public async Task Close(IUser agent, ITextChannel channel, string user, string content)
{
if (UserAccounts.GetAccountByName(user).UserName == channel.Name)
{
var userID = UserAccounts.GetAccountByName(user).UserID;
var guild = Utils.Guild;
IUser target = guild.GetUser(userID);
if (target != null)
{
var eb = new EmbedBuilder()
{
Author = new EmbedAuthorBuilder()
{
IconUrl = agent.GetAvatarUrl(),
Name = $"{agent.Username}#{agent.Discriminator} closed your ticket."
},
Description = content,
Footer = new EmbedFooterBuilder()
{
Text = DateTime.Now.ToString(),
}
};
DMTicket.ReplyToDM(target, "", eb);
await channel.DeleteAsync();
await Task.CompletedTask;
}
}
}
public async Task Reply(IUser agent, ITextChannel channel, string user, string content)
{
if (UserAccounts.GetAccountByName(user).UserName == channel.Name)
{
var userID = UserAccounts.GetAccountByName(user).UserID;
var guild = Utils.Guild;
IUser target = guild.GetUser(userID);
if (target != null)
{
var eb = new EmbedBuilder()
{
Author = new EmbedAuthorBuilder()
{
IconUrl = agent.GetAvatarUrl(),
Name = $"{agent.Username}#{agent.Discriminator} replied to your question."
},
Description = content,
Footer = new EmbedFooterBuilder()
{
Text = DateTime.Now.ToString(),
}
};
var ebl = new EmbedBuilder()
{
Author = new EmbedAuthorBuilder()
{
IconUrl = target.GetAvatarUrl(),
Name = $"Sent reply to {target.Username}#{target.Discriminator}."
},
Description = content,
Footer = new EmbedFooterBuilder()
{
Text = DateTime.Now.ToString(),
}
};
await channel.SendMessageAsync("", false, eb.Build());
DMTicket.ReplyToDM(target, "", eb);
await Task.CompletedTask;
return;
}
}
else
{
await channel.SendMessageAsync("Invalid ticket channel, This command only works in ticket channels.");
}
return;
}