public bool ReplyInformation(ULTypeOfFeedback input, out string reply, ref ULActions action, out ULTypeOfFeedback recommendation)
{
Thread.Sleep(10000); // simulate connecting an external service and filling repltyText by using the data that are retrieved from some APIs
var returnReply = false;
var replyText = "Your feedback has been forwarded to the product manager.";
reply = string.Empty;
switch (input)
{
case ULTypeOfFeedback.Complaint:
case ULTypeOfFeedback.Praise:
action = ULActions.ForwardToManagement;
reply = "Thank you. " + replyText;
returnReply = true;
break;
case ULTypeOfFeedback.Suggestion:
action = ULActions.ForwardToDeveloper;
reply = replyText;
returnReply = true;
break;
case ULTypeOfFeedback.Incomprehensible:
default:
action = ULActions.Discard;
returnReply = false;
break;
}
Recommendation = recommendation = (ULTypeOfFeedback)(((int)input + 1) % 4);
return returnReply;
}
public bool ReplyInformation(ULTypeOfFeedback input, out string reply, ref ULActions action, out ULTypeOfFeedback recommendation)
{
Thread.Sleep(10000); // simulate connecting an external service and filling repltyText by using the data that are retrieved from some APIs
var returnReply = false;
var replyText = "Your feedback has been forwarded to the product manager.";
reply = string.Empty;
switch (input)
{
case ULTypeOfFeedback.Complaint:
case ULTypeOfFeedback.Praise:
action = ULActions.ForwardToManagement;
reply = "Thank you. " + replyText;
returnReply = true;
break;
case ULTypeOfFeedback.Suggestion:
action = ULActions.ForwardToDeveloper;
reply = replyText;
returnReply = true;
break;
case ULTypeOfFeedback.Incomprehensible:
default:
action = ULActions.Discard;
returnReply = false;
break;
}
Recommendation = recommendation = (ULTypeOfFeedback)(((int)input + 1) % 4);
return(returnReply);
}
