/// <summary>
/// Method to perform warranty check for creating "WARRANTY" type work order using old BOM query.
/// </summary>
public void WarrantyCheck(IIncident incidentRecord)
{
_rnConnectService = RightNowConnectService.GetService();
_rnConnectService._incidentVINObjects.Clear();//Clear the _incidentVINObjects variable that holds all incident_vin record to be updated with response
_incidentRecord = incidentRecord;
//Get basic field that need to be pass in webservce call,
//Null validation of these fields are handle by workspace rules
_odometer = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "odometer_reading", _incidentRecord);
_causalPart = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "causal_part_nmbr", _incidentRecord);
string failureDateInSTring = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "failure_date", _incidentRecord);
_failureDate = Convert.ToDateTime(failureDateInSTring).ToString("dd-MMM-yyyy");
string[] busInfo = _rnConnectService.getBusInfo(_incidentRecord.ID);
if (busInfo != null && busInfo.Length > 0)
{
if (busInfo.Length > 1)
{
WorkspaceAddIn.InfoLog("It seems multi VIN are mapped with Reporting Incident, warrant type work order" +
" works only for individual VIN");
return;
}
else
{
_vin = busInfo[0].Split('~')[0];
_srNum = busInfo[0].Split('~')[1];
_incVinID = Convert.ToInt32(busInfo[0].Split('~')[2]);
//If all required info is valid then form jSon request parameter
var content = GetWarrantyReqParam();
var jsonContent = WebServiceRequest.JsonSerialize(content);
jsonContent = jsonContent.Replace("xmlns", "@xmlns");
//Call webservice
string jsonResponse = WebServiceRequest.Get(_curlURL, jsonContent, "POST");
if (jsonResponse == "")
{
WorkspaceAddIn.InfoLog("Server didn't returned any info");
return;
}
else
{
ExtractResponse(jsonResponse);
_rnConnectService.updateIncidentVinRecords();
}
}
}
else
{
WorkspaceAddIn.InfoLog("No Bus info found, please map a bus to reporting Incident and then click check warranty button");
return;
}
return;
}
/// <summary>
/// This function does basic validation like if unordered parts beed added to reported Incident, if so then
/// Call EBS parts order web-service to pass parts related info and store NF_SALES_ORDER no to each parts record
/// </summary>
/// <returns>string content that need to send to web-service</returns>
public void OrderParts(IIncident incidentRecord)
{
//Get reported Incident Info
int orderTypeId = Convert.ToInt32(RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "order_type", incidentRecord));
int billToId = Convert.ToInt32(RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "Bill_to_site", incidentRecord));
int shipToId = Convert.ToInt32(RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "Ship_to_site", incidentRecord));
string claimNum = incidentRecord.RefNo;
string projectNum = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "project_number", incidentRecord);
string retrofitNum = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "retrofit_number", incidentRecord);
//Get EBS ID from OSvC OOTB ID
string billToEbsID = _rnConnectService.GetEbsID(billToId);
string shipToEbsID = _rnConnectService.GetEbsID(shipToId);
string orgEbsID = _rnConnectService.GetBusOwnerEbsID(Convert.ToInt32(incidentRecord.OrgID));
string odrTypName = _rnConnectService.GetOrderTypeName(orderTypeId);
//Get unordered Parts mapped to reported incident
_partsInfo = _rnConnectService.GetPartsInfo(incidentRecord.ID);
if (_partsInfo == null || _partsInfo.Length <= 0)
{
WorkspaceAddIn.InfoLog("No parts have beed added to order");
return;
}
else
{
//Frame parts order request param structure
