public IHttpActionResult GetClientTickets(string clientId, int?page, int?count)
{
try
{
using (MaxMasterDbEntities db = new MaxMasterDbEntities())
{
var clientTickets = db.GetClientTickets(clientId, page, count).OrderByDescending(x => x.CreatedDate).ToList();
int PriorityHigh = 0;
int PriorityMedium = 0;
int PriorityLow = 0;
List <ClientServiceModel> clientTicketsList = new List <ClientServiceModel>();
if (clientTickets.Count > 0)
{
for (int i = 0; i < clientTickets.Count; i++)
{
ClientServiceModel ticket = new ClientServiceModel();
ticket.TicketId = clientTickets[i].TaskId;
ticket.Priority = clientTickets[i].Priority;
ticket.Subject = clientTickets[i].subject;
ticket.Status = clientTickets[i].Status;
ticket.CreatedDate = clientTickets[i].CreatedDate;
var Ticket = ticket.TicketId;
var LastUpdateOfTicket = db.ActivitiesLogs.Where(x => x.TaskId == Ticket).OrderByDescending(x => x.TaskDate).FirstOrDefault();
ticket.LastUpdated = LastUpdateOfTicket.TaskDate;
ticket.TaskOwner = clientTickets[i].TaskOwner;
if (clientTickets[i].Priority == 0)
{
PriorityHigh++;
}
else if (clientTickets[i].Priority == 1)
{
PriorityMedium++;
}
else
{
PriorityLow++;
}
ticket.TotalTickets = clientTickets.FirstOrDefault().TotalCount;
clientTicketsList.Add(ticket);
}
}
int TotalCount = PriorityHigh + PriorityMedium + PriorityLow;
return(Content(HttpStatusCode.OK, new { clientTicketsList, PriorityHigh, PriorityMedium, PriorityLow, TotalCount }));
}
}
catch (Exception ex)
{
new Error().logAPIError(System.Reflection.MethodBase.GetCurrentMethod().Name, ex.ToString(), ex.StackTrace);
return(Content(HttpStatusCode.InternalServerError, "An error occured, please try again later"));
}
}
