public TC_CallContent()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
btn_qry.Click += btn_qry_Click;
dgrd_callcontent.SelectionChanged += DataGridSelectionChanged;
var lstColumnHeader = new List <string>
{
LanguageResource.FindResourceMessageByKey("textchat_id"),
LanguageResource.FindResourceMessageByKey("textchat_callID"),
LanguageResource.FindResourceMessageByKey("textchat_subMediaType"),
LanguageResource.FindResourceMessageByKey("textchat_sender"),
LanguageResource.FindResourceMessageByKey("textchat_receiver"),
LanguageResource.FindResourceMessageByKey("textchat_contenttype"),
LanguageResource.FindResourceMessageByKey("textchat_content"),
LanguageResource.FindResourceMessageByKey("textchat_direction"),
};
if (null == dgrd_callcontent || null == dgrd_callcontent.Columns ||
lstColumnHeader.Count != dgrd_callcontent.Columns.Count)
{
return;
}
for (int i = 0; i < dgrd_callcontent.Columns.Count; i++)
{
dgrd_callcontent.Columns[i].Header = lstColumnHeader[i];
}
}
public CallInfoWrapper(CallInfo info)
{
this.Called = info.Called;
this.Caller = info.Caller;
this.CallId = info.CallId;
this.MediaType = LanguageResource.FindResourceMessageByKey("normalVoiceCall");
}
public TC_CallSession()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
var lstColumnHeader = new List <string>
{
LanguageResource.FindResourceMessageByKey("textchat_id"),
LanguageResource.FindResourceMessageByKey("textchat_callID"),
LanguageResource.FindResourceMessageByKey("textchat_isInnerCall"),
LanguageResource.FindResourceMessageByKey("textchat_subMediaType"),
LanguageResource.FindResourceMessageByKey("textchat_realcaller"),
LanguageResource.FindResourceMessageByKey("textchat_callerName"),
LanguageResource.FindResourceMessageByKey("textchat_starttime"),
LanguageResource.FindResourceMessageByKey("textchat_endtime"),
LanguageResource.FindResourceMessageByKey("textchat_releasecause"),
};
if (null == dgrd_callsession || null == dgrd_callsession.Columns ||
lstColumnHeader.Count != dgrd_callsession.Columns.Count)
{
return;
}
for (int i = 0; i < dgrd_callsession.Columns.Count; i++)
{
dgrd_callsession.Columns[i].Header = lstColumnHeader[i];
}
}
private void Btn_OK_Click(object sender, RoutedEventArgs e)
{
if (lstView_Skills.ItemsSource == null)
{
return;
}
if (!SkillSelectCheck())
{
return;
}
var lstId = new List <int>();
foreach (SkillItem item in lstView_Skills.Items)
{
if (!item.isSelected)
{
continue;
}
int id = 0;
if (Int32.TryParse(item.id, out id))
{
lstId.Add(id);
}
}
var res = ((AgentGatewayBusiness)(BusinessAdapter.GetBusinessInstance())).ResetSkillEx(false, lstId, chk_PhoneLink.IsChecked.Value);
if (AGWErrorCode.OK.Equals(res))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("otherset_resetskillsucc"));
}
}
public MsgViewWindow()
{
InitializeComponent();
if (m_MsgInfo == null)
{
m_MsgInfo = new List <MessageInfo>();
}
#region 控件设置
LanguageResource.ChangeWindowLanguage(this);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("msgview_head"));
var lstColumnHeader = new List <string> {
LanguageResource.FindResourceMessageByKey("msgview_time"),
LanguageResource.FindResourceMessageByKey("msgview_sender"),
LanguageResource.FindResourceMessageByKey("msgview_type"),
};
if (dgrdMsgList != null && dgrdMsgList.Columns != null)
{
for (int i = 0; i < dgrdMsgList.Columns.Count; i++)
{
dgrdMsgList.Columns[i].Header = lstColumnHeader[i];
}
}
#endregion
}
public InstructionWindow()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
tbNotify.Text = LanguageResource.FindResourceMessageByKey("instruction_cti");
btnClose.Content = LanguageResource.FindResourceMessageByKey("cancel");
}
public InnerCall()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
