public async Task GetApprovalOperations(ITurnContext <IMessageActivity> turnContext, PwdResetConversationStates conversationState, UserPasswordInfo userState, CancellationToken cancellationToken)
{
var approveText = turnContext.Activity.Text.Trim().ToLower();
//TODO: LUIS e input texti gönder....
var luisResult = await _luisRecognizer.RecognizeAsync(turnContext, cancellationToken);
// onaylıyorum, tamam gibi intentler luise eklenebilir.
if (luisResult.Intents.OrderBy(i => i.Value.Score).FirstOrDefault().Key == "Utilities_Confirm")
{
await turnContext.SendActivityAsync($"Sayın {userState.UserName}, {userState.Application} uygulaması için şifre reset talebiniz alınmıştır.");
conversationState.CurrentState = PdwResetStates.Completed;
Operations.ExcelCreator.Create(userState);
}
else if (luisResult.Intents.OrderBy(i => i.Value.Score).FirstOrDefault().Key == "Utilities_Cancel")
{
await turnContext.SendActivityAsync($"{userState.UserName} talebiniz iptal edilmiştir.");
conversationState.CurrentState = PdwResetStates.Completed;
}
else
{
await turnContext.SendActivityAsync($"Sizi anlayamadım");
}
}
private async Task <DialogTurnResult> LuisStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
try
{
if (!_luisRecognizer.IsConfigured)
{
var msg = $"LUIS is not configured";
await stepContext.Context.SendActivityAsync(MessageFactory.Text(msg), cancellationToken);
// LUIS is not configured
// WaterfallStep always finishes with the end of the Waterfall or with another dialog, here it is the end.
return(await stepContext.EndDialogAsync(cancellationToken : cancellationToken));
}
// Call LUIS and get the intent. (Note the TurnContext has the response to the prompt.)
var luisResult = await _luisRecognizer.RecognizeAsync(stepContext.Context, cancellationToken);
var intent = luisResult.GetTopScoringIntent().intent;
switch (intent)
{
case "Greeting":
await stepContext.Context.SendActivityAsync(MessageFactory.Text("Top scoring intent: " + intent), cancellationToken);
// WaterfallStep always finishes with the end of the Waterfall or with another dialog
// Here pushing a new dialog (MyFirstDialog) into the dialog stack
// Run the APICDialog giving it whatever details we have, it will fill out the remainder.
return(await stepContext.BeginDialogAsync(nameof(MyFirstDialog), cancellationToken));
case "Acknowledge":
await stepContext.Context.SendActivityAsync(MessageFactory.Text("Top scoring intent: " + intent), cancellationToken);
// WaterfallStep always finishes with the end of the Waterfall or with another dialog, here it is the end.
return(await stepContext.EndDialogAsync(cancellationToken : cancellationToken));
case "None":
await stepContext.Context.SendActivityAsync(MessageFactory.Text("Top scoring intent: " + intent), cancellationToken);
// WaterfallStep always finishes with the end of the Waterfall or with another dialog, here it is the end.
return(await stepContext.EndDialogAsync(cancellationToken : cancellationToken));
default:
break;
}
await stepContext.Context.SendActivityAsync(MessageFactory.Text(intent), cancellationToken);
// WaterfallStep always finishes with the end of the Waterfall or with another dialog, here it is the end.
return(await stepContext.EndDialogAsync(cancellationToken : cancellationToken));
}
catch (Exception ex)
{
Console.WriteLine(ex.Message);
// LUIS is not responding correctly
// WaterfallStep always finishes with the end of the Waterfall or with another dialog, here it is the end.
return(await stepContext.EndDialogAsync(cancellationToken : cancellationToken));
}
}
private async Task <DialogTurnResult> SaveInitialIntent(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var options = new QnAMakerOptions {
Top = 1
};
var response = await _qnAMakerRecognizer.GetAnswersAsync(stepContext.Context, options);
if (response != null && response.Length > 0)
{
var suggestedReply = MessageFactory.Text(response[0].Answer);
suggestedReply.SuggestedActions = new SuggestedActions();
suggestedReply.SuggestedActions.Actions = new List <CardAction>();
for (int i = 0; i < response[0].Context.Prompts.Length; i++)
{
var promptText = response[0].Context.Prompts[i].DisplayText;
suggestedReply.SuggestedActions.Actions.Add(new CardAction()
{
Title = promptText, Type = ActionTypes.ImBack, Value = promptText
});
}
stepContext.ActiveDialog.State["stepIndex"] = (int)stepContext.ActiveDialog.State["stepIndex"] - 1;
await stepContext.Context.SendActivityAsync(suggestedReply, cancellationToken);
return(await InitialStep(stepContext, cancellationToken));
}
else
{
var luisResult = await _luisRecognizer.RecognizeAsync(stepContext.Context, cancellationToken);
if (luisResult.Intents.ContainsKey("LogTicketIntent"))
{
return(await stepContext.BeginDialogAsync(nameof(CreateTicketDialog), stepContext.Options, cancellationToken));
}
if (luisResult.Intents.ContainsKey("EnquireTicket"))
{
return(await stepContext.BeginDialogAsync(nameof(EnquireTicketDialog), stepContext.Options, cancellationToken));
}
}
GreetTheCustomer = RepeatMessage;
stepContext.ActiveDialog.State["stepIndex"] = (int)stepContext.ActiveDialog.State["stepIndex"] - 1;
return(await InitialStep(stepContext, cancellationToken));
}