/// <summary>
///
/// </summary>
/// <param name="portalID"></param>
/// <param name="visitorGUID"></param>
/// <returns></returns>
public object JoinVisitor(int portalID, string visitorGUID)
{
Groups.Add(Context.ConnectionId, portalID + "-" + visitorGUID);
var moduleID = int.Parse(PortalController.GetPortalSetting("MyDnnLiveChatModuleID", portalID, "-1"));
Requires.NotNegative("moduleID", moduleID);
var Settings = new ModuleController().GetModule(moduleID).ModuleSettings;
var currentLiveChat = LiveChatManager.Instance.GetCurrentLiveChatByVisitor(portalID, visitorGUID);
LiveChatViewModel livechat = null;
if (currentLiveChat != null)
{
if (currentLiveChat.LastMessageDate != null && (DateTime.Now - currentLiveChat.LastMessageDate).TotalHours < 10) // in ghesmat baraye in ast ke agar az akharin post visitor bish az 10 saat gozashte bashad live chat ra neshan nadahad
{
livechat = GetLiveChatViewModel(currentLiveChat);
}
else
{
LiveChatManager.Instance.CloseLiveChat(currentLiveChat.LiveChatID, false);
}
}
return(livechat);
}
/// <summary>
///
/// </summary>
/// <param name="objLiveChatInfo"></param>
/// <returns></returns>
private LiveChatViewModel GetLiveChatViewModel(LiveChatInfo objLiveChatInfo)
{
var livechat = new LiveChatViewModel();
livechat.LiveChatID = objLiveChatInfo.LiveChatID;
livechat.PortalID = objLiveChatInfo.PortalID;
var moduleID = int.Parse(PortalController.GetPortalSetting("MyDnnLiveChatModuleID", objLiveChatInfo.PortalID, "-1"));
var Settings = new ModuleController().GetModule(moduleID).ModuleSettings;
//Visitor
livechat.Visitor = new LiveChatVisitorViewModel()
{
UserID = objLiveChatInfo.VisitorUserID,
VisitorGUID = objLiveChatInfo.VisitorGUID,
DisplayName = objLiveChatInfo.VisitorName,
Email = objLiveChatInfo.VisitorEmail,
IP = objLiveChatInfo.VisitorIP,
UserAgent = objLiveChatInfo.VisitorUserAgent,
Avatar = (Settings["VisitorDefaultAvatar"] != null ? Settings["VisitorDefaultAvatar"].ToString() : string.Empty)
};
var visitor = VisitorsOnlineApi.Instance.GetVisitorByGUID(objLiveChatInfo.PortalID, objLiveChatInfo.VisitorGUID);
if (visitor != null)
{
if (visitor.UserID > 0)
{
livechat.Visitor.Avatar = DotNetNuke.Common.Globals.ResolveUrl("~/dnnimagehandler.ashx?mode=profilepic&userid=" + visitor.UserID);
}
livechat.Visitor.LastURL = visitor.LastURL;
livechat.Visitor.ReferrerURL = visitor.ReferrerURL;
livechat.Visitor.PastVisits = visitor.TotalConnections;
livechat.Visitor.OnlineDate = visitor.OnlineDate;
}
//Departments
livechat.Departments = LiveChatDepartmentManager.Instance.GetLiveChatDepartmentsViewModel(objLiveChatInfo.PortalID, objLiveChatInfo.LiveChatID);
//Agents
livechat.Agents = LiveChatAgentManager.Instance.GetLiveChatAgentsViewModel(objLiveChatInfo.PortalID, objLiveChatInfo.LiveChatID);
livechat.AgentDefaultAvatar = (Settings["AgentDefaultAvatar"] != null ? Settings["AgentDefaultAvatar"].ToString() : string.Empty);
//Messages
var messages = LiveChatMessageManager.Instance.GetMessages(objLiveChatInfo.LiveChatID);
livechat.Messages = messages;
livechat.Rate = objLiveChatInfo.Rate;
livechat.IsClosed = objLiveChatInfo.IsClosed;
return(livechat);
}
public ActionResult LiveChat()
{
/*NOTE: This requires the user to be logged in.... */
// chats the last 20 chats for today
var data = new LiveChatViewModel();
if (UserSession.Person != null)
{
data.EncryptedPersonID = Crypto.EncryptID(UserSession.Person.ID);
data.IsLoggedIn = true;
}
else
{
data.IsLoggedIn = false;
}
