protected void btnStatus_Click(Object Sender, EventArgs e)
{
int intResourceWorkflow = Int32.Parse(lblResourceWorkflow.Text);
int intStatusLatest = 0;
DataSet dsLatest = oResourceRequest.GetStatusLatest(intResourceWorkflow);
if (dsLatest.Tables[0].Rows.Count > 0)
{
Int32.TryParse(dsLatest.Tables[0].Rows[0]["status"].ToString(), out intStatusLatest);
}
int intResourceParent = oResourceRequest.GetWorkflowParent(intResourceWorkflow);
if (ddlStatus.SelectedIndex > -1 && txtComments.Text.Trim() != "")
{
oResourceRequest.AddStatus(intResourceWorkflow, Int32.Parse(ddlStatus.SelectedItem.Value), txtComments.Text, intProfile);
string strNotifyClient = "";
//CVT62149 Workload Manager Red Light Status =Hold
if (ddlStatus.SelectedValue == "1") // Red
{
oResourceRequest.UpdateWorkflowStatus(intResourceWorkflow, 5, true);
strNotifyClient = (oService.Get(intService, "notify_red") == "1" ? "On Hold" : "");
}
else
{
oResourceRequest.UpdateWorkflowStatus(intResourceWorkflow, 2, true);
if (ddlStatus.SelectedValue == "2") // Yellow
{
strNotifyClient = (oService.Get(intService, "notify_yellow") == "1" ? "Alert" : "");
}
else
{
strNotifyClient = ((intStatusLatest == 1 || intStatusLatest == 2) && oService.Get(intService, "notify_green") == "1" ? "Resume" : "");
}
}
if (strNotifyClient != "")
{
// Notify the client of the status change.
int intRequestor = oRequest.GetUser(intRequest);
string strComment = txtComments.Text.Trim();
if (strComment != "")
{
string strBodyComment = "<table width=\"100%\" cellpadding=\"4\" cellspacing=\"3\" border=\"0\" align=\"center\" style=\"border:solid 1px #CCCCCC;" + oVariable.DefaultFontStyle() + "\">";
strBodyComment += "<tr bgcolor=\"#EEEEEE\"><td><span style=\"" + oVariable.DefaultFontStyleHeader() + "\">" + oUser.GetFullName(intProfile) + "</span> [" + DateTime.Now.ToString() + "]:</td></tr>";
strBodyComment += "<tr><td>" + oFunction.FormatText(strComment) + "</td></tr>";
strBodyComment += "</table>";
strComment = strBodyComment;
}
string strLink = "<a href=\"" + oVariable.URL() + "/redirect.aspx?referrer=/datapoint/service/resource.aspx?id=" + oFunction.encryptQueryString(intResourceParent.ToString()) + "\" target=\"_blank\">Click here to view this request.</a>";
string strHeading = "Great news! All previous issues have been resolved and the progression of this task has resumed.";
if (strNotifyClient == "On Hold")
{
strHeading = "An issue has been encountered that is preventing this task from being completed. The request has been placed <b>ON HOLD</b>.";
}
else if (strNotifyClient == "Alert")
{
strHeading = "Minor issues have been encountered that are slowing down the progression of this task. Although still being processed, the service level agreement (SLA) may be exceeded.";
}
oFunction.SendEmail("Service Request #CVT" + intRequest.ToString() + "-" + intService.ToString() + "-" + intNumber.ToString() + " Notification", oUser.GetName(intRequestor), "", oUser.GetName(intProfile), "Service Request #CVT" + intRequest.ToString() + "-" + intService.ToString() + "-" + intNumber.ToString() + " Notification *" + strNotifyClient + "*", "<p>" + strHeading + "</p><p>" + strComment + "</p><p>" + oResourceRequest.GetWorkflowSummary(intResourceWorkflow, intEnvironment, dsnServiceEditor, dsnAsset, dsnIP) + "</p><p>" + strLink + "</p>", true, false);
}
//Send notification to users of associated tasks
WMServiceTasks oWMServiceTasks = new WMServiceTasks(intProfile, dsn);
DataSet DsWMAssociatedTasks = oWMServiceTasks.getWMServiceTasksStatusRequestWithRequest(intRequest);
Customized oCustomized = new Customized(intProfile, dsn);
if (DsWMAssociatedTasks.Tables[0].Rows.Count > 0)
{
foreach (DataRow drWMAssoicatedTasks in DsWMAssociatedTasks.Tables[0].Rows)
{
string strWMAssoicatedTasksUser = oUser.GetName(Int32.Parse(drWMAssoicatedTasks["createdBy"].ToString()));
string strComment = txtComments.Text.Trim();
string strLink = "<p><a href=\"" + oVariable.URL() + "/redirect.aspx?referrer=/datapoint/service/resource.aspx?id=" + oFunction.encryptQueryString(intResourceParent.ToString()) + "\" target=\"_blank\">Click here to view this request.</a></p>";
oFunction.SendEmail("Associated Request Updated CVT" + intRequest.ToString() + "-" + intService.ToString() + "-" + intNumber.ToString(), strWMAssoicatedTasksUser, "", "", "Associated Request Updated CVT" + intRequest.ToString() + "-" + intService.ToString() + "-" + intNumber.ToString(), "<p><b>The following associated service request has been updated with following comments...</b></br>" + strComment + "</p>" + strLink + "<p>" + oResourceRequest.GetWorkflowSummary(intResourceWorkflow, intEnvironment, dsnServiceEditor, dsnAsset, dsnIP) + "</p>", true, false);
}
}
//End of Send notification to users of associated tasks
}
Response.Redirect(Request.Path + "?rrid=" + intResourceWorkflow.ToString() + "&div=S&status=true");
}
