/// <summary>
/// 客服接收消息
/// </summary>
public string CusSvrReceiveMsg(string cusSvrNum)
{
if (whichMode == 0)
{
BLL.OnlineCusSvrLB.CusSvr bll = new OnlineCusSvrLB.CusSvr();
return(bll.ReceiveMsg(cusSvrNum));
}
else
{
BLL.OnlineCusSvrCM.CusSvr bll = new OnlineCusSvrCM.CusSvr();
return(bll.ReceiveMsg(cusSvrNum));
}
}
///<summary>客服初始化
///1、设置客服状态表的用户服务数为0
///2、设置客服状态表的通信level为0
/// </summary>
public void InitCusSvr(string cusSvrNum)
{
if (whichMode == 0)
{
BLL.OnlineCusSvrLB.CusSvr bll = new OnlineCusSvrLB.CusSvr();
bll.InitCusSvr(cusSvrNum);
}
else
{
BLL.OnlineCusSvrCM.CusSvr bll = new OnlineCusSvrCM.CusSvr();
bll.InitCusSvr(cusSvrNum);
}
}
/// <summary>
/// 客服发送消息
/// </summary>
public void CusSvrSendMsg(string cusSvrNum, string userNum, string msg)
{
if (whichMode == 0)
{
BLL.OnlineCusSvrLB.CusSvr bll = new OnlineCusSvrLB.CusSvr();
bll.SendMsg(cusSvrNum, userNum, msg);
}
else
{
BLL.OnlineCusSvrCM.CusSvr bll = new OnlineCusSvrCM.CusSvr();
bll.SendMsg(cusSvrNum, userNum, msg);
}
}
