public JsonResult SendChatHistoryToEmail(string toEmail, int chatId)
{
LiveChatLog chatLog = _liveChatService.GetChatLog(chatId);
string subject = string.Format(EngineContext.Current.Resolve <ILocalizationService>().GetResource("Plugins.Widgets.LiveChat.Email.SupportChatHistoryFor"), chatLog.Name);
string body = _liveChatService.GetMessages(chatLog.Messages);
return(SendToEmail(toEmail, subject, body));
}
public bool SaveChat(string id, ChatClient client)
{
bool isSaved = false;
try
{
XmlSerializerNamespaces ns = new XmlSerializerNamespaces();
ns.Add(string.Empty, string.Empty);
XmlSerializer serializer = new XmlSerializer(client.ChatMessages.GetType());
string chatMessagesSerialized = "";
using (StringWriter textWriter = new StringWriter())
{
serializer.Serialize(textWriter, client.ChatMessages, ns);
chatMessagesSerialized = textWriter.ToString();
}
LiveChatLog chatLog = new LiveChatLog()
{
SessionId = id,
Name = client.Name,
Messages = chatMessagesSerialized,
Email = client.Email,
ClientIp = client.Ip,
Url = client.Url,
OperatingSystem = client.OperatingSystem,
Browser = client.Browser,
ConnectedAt = client.ConnectedAt,
};
InsertChatLog(chatLog);
isSaved = true;
}
catch (Exception ex)
{
isSaved = false;
//throw ex;
}
return(isSaved);
}