var lstAgent = MainWindow.Instance().GetAgentStateInfoList();
agentInfoCtrl.SetSource(lstAgent);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("internalcall_head"));
}
public CallTransferWindow()
{
InitializeComponent();
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("transcall_head"));
LanguageResource.ChangeWindowLanguage(this);
LoadAgentStatusInfo();
lstIVRDevice.ItemsSource = MainWindow.Instance().GetIvrInfoList();
lstSkillsQueue.ItemsSource = MainWindow.Instance().GetSkillInfoList();
}
public TransferOutWindow()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
txtCallerNumber.SetText(MainWindowVM.GetInstance().CallerNumber);
txtCalledNumber.SetText(MainWindowVM.GetInstance().CalledNumber);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("transout_head"));
txtCallerNumber.SetReadOnly(true);
txtCalledNumber.SetReadOnly(true);
}
/// <summary>
/// check if any skill is selected
/// </summary>
/// <returns>
/// false : no skill has been selected
/// true : any skill has been selected
/// </returns>
private bool SkillSelectCheck()
{
foreach (SkillItem item in lstView_Skills.ItemsSource)
{
if (item.IsItemSelected)
{
return(true);
}
}
MessageBox.Show(LanguageResource.FindResourceMessageByKey("pleaseSelectSkills"));
return(false);
}
/// <summary>
/// qry button click
/// </summary>
/// <param name="sender">button</param>
/// <param name="e">click event</param>
private void btn_qry_Click(object sender, EventArgs e)
{
tb_msgshow.Text = string.Empty;
if (string.IsNullOrEmpty(tb_pageNo.Text) || string.IsNullOrEmpty(tb_pageSize.Text))
{
return;
}
var instance = (AgentGatewayBusiness)BusinessAdapter.GetBusinessInstance();
if (null == instance)
{
Log4NetHelper.BaseLog("Instance is null");
return;
}
var qryParm = new CallSessionQryParm()
{
startTime = TransferDateToTimeStamp(tb_startTime.Text),
endTime = TransferDateToTimeStamp(tb_endTime.Text),
pageNo = tb_pageNo.Text,
pageSize = tb_pageSize.Text,
callType = tb_callType.Text,
caller = tb_caller.Text,
called = tb_called.Text,
mediaType = "1",
subMediaType = "2",
realCaller = "",
callerName = ""
};
var qryInfo = HuaweiAgentGateway.Utils.JsonUtil.ToJson(qryParm);
try
{
var res = instance.QryCallSession(qryInfo);
if (null == res)
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("textchat_qryfailed"));
return;
}
Log4NetHelper.ActionLog("Agw", "QryCallSession", res.retcode);
if (null == res.result)
{
return;
}
lbl_totalPage.Content = res.result.totalPageNo;
lbl_totalCount.Content = res.result.totalCount;
UIViewHelper.SelectorResetSource(dgrd_callsession, res.result.weccCallBillList);
}
catch (Exception exc)
{
Log4NetHelper.BaseLog(exc.Message);
}
}
private void btnConfirm_Click(object sender, RoutedEventArgs e)
{
if (string.IsNullOrEmpty(tbPhone.Text) || string.IsNullOrEmpty(tbWorkNo.Text))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("login_input"));
return;
}
PhoneNo = tbPhone.Text;
WorkNo = tbWorkNo.Text;
Password = pbPassword.Password;
IsConfirm = true;
Close();
}
public ConfigWindow(Dictionary <string, string> settings, AgentInfo agentInfo)
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("config_head"));
cbAgentType.ItemsSource = m_dicAgentType.Keys;
cbAgentType.SelectedIndex = 0;
Settings = settings;
LoadConfig();
lblUseSsl.Visibility = Visibility.Collapsed;
chkUseHttps.IsChecked = true;
chkUseHttps.Visibility = Visibility.Collapsed;
tbLongCall.Visibility = System.Windows.Visibility.Collapsed;
chkLongCall.Visibility = System.Windows.Visibility.Collapsed;
chkLongCall.IsChecked = false;
}
public InnerConsultWindow()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
