/// <summary>
/// 联系客服(菜单)
/// </summary>
/// <param name="recMsg"></param>
/// <returns></returns>
public async Task <string> ContactKf(PubReceiveMsg recMsg)
{
try
{
var timeStamp = ComHelper.ConvertDateTimeInt(DateTime.Now);
if (!IsWorkTime())
{
var msg = "您好！现在非客服上班时间，请您在每天9-22点联系我们的客服美眉！";
return(await wxAutoComResponse.SendWxText(recMsg.FromUserName, recMsg.ToUserName, timeStamp, msg));
}
else
{
PubKfApi.SendTextMsg(recMsg.FromUserName, "正在为你转接在线客服，请稍后.....");
var msg = PubMsgApi.BuildKfTransferMsg(recMsg.FromUserName, recMsg.ToUserName, timeStamp);
logHelper.Debug("ContactKf:msg:" + msg.JsonSerialize());
// 发送客服消息提醒
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
}
catch (Exception ex)
{
logHelper.Error("ContactKf:联系客服失败:" + ex.Message + " " + ex.StackTrace);
}
return(wxAutoComResponse.ResponseOK());;
}
/// <summary>
/// 联系客服
/// </summary>
/// <param name="recMsg"></param>
/// <returns></returns>
public Result <string> ChatWithKf(PubReceiveMsgCData recMsg)
{
try
{
if (IsWorkTime() && IsIn5Min(recMsg.FromUserName) && IsKfMsg(recMsg))
{
PubKfApi.SendTextMsg(recMsg.FromUserName, "正在为你转接在线客服，请稍后.....");
var msg = PubMsgApi.BuildKfTransferMsg(recMsg.FromUserName, recMsg.ToUserName, recMsg.CreateTime);
return(new Result <string> {
IsSucc = true, Data = msg
});
}
}
catch (Exception ex)
{
logHelper.Error("ChatWithKf:联系客服失败：" + ex.Message + " " + ex.StackTrace);
}
return(new Result <string> {
Message = "联系客服失败！"
});
}
/// <summary>
/// 根据不同类型推送消息
/// </summary>
/// <param name="gzhClient"></param>
/// <param name="gzhSever"></param>
/// <param name="autoKeyword"></param>
/// <param name="wxUser"></param>
/// <returns></returns>
public async Task <string> SendMsgByPush(string gzhClient, string gzhSever, WxAutoKeywordShow autoKeyword, WxUserInfo wxUser)
{
logHelper.Debug("SendMsgByPush:autoPushing:" + autoKeyword.JsonSerialize());
var dtNow = DateTime.Now;
var timeStamp = ComHelper.ConvertDateTimeInt(dtNow);
var apType = ComHelper.GetEnumValueByStr <Enum_ApMsgType>(autoKeyword.ContentType);
switch (apType)
{
case Enum_ApMsgType.Text:
{
var msg = autoKeyword.TextContent.Replace("{nickname}", wxUser.NickName);
logHelper.Debug("SendMsgByPush:Msg:" + msg);
return(await wxAutoComResponse.SendWxText(gzhClient, gzhSever, timeStamp, msg));
}
case Enum_ApMsgType.Image:
{
var msg = PubMsgApi.BuildImageMsg(gzhClient, gzhSever, autoKeyword.MediaId, timeStamp);
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
case Enum_ApMsgType.Voice:
{
var msg = PubMsgApi.BuildVoiceMsg(gzhClient, gzhSever, autoKeyword.MediaId, timeStamp);
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
case Enum_ApMsgType.News:
{
var lstArt = await wxAutoConvertHelper.GetResponseWxNews(autoKeyword);
var msg = PubMsgApi.BuildArticleMsg(gzhClient, gzhSever, timeStamp, lstArt);
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
case Enum_ApMsgType.Video:
{
var msg = PubMsgApi.BuildVideoMsg(gzhClient, gzhSever, autoKeyword.MediaId, autoKeyword.VideoTitle, autoKeyword.VideoDescription, timeStamp);
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
case Enum_ApMsgType.BackNews:
{
var lstIds = autoKeyword.ArtIds.StrSplitList().Select(x => Convert.ToInt64(x)).ToList();
if (lstIds.Count > 0)
{
var lstWxArts = await wxAutoConvertHelper.GetResponseBackNews(autoKeyword, lstIds);
var msg = PubMsgApi.BuildArticleMsg(gzhClient, gzhSever, timeStamp, lstWxArts);
return(await wxAutoComResponse.AutoMsgResponse(msg));
}
}
break;
case Enum_ApMsgType.RedBag:
{
return(await wxAutoConvertHelper.SendResponseRedPack(gzhClient, gzhSever, autoKeyword, dtNow, timeStamp));
}
default:
break;
}
return(wxAutoComResponse.ResponseOK());
}
/// <summary>
/// 发送微信应答
/// </summary>
/// <param name="gzhClient"></param>
/// <param name="gzhSever"></param>
/// <param name="timeStamp"></param>
/// <param name="text"></param>
/// <returns></returns>
public async Task <string> SendWxText(string gzhClient, string gzhSever, int timeStamp, string text)
{
var msg = PubMsgApi.BuildTextMsg(gzhClient, gzhSever, timeStamp, text);
return(await AutoMsgResponse(msg));
}