var content = GetPartsOdrReqParam(odrTypName, orgEbsID, shipToEbsID, billToEbsID, claimNum, projectNum, retrofitNum);
if (content == null)
{
return;
}
else
{
//Convert object to jSon string
var jsonContent = WebServiceRequest.JsonSerialize(content);
jsonContent = jsonContent.Replace("xmlns", "@xmlns");
//Call web-service
string jsonResponse = WebServiceRequest.Get(_curlURL, jsonContent, "POST");
if (jsonResponse == "")
{
WorkspaceAddIn.InfoLog("Server didn't returned any info");
return;
}
else
{
ExtractResponse(jsonResponse);
_rnConnectService.updateIncidentVinRecords();
}
}
}
}
/// <summary>
/// Get required details to build WebRequest
/// </summary>
public void MultiVinWarrantyCheck(IIncident incidentRecord)
{
try
{
_rnConnectService = RightNowConnectService.GetService();
_incidentRecord = incidentRecord;
string multiWarrantyConfigValue = _rnConnectService.GetConfigValue("CUSTOM_CFG_NEW_BOM_QUERY");
if (multiWarrantyConfigValue != null)
{
var s = new JavaScriptSerializer();
var configVerb = s.Deserialize <ConfigVerbs.RootObject>(multiWarrantyConfigValue);
_curlURL = configVerb.URL;
_headerURL = configVerb.xmlns;
_xmlnsURL = configVerb.RESTHeader.xmlns;
_respApplication = configVerb.RESTHeader.RespApplication;
_responsibility = configVerb.RESTHeader.Responsibility;
_securityGroup = configVerb.RESTHeader.SecurityGroup;
_nLSLanguage = configVerb.RESTHeader.NLSLanguage;
_orgID = configVerb.RESTHeader.Org_Id;
}
_rnConnectService._incidentVINObjects.Clear();//Clear the _incidentVINObjects variable that holds all incident_vin record to be updated with response
_causalPart = RightNowConnectService.GetService().getFieldFromIncidentRecord("CO", "causal_part_nmbr", incidentRecord);
string[] internalIncInfo = _rnConnectService.GetInternalIncident(incidentRecord.ID);
if (internalIncInfo != null)
{
_allInternalincident = internalIncInfo.ToList();
}
if (_allInternalincident.Count > 0)
{
var tasks = new Task[_allInternalincident.Count];
int ii = 0;
foreach (string internalIncident in _allInternalincident)
{
tasks[ii++] = Task.Factory.StartNew(() => RequestPerSR(internalIncident));
}
Task.WaitAll(tasks);
_rnConnectService.updateIncidentVinRecords();//Once all task over, call batch job to update Incident_VIN record
}
}
catch (Exception ex)
{
WorkspaceAddIn.InfoLog("Exeption in GetDetails: " + ex.Message);
}
}
/// <summary>
/// Build Request-Response
/// </summary>
/// <param name="internalIncident">Internal incident info in string separated by "~"</param>
public void RequestPerSR(string internalIncident)
{
try
{
//Get VIN and Incident_VIN record ID from Internal incident
string[] vinsOfInternalInc = _rnConnectService.GetVins(Convert.ToInt32(internalIncident.Split('~')[0]));
if (vinsOfInternalInc != null)
{
List <VINREC> vinlist = new List <VINREC>();
foreach (string individualVIN in vinsOfInternalInc)
{
string VinNo = individualVIN.Split('~')[0];//get VIN #
VINREC vinRecord = new VINREC {
VIN = VinNo
};
vinlist.Add(vinRecord);
}
//If all required info is valid then form jSon request parameter
var content = GetMultiVinWarrantyReqParam(internalIncident.Split('~')[2], vinlist);
var jsonContent = WebServiceRequest.JsonSerialize(content);
jsonContent = jsonContent.Replace("xmlns", "@xmlns");
//Call webservice
string jsonResponse = WebServiceRequest.Get(_curlURL, jsonContent, "POST");
if (jsonResponse == "")
{
WorkspaceAddIn.InfoLog("Server didn't returned any info");
return;
}
else
{
ExtractResponse(jsonResponse, vinsOfInternalInc);
_rnConnectService.updateIncidentVinRecords();
}
}
}
catch (Exception ex)
{
WorkspaceAddIn.InfoLog("Exception in WebRequest: " + ex.Message);
}
}