lstSkillsQueue.ItemsSource = MainWindow.Instance().GetSkillInfoList();
var agentSrc = MainWindow.Instance().GetAgentStateInfoList();
if (agentSrc != null)
{
lstAgentStatusInfo.ItemsSource = agentSrc.Select(item => new AgentStateInfoWrapper(item)).ToList();
}
this.Closed += new EventHandler(Close);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("internalhelp_head"));
tctlConsultType.SelectionChanged += tctlConsultType_SelectionChanged;
}
private void btnConfirm_Click(object sender, RoutedEventArgs e)
{
if (string.IsNullOrEmpty(pbNewPwd.Password) || string.IsNullOrEmpty(pbOldPwd.Password))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("modifypwd_inputcheck"));
return;
}
if (!pbNewPwd.Password.Equals(pbPwdConfirm.Password))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("modifypwd_pwdnotsame"));
return;
}
NewPwd = pbNewPwd.Password;
OldPwd = pbOldPwd.Password;
this.DialogResult = true;
}
private void btnConfirm_Click(object sender, RoutedEventArgs e)
{
if (-1 == dgrdCallList.SelectIndex)
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("setdata_selecttalk"));
return;
}
var data = m_CallInfo[dgrdCallList.SelectIndex];
string result = BusinessAdapter.GetBusinessInstance().GetHoldEx(data.CallId);
Log4NetHelper.ActionLog("Common", "Vc_GetHold", result);
if (!string.IsNullOrEmpty(result) && !AGWErrorCode.OK.Equals(result))
{
MainWindow.Instance().MessageBoxForErr(result);
}
Close();
}
public QryCallDataWindow(List <CallInfo> info)
{
InitializeComponent();
var items = new List <CallInfoWrapper>();
if (info != null)
{
for (int i = 0; i < info.Count; i++)
{
items.Add(new CallInfoWrapper(info[i])
{
Index = i + 1
});
}
}
dgrdCallList.ItemsSource = items;
if (null != items && 0 < items.Count)
{
dgrdCallList.SelectedItem = dgrdCallList.Items[0];
}
dgrdCallList.Focus();
#region 控件显示
var lstColumnHeader = new List <string> {
LanguageResource.FindResourceMessageByKey("indexNo"),
LanguageResource.FindResourceMessageByKey("callingNumber"),
LanguageResource.FindResourceMessageByKey("calledNumber"),
LanguageResource.FindResourceMessageByKey("mediaType")
};
this.Title = LanguageResource.FindResourceMessageByKey("qryDataTitle");
this.btnClose.Content = LanguageResource.FindResourceMessageByKey("close");
this.txtBlockRes.Text = LanguageResource.FindResourceMessageByKey("qryResult");
if (dgrdCallList != null && dgrdCallList.Columns != null)
{
for (int i = 0; i < dgrdCallList.Columns.Count; i++)
{
dgrdCallList.Columns[i].Header = lstColumnHeader[i];
}
}
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("setdata_head"));
#endregion
}
public AgentRegisterWindow(IList <SkillInfo> items, string phoneNo)
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
_lstOriSkills = new List <SkillItem>();
lstSelectSkills = new List <SkillInfo>();
RadioButton_AutoRegister.Checked += RadioButton_AutoRegister_Checked;
RadioButton_HandMovement.Checked += RadioButton_HandMovement_Checked;
btnCancel.Click += Button_Cancel_Click;
btnConfirm.Click += Button_Confirm_Click;
foreach (SkillInfo item in items)
{
_lstOriSkills.Add(new SkillItem(item));
}
ListView_Skill.ItemsSource = _lstOriSkills;
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("login_head"));
}
public AgentStateInfoWrapper(AgentStateInfo info)
{
this.GroupName = string.IsNullOrEmpty(info.groupName) ? LanguageResource.FindResourceMessageByKey("agentinfo_nogroup") : info.groupName;
this.WorkNo = info.workno;
this.status = info.status;
this.Name = info.name;
this.Content = LanguageResource.FindResourceMessageByKey("agentinfo_id") + info.workno;
if (TALK_STATUS.Equals(info.status))
{
Url = (info.ctiStatus != null && m_talkStatusPicDic.ContainsKey(info.ctiStatus)) ?
