public static string GetTicketSlaViewItem(RestCommand command, int ticketID)
{
TicketSlaViewItem ticketSlaViewItem = TicketSlaView.GetTicketSlaViewItem(command.LoginUser, ticketID);
if (ticketSlaViewItem.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(ticketSlaViewItem.GetXml("TicketSlaViewItem", true));
}
public static string GetTicketSlaView(RestCommand command)
{
TicketSlaView ticketSlaView = new TicketSlaView(command.LoginUser);
ticketSlaView.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(ticketSlaView.GetXml("TicketSlaView", "TicketSlaViewItem", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}