private void GetStandardRemarks(NewCaseVM newCaseVM) { List <StandardRemarkVM> standardRemarksVM = new List <StandardRemarkVM>(); var standardRemark = callIncident.GetStandardRemarks(); if (newCaseVM.IsEditMode) { standardRemark.ForEach(x => standardRemarksVM.Add(new StandardRemarkVM { RemarkId = x.RemarkId.ToString(), RemarkName = x.RemarkName, IsDestinationRequired = x.IsDestinationRequired })); } else { standardRemark.ForEach(x => standardRemarksVM.Add(new StandardRemarkVM { RemarkId = x.RemarkId.ToString() + "-" + x.IsDestinationRequired, RemarkName = x.RemarkName, IsDestinationRequired = x.IsDestinationRequired })); } newCaseVM.StandardRemarks = new SelectList(standardRemarksVM, "RemarkId", "RemarkName"); }
public ActionResult EditCaseIncident(string callId) { NewCaseVM editingCase = new NewCaseVM(); editingCase.IsEditMode = true; var agentId = "Pranay"; GetCallTypes(editingCase); GetChiefComplaints(editingCase); GetStandardRemarks(editingCase); var caseDetails = callIncident.GetCaseDetails(callId, agentId); editingCase.CallId = Convert.ToInt64(caseDetails.CallId); editingCase.CallTime = caseDetails.CallTime.ToString(); editingCase.VehicleNumber = caseDetails.VehicleDetails.VehicleNumber; editingCase.SelectedCallType = caseDetails.CallType; editingCase.SelectedRemark = caseDetails.StandardRemark; editingCase.CaseDetails = caseDetails; editingCase.VehicleId = caseDetails.VehicleDetails.VehicleId; editingCase.VehicleLocation = caseDetails.VehicleDetails.State; editingCase.VehicleNumber = caseDetails.VehicleDetails.VehicleNumber; editingCase.ValidationValues = new Validation { BaseReachOdoInstituteDepartureDiff = 100, InstituteDepartureTimeInstituteReachDiff = 120, InstituteReachOdoSceneReachOdoDiff = 100, InstituteReachTimeSceneDepartureDiff = 120, SceneDepartureTimeSceneReachDiff = 120, SceneReachOdoStartOdoDiff = 100, StartTimeSceneReachDiff = 120 }; return(View("CreateNewCase", editingCase)); }
//public ActionResult NewCase() //{ // unitOfWork = (GenericUnitOfWork)Session["UNITOFWORK"]; // GenericRepository<Priority> priority_caseRepository = unitOfWork.GetRepoInstance<Priority>(); // //GenericRepository<Status> status_caseRepository = unitOfWork.GetRepoInstance<Status>(); // GenericRepository<Category> category_caseRepository = unitOfWork.GetRepoInstance<Category>(); // List<Priority> priorities = priority_caseRepository.GetAll().ToList(); // List<Category> categories = category_caseRepository.GetAll().ToList(); // ViewBag.Priorities = priorities; // ViewBag.Categories = categories; // NewCaseVM newcasevm = new NewCaseVM(); // newcasevm.Case = new Case(); // newcasevm.CaseID = newcasevm.Case.CaseID; // return View(newcasevm); //} //Submit New Case public ActionResult SendCase(NewCaseVM newCase) { long userId; if (Session["USER"] != null) { userId = ((User)Session["USER"]).UserID; } else { userId = 1; } unitOfWork = (GenericUnitOfWork)Session["UNITOFWORK"]; GenericRepository <Case> caserepo = unitOfWork.GetRepoInstance <Case>(); GenericRepository <DAL.File> filerepo = unitOfWork.GetRepoInstance <DAL.File>(); Case startupCase = new Case(); startupCase = newCase.Case; startupCase.SubmissionDate = DateTime.Now; startupCase.StatusID = 4; startupCase.StartupID = userId; caserepo.Add(startupCase); //try //{ if (newCase.File != null) { Guid g = Guid.NewGuid(); string GuidString = Convert.ToBase64String(g.ToByteArray()); GuidString = GuidString.Replace("=", ""); GuidString = GuidString.Replace("+", ""); string _FileName = Path.GetFileName(newCase.File.FileName); string _UniqueFileName = GuidString + "+" + _FileName; //string _path = Path.Combine(Server.MapPath("~/UploadedFiles"), _UniqueFileName); byte[] uploadedFile = new byte[newCase.File.InputStream.Length]; //var x = newCase.File.InputStream.Read(uploadedFile, 0, uploadedFile.Length); DAL.File NewFile = new DAL.File(); NewFile.FileName = _FileName; NewFile.SavedFileName = _UniqueFileName; NewFile.CaseID = startupCase.CaseID; NewFile.Content = uploadedFile; NewFile.FileType = newCase.File.ContentType; filerepo.Add(NewFile); } //} //catch //{ // ViewBag.Message = "File upload failed!!"; // return View("NewCase", newCase); //} unitOfWork.SaveChanges(); return(RedirectToAction("Dashboard")); }
private void GetCallTypes(NewCaseVM newCaseVM) { List <CallTypeVM> callTypesVM = new List <CallTypeVM>(); var callTypes = callIncident.GetCallTypes(); callTypes.ForEach(x => callTypesVM.Add(new CallTypeVM { CallTypeId = x.CallTypeId, CallTypeName = x.CallTypeName })); newCaseVM.CallTypes = new SelectList(callTypesVM, "CallTypeId", "CallTypeName"); }
private void GetChiefComplaints(NewCaseVM newCaseVM) { List <ChiefComplaintVM> chiefComplaintsVM = new List <ChiefComplaintVM>(); var callTypes = callIncident.GetChiefComplaints(); callTypes.ForEach(x => chiefComplaintsVM.Add(new ChiefComplaintVM { ChiefComplaintId = x.ChiefComplaintId, ChiefComplaint = x.Complaint })); newCaseVM.ChiefComplaintTypes = new SelectList(chiefComplaintsVM, "ChiefComplaintId", "ChiefComplaint"); }
public ActionResult CreateNewCase(int vehicleId, string vehicleNumber) { Login log = new Login(); NewCaseVM newCaseVM = new NewCaseVM(); var newCase = callIncident.GetCallSequenceId("Pranay"); if (vehicleNumber == null) { vehicleNumber = "AP10TM7172-Telangana"; } newCaseVM.CallId = newCase.CallId; newCaseVM.CallTime = newCase.CallStartTime != null?newCase.CallStartTime.ToString() : DateTime.Now.ToString(); newCaseVM.VehicleId = vehicleId; newCaseVM.VehicleNumber = vehicleNumber.Split('-')[0]; newCaseVM.VehicleLocation = vehicleNumber.Split('-')[1]; newCaseVM.IsEditMode = false; newCaseVM.CaseDetails = new CaseDetails(); newCaseVM.ValidationValues = new Validation { BaseReachOdoInstituteDepartureDiff = 100, InstituteDepartureTimeInstituteReachDiff = 120, InstituteReachOdoSceneReachOdoDiff = 100, InstituteReachTimeSceneDepartureDiff = 120, SceneDepartureTimeSceneReachDiff = 120, SceneReachOdoStartOdoDiff = 100, StartTimeSceneReachDiff = 120 }; GetCallTypes(newCaseVM); GetChiefComplaints(newCaseVM); GetStandardRemarks(newCaseVM); return(View("CreateNewCase", newCaseVM)); }
// GET: Portal/Case public ActionResult Dashboard() { long userId; if (Session["USER"] != null) { userId = ((User)Session["USER"]).UserID; } else { userId = 1; } //////////////////////////////Register Notification var currentTime = DateTime.Now; Session["LastUpdated"] = currentTime; NotificationComponent.SharedInstance.RegisterUser_Notification(currentTime, userId); ///////////////////////////////// int solvedCnt = 0, solvingCnt = 0, EscCnt = 0; unitOfWork = (GenericUnitOfWork)Session["UNITOFWORK"]; GenericRepository <Case> caseRepository = unitOfWork.GetRepoInstance <Case>(); Dashboard model = new Dashboard() { Closed = new List <Case>(), Current = new List <Case>(), Escalated = new List <Case>() }; GenericRepository <Priority> priority_caseRepository = unitOfWork.GetRepoInstance <Priority>(); //GenericRepository<Status> status_caseRepository = unitOfWork.GetRepoInstance<Status>(); GenericRepository <Category> category_caseRepository = unitOfWork.GetRepoInstance <Category>(); List <Priority> priorities = priority_caseRepository.GetAll().ToList(); List <Category> categories = category_caseRepository.GetAll().ToList(); ViewBag.Priorities = priorities; ViewBag.Categories = categories; NewCaseVM newcasevm = new