private async Task <DialogTurnResult> MessagePromptStepAsync(
WaterfallStepContext stepContext,
CancellationToken cancellationToken)
{
PromptOptions messagePrompt = new PromptOptions();
if (!stepContext.Values.TryGetValue(HandoffState, out HandoffContextState contextState))
{
// Attempt to continue on from a previous context
if (stepContext.Options is HandoffContextState passthoughContextState)
{
stepContext.Values.Add(HandoffState, passthoughContextState);
}
else
{
// Build our conversation callback
ConversationReference conversationReference = stepContext.Context.Activity.GetConversationReference();
string proxyId = await _conversationProxy.RegisterConversationAsync(conversationReference, cancellationToken);
// Net new connection, connect to the handoff agent
string sessionId = await _matchmaker.NewSessionAsync(proxyId);
HandoffContextState newContextState = new HandoffContextState
{
MatchmakerSessionId = sessionId,
ProxyId = proxyId
};
stepContext.Values.Add(HandoffState, newContextState);
// Add message to the background info
// TODO: Refactor
IStatePropertyAccessor <List <string> > conversationStateAccessors = _conversationState.CreateProperty <List <string> >(MessageHistoryStateKey);
List <string> conversationData = await conversationStateAccessors.GetAsync(stepContext.Context, () => new List <string>());
if (conversationData != null && conversationData.Count > 0)
{
await _matchmaker.AddSessionBackgroundAsync(sessionId, conversationData);
// Clear the current history once it has been passed to the matchmaker
await conversationStateAccessors.DeleteAsync(stepContext.Context);
}
_log.LogInformation("Set up new handoff session");
// Let the user know
messagePrompt.Prompt = MessageFactory.Text("You are being connected to a support agent, please wait...");
}
}
return(await stepContext.PromptAsync(nameof(TextPrompt), messagePrompt));
}
private async Task <DialogTurnResult> MessagePromptStepAsync(
WaterfallStepContext stepContext,
CancellationToken cancellationToken)
{
PromptOptions messagePrompt = new PromptOptions();
if (!stepContext.Values.TryGetValue(HandoffState, out HandoffContextState contextState) ||
contextState == null)
{
// Attempt to continue on from a previous context
if (stepContext.Options is HandoffContextState passthoughContextState)
{
stepContext.Values.Add(HandoffState, passthoughContextState);
}
else
{
// Build our conversation callback
ConversationReference conversationReference = stepContext.Context.Activity.GetConversationReference();
string proxyId = await _conversationProxy.RegisterConversationAsync(conversationReference, cancellationToken);
// Net new connection, connect to the handoff agent
string sessionId = await _matchmaker.NewSessionAsync(proxyId);
HandoffContextState newContextState = new HandoffContextState
{
MatchmakerSessionId = sessionId,
ProxyId = proxyId
};
stepContext.Values.Add(HandoffState, newContextState);
_log.LogInformation("New handoff session created");
// Let the user know
messagePrompt.Prompt = MessageFactory.Text("You have been put in the queue to be connected with a user, please wait...");
}
}
return(await stepContext.PromptAsync(nameof(TextPrompt), messagePrompt));
}