var sql = new Sql("select top 20 p.FirstName + ", " ".SqlizeText(), "+ p.lastname as FullName, lc.Post, Convert(varchar, lc.DateAdded,103) as Date, convert(varchar, lc.DateAdded, 108) as Time from LiveChat lc inner join Person p on p.PersonID = lc.PersonID Order by lc.DateAdded desc");
var chatList = sql.LoadPooList <LatestChatList>();
data.ChatList = chatList;
data.ChatRefresh = 2000; //(data.ChatList.Count > 0)?2000:30000;
data.LastUpdate = Fmt.DateTime(DateTime.Now, Fmt.DateTimePrecision.Millisecond);
return(View(data));
}
public LiveChatView(INavigation _navigation, UserModel _userLogged, UserModel _selectedIt)
{
InitializeComponent();
BindingContext = new LiveChatViewModel(_navigation, _userLogged, _selectedIt);
}
/// <summary>
///
/// </summary>
/// <param name="livechat"></param>
/// <returns></returns>
public int StartLiveChatByVisitor(LiveChatViewModel livechat)
{
if (LiveChatManager.Instance.hasVisitorOpenedLiveChat(livechat.PortalID, livechat.Visitor.VisitorGUID))
{
return(0);
}
var visitor = VisitorsOnlineApi.Instance.GetVisitorByGUID(livechat.PortalID, livechat.Visitor.VisitorGUID);
var objLiveChatInfo = new LiveChatInfo()
{
PortalID = livechat.PortalID,
VisitorGUID = livechat.Visitor.VisitorGUID,
VisitorName = livechat.Visitor.DisplayName,
VisitorEmail = livechat.Visitor.Email,
VisitorUserID = visitor.UserID,
VisitorIP = visitor.IP,
VisitorUserAgent = visitor.UserAgent,
VisitorMessage = livechat.Message,
CreateDate = DateTime.Now,
CloseDate = DateTime.MaxValue,
IsClosed = false,
};
int livechatID = LiveChatManager.Instance.AddLiveChat(objLiveChatInfo);
LiveChatDepartmentManager.Instance.AddLiveChatDepartment(new LiveChatDepartmentInfo()
{
LiveChatID = livechatID,
DepartmentID = livechat.Departments.First().DepartmentID,
CreateDate = DateTime.Now
});
//create messages
var objLiveChatMessageInfo = new LiveChatMessageInfo()
{
LiveChatID = livechatID,
SentBy = MessageSentBy.System,
CreateDate = DateTime.Now,
MessageType = MessageType.Text,
Message = "Chat started",
};
LiveChatMessageManager.Instance.AddMessage(objLiveChatMessageInfo);
if (!string.IsNullOrEmpty(livechat.Message))
{
objLiveChatMessageInfo = new LiveChatMessageInfo()
{
LiveChatID = livechatID,
SentBy = MessageSentBy.Visitor,
CreateDate = DateTime.Now,
MessageType = MessageType.Text,
Message = livechat.Message
};
LiveChatMessageManager.Instance.AddMessage(objLiveChatMessageInfo);
}
livechat = GetLiveChatViewModel(objLiveChatInfo);
//ersale live chat kamel shode be khode visitor(darkhast konande chat)
Clients.Group(livechat.PortalID + "-" + visitor.VisitorGUID).startLiveChat(livechat);
//send live chat request to agents
var department = livechat.Departments.First();
Clients.Group(DepartmentAgentsGroupName + department.DepartmentID).incomingLiveChat(livechatID, visitor.VisitorGUID, livechat.Message, "add");
var context = GlobalHost.ConnectionManager.GetHubContext <VisitorsOnlineHub>();
context.Clients.Group("MyDnnLiveChatAgents-" + department.DepartmentID).invokeScript(string.Format("mydnnLiveChatRequests({0},'add');", livechatID));
//update visitor info in visitor list
visitor.DisplayName = livechat.Visitor.DisplayName;
visitor.Email = livechat.Visitor.Email;
//eslah shavad
///VisitorsOnlineApi.Instance.UpdateVisitorOnline(livechat.PortalID, visitor.VisitorGUID, visitor.UserName, visitor.DisplayName, visitor.Email, visitor.LastURL, Context.ConnectionId, true);
//var context = GlobalHost.ConnectionManager.GetHubContext<VisitorsOnlineHub>();
///context.Clients.Group("MyDnnVisitorsOnline").updateVisitorInfo(visitor);
return(livechatID);
}
