public static void getInformation()
{
try
{
if (useremail == null || useremail == "")
{
return;
}
dynamic userinfo = JsonConvert.DeserializeObject(serv_proxy.GetUserByEmail(useremail));
if (userinfo == null)
{
return;
}
//user info
name = userinfo.name;
userid = userinfo.id;
department = userinfo.department;
//unassigned and assigned tickets
departments = JsonConvert.DeserializeObject <List <dynamic> >(serv_proxy.GetDepartments());
unassigned_tickets = new List <dynamic>();
List <dynamic> unassigned_tickets_ids = JsonConvert.DeserializeObject <List <dynamic> >(serv_proxy.GetUnassignedTickets());
foreach (dynamic ticket in unassigned_tickets_ids)
{
Debug.WriteLine(serv_proxy.GetTicket((int)ticket.id));
unassigned_tickets.Add(JsonConvert.DeserializeObject(serv_proxy.GetTicket((int)ticket.id)));
}
assigned_tickets = new List <dynamic>();
List <dynamic> assigned_tickets_ids = JsonConvert.DeserializeObject <List <dynamic> >(serv_proxy.GetSolverTickets(userid, null));
foreach (dynamic ticket in assigned_tickets_ids)
{
assigned_tickets.Add(JsonConvert.DeserializeObject(serv_proxy.GetTicket((int)ticket.id)));
}
department_tickets = new List <dynamic>();
List <dynamic> department_tickets_ids = JsonConvert.DeserializeObject <List <dynamic> >(serv_proxy.GetAuthorTicketsDepartment(userid));
foreach (dynamic ticket in department_tickets_ids)
{
department_tickets.Add(JsonConvert.DeserializeObject(serv_proxy.GetTicketDepartment((int)ticket.id)));
}
}
catch (Exception ex)
{
Debug.WriteLine(ex);
}
}
public static List <dynamic> GetQuestions(int id)
{
List <dynamic> tickets = new List <dynamic>();
try
{
string json = serv_proxy.GetTicketChildren(id);
if (json.Contains("error"))
{
return(null);
}
else
{
dynamic res = JsonConvert.DeserializeObject(json);
foreach (dynamic ticket in res)
{
json = serv_proxy.GetTicket((int)ticket.id.Value);
if (json.Contains("error"))
{
continue;
}
res = JsonConvert.DeserializeObject(json);
tickets.Add(new
{
question = res.description,
answer = res.answer
});
}
}
}
catch (Exception e)
{
tickets = null;
}
return(tickets);
}
protected void Page_Load(object sender, EventArgs e)
{
proxy = new TTServClient();
String idString = Request.QueryString["id"];
int id = Int32.Parse(idString);
String ticketID = Request.QueryString["ticket"];
int idTicket = Int32.Parse(ticketID);
user = proxy.GetUser(id);
ticket = proxy.GetTicket(idTicket);
title.InnerText = ticket.Title;
date.InnerText = ticket.Date.ToString();
description.InnerText = ticket.Description;
status.InnerText = ticket.Status.ToString();
}