public async Task <IActionResult> ConfirmDeletion([Bind("Id,RTicketTitle,RTicketDescription,RTicketPriority,RTicketDate,RUsersName")] ResolvedTicket resolvedTicket)
{
if (ModelState.IsValid)
{
_context.Add(resolvedTicket);
await _context.SaveChangesAsync();
return(RedirectToAction(nameof(Index)));
}
return(View(resolvedTicket));
}
/// <summary>
/// Takes a ticket.
/// Removes the ticket from the Database.
/// Converts the ticket to a resolved ticket.
/// Adds the resolved ticket to the resolved-ticket database.
/// </summary>
/// <param name="ticket"></param>
public void ArchiveTicket(List <Ticket> tickets)
{
tickets.ForEach(ticket =>
{
_context.Tickets.Remove(ticket);
ResolvedTicket archiveTicket = new ResolvedTicket();
archiveTicket.TicketId = ticket.TicketId;
archiveTicket.ItemId = ticket.ItemId;
archiveTicket.AffectedService = ticket.AffectedService;
archiveTicket.Descript = ticket.Descript;
archiveTicket.TimeSubmitted = ticket.TimeSubmitted;
_context.ResolvedTickets.Add(archiveTicket);
_context.SaveChanges();
});
}
