/// <summary>
/// Agents the logout.
/// </summary>
/// <param name="proxyId">The proxy identifier.</param>
/// <returns></returns>
public OutputValues AgentLogout(int proxyId)
{
OutputValues output = OutputValues.GetInstance();
output.Message = string.Empty;
output.MessageCode = string.Empty;
output.ErrorCode = 0;
try
{
RequestAgentLogout requestAgentlogout = RequestAgentLogout.Create();
requestAgentlogout.ProxyClientId = proxyId;
if (Settings.InteractionProtocol != null && Settings.InteractionProtocol.State == ChannelState.Opened)
{
IMessage message = Settings.InteractionProtocol.Request(requestAgentlogout);
if (message != null)
{
switch (message.Id)
{
case EventAck.MessageId:
EventAck eventAgentLogout = (EventAck)message;
logger.Info("-------------AgentLogout----------------");
logger.Info("ProxyClientId :" + proxyId);
logger.Info("Name :" + eventAgentLogout.Name.ToString());
logger.Info("----------------------------------------");
logger.Trace(eventAgentLogout.ToString());
output.MessageCode = "200";
output.Message = "Agent Logout Successful";
break;
case EventError.MessageId:
EventError eventError = (EventError)message;
string LoginErrorCode = Convert.ToString(eventError.ErrorCode);
string LoginErrorDescription = Convert.ToString(eventError.ErrorDescription);
logger.Trace(eventError.ToString());
output.ErrorCode = eventError.ErrorCode;
output.MessageCode = "2002";
output.Message = "AgentLogout() : " + LoginErrorDescription;
break;
}
}
else
{
output.MessageCode = "2001";
output.Message = "Agent Logout UnSuccessful";
}
}
else
{
logger.Warn("AgentLogout() : Interaction Server Protocol is Null..");
}
}
catch (Exception commonException)
{
logger.Error("Error occurred while Agent Logout request " + commonException.ToString());
output.MessageCode = "2001";
output.Message = commonException.Message;
}
return(output);
}
public OpenMediaLogoutAction(IProtocol protocol)
: base(protocol)
{
base.Request = RequestAgentLogout.Create();
base.SuccessFilter = new OrPredicate <IMessage>(
new MessageIdFilter(EventAck.MessageId),
new MessageIdFilter(EventAgentLogout.MessageId));
base.FailureFilter = new MessageIdFilter(EventError.MessageId);
}
public void AgentLogout()
{
try
{
RequestAgentLogout request = RequestAgentLogout.Create();
LogRequest(request.ToString());
protocolManagementService[ISERVER_IDENTIFIER].Send(request);
}
catch (Exception e)
{
LogException(e);
}
}
