public static SuggestedActions GetSuggestedQnAActions(QnAResult qnAResult)
{
var k = new SuggestedActions()
{
Actions = new List <CardAction>()
};
foreach (var r in qnAResult.Answers)
{
k.Actions.Add(new CardAction()
{
Title = r.AnswerAnswer, Type = ActionTypes.PostBack, Value = $"{r.AnswerAnswer}"
});
}
return(k);
}
private async Task CaptureChatInformation(ITurnContext turnContext, CancellationToken cancellationToken)
{
var conversationInformation = await GetConversationInformation(turnContext);
QnAResult[] qnaResults = await _qnAService.QueryQnAServiceAsync(turnContext.Activity.Text, new QnABotState(), QnAMakerEndpoint);
if (qnaResults.Any())
{
QnAResult highestRankedResult = qnaResults.OrderByDescending(x => x.Score).First();
var answer = highestRankedResult.Answer;
QnAPrompts[] prompts = highestRankedResult.Context?.Prompts;
if (prompts == null || prompts.Length < 1)
{
if (highestRankedResult.Score <= _minConfidenceScore)
{
stepInformation.Step = ChatStep.UserFeedback;
conversationInformation.Question = turnContext.Activity.Text;
await _botConversationState.SaveChangesAsync(turnContext, false, cancellationToken);
await turnContext.SendActivityAsync(_userFeedbackCard.Create(), cancellationToken);
}
else
{
conversationInformation.Comments.Add(answer);
await _botConversationState.SaveChangesAsync(turnContext, false, cancellationToken);
await turnContext.SendActivityAsync(answer, cancellationToken : cancellationToken);
}
}
else
{
conversationInformation.Comments.Add(answer);
await _botConversationState.SaveChangesAsync(turnContext, false, cancellationToken);
await turnContext.SendActivityAsync(CardHelper.GetHeroCardWithPrompts(answer, prompts), cancellationToken : cancellationToken);
}
}
}
