public async Task <IActionResult> Edit(int id, [Bind("Id,Body,SupportUserId,TicketId,ReplyDate")] TicketReply ticketReply)
{
if (id != ticketReply.Id)
{
return(NotFound());
}
if (ModelState.IsValid)
{
try
{
_context.Update(ticketReply);
await _context.SaveChangesAsync();
}
catch (DbUpdateConcurrencyException)
{
if (!TicketReplyExists(ticketReply.Id))
{
return(NotFound());
}
else
{
throw;
}
}
return(RedirectToAction(nameof(Index)));
}
ViewData["SupportUserId"] = new SelectList(_context.ApplicationUsers, "Id", "Id", ticketReply.SupportUserId);
return(View(ticketReply));
}
public async Task <IActionResult> Create(int tid, [Bind("Id,Body,SupportUserId,TicketId,ReplyDate")] TicketReply ticketReply)
{
if (ModelState.IsValid)
{
var ticket = await _context.Tickets.Include(a => a.ApplicationUser)
.SingleOrDefaultAsync(m => m.Id == ticketReply.TicketId);
if (User.IsInRole("Admins"))
{
ticket.Status = false;
ticket.TicketCloseDate = DateTime.Now;
var applicationuser = _context.ApplicationUsers.SingleOrDefault(a => a.Id == ticket.ApplicationUserId);
_context.Update(ticket);
//-----------------------------------email content-----------------------------------------
StringBuilder Welcome = new StringBuilder("<h3 align ='right'>عزيزي ");
Welcome.AppendFormat(string.Format(applicationuser.ArName));
Welcome.Append("</h3>");
Welcome.Append("</br>");
StringBuilder Footer = new StringBuilder("<h3 align ='right'>أطيب التحيات ");
Welcome.Append("</h3>");
Footer.AppendFormat(string.Format("<h3 align ='right'>فريق منصة اريد "));
Welcome.Append("</h3>");
EmailContent usercontent = _context.EmailContents.Where(m => m.UniqueName.ToString() == "8725ae1e-bff6-4a96-8be7-0a020f99b780").SingleOrDefault();
StringBuilder MyStringBuilder = new StringBuilder("");
MyStringBuilder.AppendFormat(string.Format("<h2 align ='center'><a href='https://portal.arid.my/ar-LY/Tickets/Details/{0}' >", ticket.Id));
MyStringBuilder.Append("اضغط هنا للاطلاع على تفاصيل التذكرة");
MyStringBuilder.Append("</a></h2>");
BackgroundJob.Schedule(() => _emailSender.SendEmailAsync(applicationuser.Email, "الرد على استفساركم في منصة اريد - رقم التذكرة " + "#[" + ticket.Id + "]", Welcome.ToString() + usercontent.ArContent + MyStringBuilder.ToString() + Footer.ToString()), TimeSpan.FromSeconds(1));
//-----------------------------------email content-----------------------------------------
}
else
{
ticket.Status = true;
_context.Update(ticket);
}
if (ticketReply.Body != null)
{
ticketReply.Body = (System.Text.RegularExpressions.Regex.Replace(ticketReply.Body, @"(?></?\w+)(?>(?:[^>'""]+|'[^']*'|""[^""]*"")*)>", String.Empty)).Replace("\n", "<br/>");
}
ticketReply.ReplyDate = DateTime.Now;
ticketReply.SupportUserId = _userManager.GetUserId(User);
_context.Add(ticketReply);
await _context.SaveChangesAsync();
//return RedirectToAction(nameof(Index));
return(RedirectToAction("Details", "Tickets", new { id = ticketReply.TicketId }));
}
ViewData["TicketId"] = new SelectList(_context.Set <Ticket>().Where(a => a.Id == tid).OrderByDescending(a => a.Id), "Id", "Subject");
return(View(ticketReply));
}
