/// <summary>
/// Retrieve all private <c>Queue</c> data of a specified <c>System User</c> and optionally all public queues.
/// <para>
/// For more information look at https://msdn.microsoft.com/en-us/library/microsoft.crm.sdk.messages.retrieveuserqueuesrequest(v=crm.8).aspx
/// </para>
/// </summary>
/// <param name="systemuserId"><c>System User</c> Id</param>
/// <param name="includePublic">Set <c>true</c>, if you need all <c>Queue</c> data (with private and public). Otherwise set <c>false</c> </param>
/// <returns>
/// <see cref="EntityCollection"/> for <c>Queue</c> data
/// </returns>
public EntityCollection GetBySystemUserId(Guid systemuserId, bool includePublic = false)
{
ExceptionThrow.IfGuidEmpty(systemuserId, "systemuserId");
RetrieveUserQueuesRequest request = new RetrieveUserQueuesRequest()
{
UserId = systemuserId,
IncludePublic = includePublic
};
RetrieveUserQueuesResponse serviceResponse = (RetrieveUserQueuesResponse)this.OrganizationService.Execute(request);
return(serviceResponse.EntityCollection);
}
[STAThread] // Added to support UX
static void Main(string[] args)
{
CrmServiceClient service = null;
try
{
service = SampleHelpers.Connect("Connect");
if (service.IsReady)
{
#region Sample Code
//////////////////////////////////////////////
#region Set up
SetUpSample(service);
#endregion Set up
#region Demonstrate
Guid CurrentUserId = ((WhoAmIResponse)service.Execute(new WhoAmIRequest())).UserId;
// Get known private queues for the user
// by using RetrieveUserQueuesRequest message.
RetrieveUserQueuesRequest retrieveUserQueuesRequest = new RetrieveUserQueuesRequest
{
UserId = CurrentUserId,
IncludePublic = true
};
RetrieveUserQueuesResponse retrieveUserQueuesResponse =
(RetrieveUserQueuesResponse)service.Execute(retrieveUserQueuesRequest);
EntityCollection queues = (EntityCollection)retrieveUserQueuesResponse.EntityCollection;
Guid sourceQueueId = new Guid();
Guid destinationQueueId = new Guid();
foreach (Entity entity in queues.Entities)
{
Queue queue = (Queue)entity;
switch (queue.Name)
{
case "Source Queue":
sourceQueueId = queue.Id;
break;
case "Destination Queue":
destinationQueueId = queue.Id;
break;
}
}
// Move a record from a source queue to a destination queue
// by using the AddToQueue request message.
AddToQueueRequest routeRequest = new AddToQueueRequest
{
SourceQueueId = sourceQueueId,
Target = new EntityReference(Letter.EntityLogicalName, _letterId),
DestinationQueueId = destinationQueueId
};
// Execute the Request
service.Execute(routeRequest);
Console.WriteLine(@"The letter record has been moved to a new queue.");
#region Clean up
CleanUpSample(service);
#endregion Clean up
}
#endregion Demonstrate
#endregion Sample Code
else
{
const string UNABLE_TO_LOGIN_ERROR = "Unable to Login to Microsoft Dataverse";
if (service.LastCrmError.Equals(UNABLE_TO_LOGIN_ERROR))
{
Console.WriteLine("Check the connection string values in cds/App.config.");
throw new Exception(service.LastCrmError);
}
else
{
throw service.LastCrmException;
}
}
}
catch (Exception ex)
{
SampleHelpers.HandleException(ex);
}
finally
{
if (service != null)
{
service.Dispose();
}
Console.WriteLine("Press <Enter> to exit.");
Console.ReadLine();
}
}
/// <summary>
/// Create and configure the organization service proxy.
/// Initiate the method to create any data that this sample requires.
/// Move a record from a source queue to a destination queue.
/// Optionally delete any entity records that were created for this sample.
/// <para name="organizationFriendlyName">The friendly name of the target
/// organization.</para>
/// <para name="discoveryServer">The name of the discovery server.</para>
/// <param name="promptForDelete">Indicates whether to prompt the user to
/// delete the records created in this sample.</param>
/// </summary>
public void Run(ServerConnection.Configuration serverConfig, bool promptForDelete)
{
try
{
// Connect to the Organization service.
// The using statement assures that the service proxy will be properly disposed.
using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri, serverConfig.Credentials, serverConfig.DeviceCredentials))
{
// This statement is required to enable early-bound type support.
_serviceProxy.EnableProxyTypes();
CreateRequiredRecords();
Guid CurrentUserId = ((WhoAmIResponse)_serviceProxy.Execute(new WhoAmIRequest())).UserId;
//<snippetRetrieveUserQueues>
// Get known private queues for the user
// by using RetrieveUserQueuesRequest message.
RetrieveUserQueuesRequest retrieveUserQueuesRequest = new RetrieveUserQueuesRequest
{
UserId = CurrentUserId,
IncludePublic = true
};
RetrieveUserQueuesResponse retrieveUserQueuesResponse =
(RetrieveUserQueuesResponse)_serviceProxy.Execute(retrieveUserQueuesRequest);
EntityCollection queues = (EntityCollection)retrieveUserQueuesResponse.EntityCollection;
Guid sourceQueueId = new Guid();
Guid destinationQueueId = new Guid();
foreach (Entity entity in queues.Entities)
{
Queue queue = (Queue)entity;
switch (queue.Name)
{
case "Source Queue":
sourceQueueId = queue.Id;
break;
case "Destination Queue":
destinationQueueId = queue.Id;
break;
}
}
//<snippetAddToQueue1>
// Move a record from a source queue to a destination queue
// by using the AddToQueue request message.
AddToQueueRequest routeRequest = new AddToQueueRequest
{
SourceQueueId = sourceQueueId,
Target = new EntityReference(Letter.EntityLogicalName, _letterId),
DestinationQueueId = destinationQueueId
};
// Execute the Request
_serviceProxy.Execute(routeRequest);
//</snippetAddToQueue1>
Console.WriteLine(@"The letter record has been moved to a new queue.");
//</snippetRetrieveUserQueues>
DeleteRequiredRecords(promptForDelete);
}
}
// Catch any service fault exceptions that Microsoft Dynamics CRM throws.
catch (FaultException <Microsoft.Xrm.Sdk.OrganizationServiceFault> )
{
// You can handle an exception here or pass it back to the calling method.
throw;
}
}
