StartProcessing(tsInterface, telecomProvider, dataProvider);
break;
}
}
catch
{
}
tsInterface.IMLInterpreter.SignalTransferFailure();
break;
}
/*case StandardExternalCommands.CALLBUTLERINTERNAL_StartAddonModule:
* {
* CallButler.Service.Plugin.CallButlerAddonModulePlugin[] addonModules = pluginManager.GetAllPluginsOfType<CallButler.Service.Plugin.CallButlerAddonModulePlugin>();
*
* foreach (CallButler.Service.Plugin.CallButlerAddonModulePlugin addonModule in addonModules)
* {
* if (addonModule.PluginID.ToString() == commandData)
* {
* try
* {
* // Make sure the module is licensed
* if (!addonModule.IsLicensed)
* break;
*
* // We found our module and we should load the script it uses
* tsInterface.ScriptProcessor = new AddonModuleScriptProcessor(addonModule);
* tsInterface.ScriptProcessor.StartProcessing(tsInterface, telecomProvider, dataProvider);
* return;
*
* }
* catch (Exception e)
* {
* LoggingService.AddLogEntry(WOSI.CallButler.ManagementInterface.LogLevel.ErrorsOnly, "Failed to load Addon-Module '" + addonModule.PluginName + "'\r\n\r\n" + e.Message + "\r\n\r\n" + e.StackTrace, true);
* }
* }
* }
*
* tsInterface.ScriptProcessor = this;
* tsInterface.IMLInterpreter.SignalExternalEvent(StandardExternalEvents.CALLBUTLERINTERNAL_AddonModuleFailed.ToString());
*
* break;
* }*/
}
}
}
private void UpdateDepartmentItem(CallFlowItem departmentItem)
{
WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow departmentRow = (WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow)departmentItem.Tag;
departmentItem.Title = String.Format(CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_Dial), departmentRow.OptionNumber, departmentRow.Name);
CallFlowItem subItem = (CallFlowItem)departmentItem.ChildShapes[0];
subItem.Title = "";
subItem.Caption = "";
switch ((WOSI.CallButler.Data.DepartmentTypes)departmentRow.Type)
{
case WOSI.CallButler.Data.DepartmentTypes.Extension:
// Get our extenstion
try
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow extension = vbData.Extensions.FindByExtensionID(new Guid(departmentRow.Data1));
if (extension != null)
{
subItem.Icon = Properties.Resources.telephone_24;
subItem.Title = String.Format(CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_TransferExt), extension.ExtensionNumber);
subItem.Caption = extension.FirstName + " " + extension.LastName;
}
break;
}
catch
{
}
subItem.Icon = Properties.Resources.telephone_24;
subItem.Title = CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_UnknownExt);
subItem.Caption = CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_ExtDeleted);
break;
case WOSI.CallButler.Data.DepartmentTypes.Greeting:
subItem.Title = CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_PlayGreeting);
subItem.Icon = Properties.Resources.call_greeting_24;
break;
case WOSI.CallButler.Data.DepartmentTypes.Number:
subItem.Icon = Properties.Resources.telephone_24;
subItem.Title = String.Format(CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_TransferNum), WOSI.Utilities.StringUtils.FormatPhoneNumber(departmentRow.Data1));
break;
case WOSI.CallButler.Data.DepartmentTypes.Script:
subItem.Icon = Properties.Resources.scroll_24;
subItem.Title = CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_CustomScript);
break;
case WOSI.CallButler.Data.DepartmentTypes.Module:
subItem.Icon = Properties.Resources.gear_connection_24;
subItem.Title = CallButler.Manager.Utils.PrivateLabelUtils.ReplaceProductName(Properties.LocalizedStrings.CallFlowView_AddonModule);
break;
}
}
public DepartmentForm(WOSI.CallButler.Data.CallButlerDataset.DepartmentsRow departmentRow, WOSI.CallButler.Data.CallButlerDataset data)
{
this.departmentRow = departmentRow;
InitializeComponent();
PopulateAddonModuleList();
this.callButlerDataset = data;
bsMailboxes.DataSource = this.callButlerDataset;
wizard.PageIndex = 0;
wzdDepartmentDetails.PageIndex = 0;
numOptionNumber.Value = departmentRow.OptionNumber;
txtDepartmentName.Select();
txtDepartmentName.Text = departmentRow.Name;
switch ((WOSI.CallButler.Data.DepartmentTypes)departmentRow.Type)
{
case WOSI.CallButler.Data.DepartmentTypes.Greeting:
rbPlayMessage.Checked = true;
break;
case WOSI.CallButler.Data.DepartmentTypes.Extension:
rbTransferExtension.Checked = true;
break;
case WOSI.CallButler.Data.DepartmentTypes.Number:
rbTransferNumber.Checked = true;
txtTelephoneNumber.Text = departmentRow.Data1;
break;
case WOSI.CallButler.Data.DepartmentTypes.Script:
rbScript.Checked = true;
txtScriptFile.Text = departmentRow.Data1;
break;
case WOSI.CallButler.Data.DepartmentTypes.Module:
rbAddon.Checked = true;
SelectAddonModule(departmentRow.Data1);
break;
}
UpdateDepartmentTypeView();
rbTransferNumber.Visible = true;
rbScript.Visible = true;
lblScript.Visible = true;
btnImportOutlook.Enabled = Utilities.ContactManagement.ContactManagerFactory.CreateContactManager(Utilities.ContactManagement.ContactType.Outlook).IsInstalled;
lblNumberDescription.Text = ManagementInterfaceClient.ManagementInterface.TelephoneNumberDescription;
lblNumber.Text += lblNumberDescription.Text;
Utils.PrivateLabelUtils.ReplaceProductNameControl(this);
}