NewCaseVM(); newcasevm.Case = new Case(); newcasevm.CaseID = newcasevm.Case.CaseID; model.newCaseVM = newcasevm; var result = caseRepository.GetBy(c => c.StartupID == userId).OrderBy(c => c.CategoryID); if (result.Count() != 0) { foreach (Case c in result) { if (c.StatusID == 1) { if (solvedCnt < 2) { model.Closed.Add(c); solvedCnt++; } } else if (c.StatusID == 2 || c.StatusID == 4) { if (solvingCnt < 2) { model.Current.Add(c); solvingCnt++; } } else { if (EscCnt < 2) { model.Escalated.Add(c); EscCnt++; } } } } GenericRepository <User> userRepo = unitOfWork.GetRepoInstance <User>(); GenericRepository <Startup> startRepoo = unitOfWork.GetRepoInstance <Startup>(); User test = Session["USER"] as User; User user = userRepo.GetBy(u => u.UserID == test.UserID).FirstOrDefault(); Startup start = startRepoo.GetBy(s => s.CompanyID == test.UserID).FirstOrDefault(); RegisterModel prof = new RegisterModel(); prof.UserID = user.UserID; prof.CompanyID = start.CompanyID; prof.FirstName = user.FirstName; prof.LastName = user.LastName; prof.Mobile = user.Mobile; prof.CompanyName = start.CompanyName; prof.CompanyNumber = start.CompanyNumber; //RegisterModel prof = new RegisterModel() //{ // UserID = user.UserID, // CompanyID = start.CompanyID, // FirstName = user.FirstName, // LastName = user.LastName, // //Email = user.Email, // Mobile = user.Mobile, // CompanyName = start.CompanyName, // CompanyNumber = start.CompanyNumber //}; ViewBag.Profile = prof; return(View(model)); }
// Return List of Escalated Cases public ActionResult GetEscalatedList() { long userId; if (Session["USER"] != null) { userId = ((User)Session["USER"]).UserID; } else { userId = 1; } unitOfWork = (GenericUnitOfWork)Session["UNITOFWORK"]; GenericRepository <User> userRepository = unitOfWork.GetRepoInstance <User>(); GenericRepository <Case> caseRepository = unitOfWork.GetRepoInstance <Case>(); var result = caseRepository.GetBy(c => c.StartupID == userId).OrderBy(c => c.CategoryID); List <Case> EscalatedList = new List <Case>(); if (result.Count() != 0) { foreach (Case c in result) { if (c.StatusID == 3) { EscalatedList.Add(c); } } } /////////////////////////////////////////////////////////////////// GenericRepository <Priority> priority_caseRepository = unitOfWork.GetRepoInstance <Priority>(); //GenericRepository<Status> status_caseRepository = unitOfWork.GetRepoInstance<Status>(); GenericRepository <Category> category_caseRepository = unitOfWork.GetRepoInstance <Category>(); List <Priority> priorities = priority_caseRepository.GetAll().ToList(); List <Category> categories = category_caseRepository.GetAll().ToList(); ViewBag.Priorities = priorities; ViewBag.Categories = categories; Dashboard model = new Dashboard() { Escalated = EscalatedList }; NewCaseVM newcasevm = new NewCaseVM(); newcasevm.Case = new Case(); newcasevm.CaseID = newcasevm.Case.CaseID; model.newCaseVM = newcasevm; GenericRepository <User> userRepo = unitOfWork.GetRepoInstance <User>(); GenericRepository <Startup> startRepoo = unitOfWork.GetRepoInstance <Startup>(); User test = Session["USER"] as User; User user = userRepo.GetBy(u => u.UserID == test.UserID).FirstOrDefault(); Startup start = startRepoo.GetBy(s => s.CompanyID == test.UserID).FirstOrDefault(); RegisterModel prof = new RegisterModel(); prof.UserID = user.UserID; prof.CompanyID = start.CompanyID; prof.FirstName = user.FirstName; prof.LastName = user.LastName; prof.Mobile = user.Mobile; prof.CompanyName = start.CompanyName; prof.CompanyNumber = start.CompanyNumber; ViewBag.Profile = prof; ////////////////////////////////////////// ViewBag.TableName = "Escalated Cases"; return(View("EscalatedCasesList", model)); }