/// <summary>
/// Lista las Conversaciones asociadas a una Solicitud en SOS IT de Celistics
/// </summary>
/// <param name="request">Objeto que contiene todos los datos de autenticacion del usuario e información de la Solicitud a consultar</param>
/// <returns>Respuesta de la lista de conversaciones de una solicitud/returns>
public ListConversationsResponse ListConversations(ListConversationsRequest request)
{
string methodName = string.Format("{0}", System.Reflection.MethodBase.GetCurrentMethod().Name);
this.LogRequest(request);
ListConversationsResponse response = new ListConversationsResponse();
string sessionId = this.GetSessionId(request, response, out this.errorMessage);
if (this.errorMessage != ErrorMessagesMnemonics.None)
{
return(response);
}
if (!request.IsValidRequest())
{
this.SetResponseErrorCode(response, ErrorMessagesMnemonics.InvalidRequiredFields);
return(response);
}
ListConversationsOperation OperationRequest = new ListConversationsOperation();
//Llamado REST al API SOS IT
response = (ListConversationsResponse)OperationRequest.CallOperation(this.urlApi, this.technicianKey, this.TimeOutSOSIT, Request.EnumOperation.GET_ALL_CONVERSATIONS, request.Workorderid, -1, -1, null, null);
return(response);
}
/// <summary>Snippet for ListConversationsAsync</summary>
public async Task ListConversationsRequestObjectAsync()
{
// Snippet: ListConversationsAsync(ListConversationsRequest, CallSettings)
// Create client
ConversationsClient conversationsClient = await ConversationsClient.CreateAsync();
// Initialize request argument(s)
ListConversationsRequest request = new ListConversationsRequest
{
ParentAsProjectName = ProjectName.FromProject("[PROJECT]"),
Filter = "",
};
// Make the request
PagedAsyncEnumerable <ListConversationsResponse, Conversation> response = conversationsClient.ListConversationsAsync(request);
// Iterate over all response items, lazily performing RPCs as required
await response.ForEachAsync((Conversation item) =>
{
// Do something with each item
Console.WriteLine(item);
});
// Or iterate over pages (of server-defined size), performing one RPC per page
await response.AsRawResponses().ForEachAsync((ListConversationsResponse page) =>
{
// Do something with each page of items
Console.WriteLine("A page of results:");
foreach (Conversation item in page)
{
// Do something with each item
Console.WriteLine(item);
}
});
// Or retrieve a single page of known size (unless it's the final page), performing as many RPCs as required
int pageSize = 10;
Page <Conversation> singlePage = await response.ReadPageAsync(pageSize);
// Do something with the page of items
Console.WriteLine($"A page of {pageSize} results (unless it's the final page):");
foreach (Conversation item in singlePage)
{
// Do something with each item
Console.WriteLine(item);
}
// Store the pageToken, for when the next page is required.
string nextPageToken = singlePage.NextPageToken;
// End snippet
}
/// <summary>Snippet for ListConversations</summary>
/// <remarks>
/// This snippet has been automatically generated for illustrative purposes only.
/// It may require modifications to work in your environment.
/// </remarks>
public void ListConversationsRequestObject()
{
// Create client
ContactCenterInsightsClient contactCenterInsightsClient = ContactCenterInsightsClient.Create();
// Initialize request argument(s)
ListConversationsRequest request = new ListConversationsRequest
{
ParentAsLocationName = LocationName.FromProjectLocation("[PROJECT]", "[LOCATION]"),
Filter = "",
View = ConversationView.Unspecified,
};
// Make the request
PagedEnumerable <ListConversationsResponse, Conversation> response = contactCenterInsightsClient.ListConversations(request);
// Iterate over all response items, lazily performing RPCs as required
foreach (Conversation item in response)
{
// Do something with each item
Console.WriteLine(item);
}
// Or iterate over pages (of server-defined size), performing one RPC per page
foreach (ListConversationsResponse page in response.AsRawResponses())
{
// Do something with each page of items
Console.WriteLine("A page of results:");
foreach (Conversation item in page)
{
// Do something with each item
Console.WriteLine(item);
}
}
// Or retrieve a single page of known size (unless it's the final page), performing as many RPCs as required
int pageSize = 10;
Page <Conversation> singlePage = response.ReadPage(pageSize);
// Do something with the page of items
Console.WriteLine($"A page of {pageSize} results (unless it's the final page):");
foreach (Conversation item in singlePage)
{
// Do something with each item
Console.WriteLine(item);
}
// Store the pageToken, for when the next page is required.
string nextPageToken = singlePage.NextPageToken;
}
/// <summary>
/// Crea una nueva Solicitud en SOS IT de Celistics
/// </summary>
/// <param name="request">Objeto que contiene todos los datos de autenticacion del usuario e información de la Solicitud a consultar</param>
/// <returns>Respuesta de la consulta de una determinada solicitud</returns>
public GetSolicitudeResponse GetSolicitude(GetSolicitudeRequest request)
{
string methodName = string.Format("{0}", System.Reflection.MethodBase.GetCurrentMethod().Name);
this.LogRequest(request);
GetSolicitudeResponse response = new GetSolicitudeResponse();
string sessionId = this.GetSessionId(request, response, out this.errorMessage);
if (this.errorMessage != ErrorMessagesMnemonics.None)
{
return(response);
}
if (!request.IsValidRequest())
{
this.SetResponseErrorCode(response, ErrorMessagesMnemonics.InvalidRequiredFields);
return(response);
}
GetSolicitudeOperation OperationRequest = new GetSolicitudeOperation();
//Llamado REST al API SOS IT
response = (GetSolicitudeResponse)OperationRequest.CallOperation(this.urlApi, this.technicianKey, this.TimeOutSOSIT, Request.EnumOperation.GET_REQUEST, request.Workorderid, -1, -1, null, null);
if (request.WhitConversations)
{
ListConversationsRequest requestConversation = new ListConversationsRequest();
requestConversation.AuthenticationData = request.AuthenticationData;
requestConversation.DeviceType = request.DeviceType;
requestConversation.Platform = request.Platform;
requestConversation.Workorderid = request.Workorderid;
ListConversationsResponse responseConversation = ListConversations(requestConversation);
if (responseConversation != null && responseConversation.ResponseCode == 0)
{
response.Conversations = responseConversation.Conversations;
}
}
return(response);
}
/// <summary>
/// Lista las conversaciones asociadas a una solicitud registrada en SOS IT dado el ID de la solicitud
/// </summary>
/// <param name="request">Objeto que contiene toda la informacion asignada a una solicitud</param>
/// <returns>Respuesta de la Consulta</returns>
private ListConversationsResponse ListConversations(ListConversationsRequest request)
{
return((new Provider.SOSIT.SolicitudeProvider()).ListConversations(request));
}
ListConversationsResponse ISOSITApiSoap.ListConversations(ListConversationsRequest request)
{
return(this.ListConversations(request));
}