m_talkStatusPicDic[info.ctiStatus] : "/QuickAgent;component/Resource/Images/icon2-_201.png";
}
else
{
Url = m_agentStatusPicDict.ContainsKey(info.status) ? m_agentStatusPicDict[info.status]
: "/QuickAgent;component/Resource/Images/icon2-_117.png";
}
}
private void btnReply_Click(object sender, EventArgs e)
{
if (dgrdMsgList.SelectedItem == null || dgrdMsgList.SelectedItems == null)
{
return;
}
var item = dgrdMsgList.SelectedItem as MessageInfo;
SendMsgWindow msgWindow = new SendMsgWindow(item.WorkNo);
msgWindow.ShowDialog();
if (msgWindow.IsConfirm)
{
string res = BusinessAdapter.GetBusinessInstance().SendNote(Int32.Parse(msgWindow.WorkNo), msgWindow.TxtContent);
Log4NetHelper.ActionLog("Common", "Vc_SendNote", res);
if (!res.Equals(AGWErrorCode.OK))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("msgview_fail"));
}
}
}
/// <summary>
/// qry button click
/// </summary>
/// <param name="sender">button</param>
/// <param name="e">click event</param>
private void btn_qry_Click(object sender, EventArgs e)
{
tb_msgshow.Text = string.Empty;
if (string.IsNullOrEmpty(tb_pageNo.Text) || string.IsNullOrEmpty(tb_pageSize.Text))
{
return;
}
try
{
if (BusinessAdapter.CurrentBusinessType == BusinessType.OCX)
{
Log4NetHelper.BaseLog("Instance is ocx");
return;
}
if (null == BusinessAdapter.GetBusinessInstance())
{
Log4NetHelper.BaseLog("Instance is null");
return;
}
var res = ((AgentGatewayBusiness)BusinessAdapter.GetBusinessInstance()).QryCallContent(tb_callID.Text, tb_pageSize.Text, tb_pageNo.Text);
if (null == res)
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("textchat_qryfailed"));
return;
}
Log4NetHelper.ActionLog("Agw", "QryCallContent", res.retcode);
if (null == res.result)
{
return;
}
lbl_totalPage.Content = res.result.totalPageNo;
lbl_totalCount.Content = res.result.totalCount;
UIViewHelper.SelectorResetSource(dgrd_callcontent, res.result.weccCallContentList);
}
catch (Exception exc)
{
Log4NetHelper.BaseLog(exc.Message);
}
}
public CallInfoCtrl()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
SelectIndex = -1;
var lstColumnHeader = new List <string>
{
LanguageResource.FindResourceMessageByKey("indexNo"),
LanguageResource.FindResourceMessageByKey("callingNumber"),
LanguageResource.FindResourceMessageByKey("calledNumber"),
LanguageResource.FindResourceMessageByKey("mediaType")
};
if (dgrdCallList != null && dgrdCallList.Columns != null)
{
for (int i = 0; i < dgrdCallList.Columns.Count; i++)
{
dgrdCallList.Columns[i].Header = lstColumnHeader[i];
}
}
}
private void btnSet_Click(Object sender, EventArgs e)
{
if (m_CallInfo == null)
{
return;
}
if (dgrdCallList.SelectIndex == -1)
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("setdata_selecttalk"));
return;
}
var item = m_CallInfo[dgrdCallList.SelectIndex];
var res = BusinessAdapter.GetBusinessInstance().SetData(item.CallId + "", txtBoxData.Text, 5);
Log4NetHelper.ActionLog("Common", "Vc_SetData", res);
if (res.Equals(AGWErrorCode.OK))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("setDataSucc"));
}
}
public CallOutWindow()
{
InitializeComponent();
LanguageResource.ChangeWindowLanguage(this);
this.Closed += new EventHandler(Window_Close);
#region 控件设置（技能，媒体能力）
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("outcall_head"));
cbxMedia.ItemsSource = BusinessAdapter.CurrentBusinessType == BusinessType.OCX ?
DIC_MCP_MEDIA.Values : DIC_AGW_MEDIA.Values;
cbxMedia.SelectedIndex = BusinessAdapter.CurrentBusinessType == BusinessType.OCX ?
2 : 0;
_skillSrc = BusinessAdapter.GetBusinessInstance().GetAgentSkills();
if (null == _skillSrc || _skillSrc.Count == 0)
{
return;
}
// 查询技能，增加一项 "默认"
_skillSrc.Insert(0, new SkillInfo()
{
name = LanguageResource.FindResourceMessageByKey("outcall_default"), id = "0", mediatype = "5"
});
cbxSkill.ItemsSource = _skillSrc.Select(item => item.name).ToList();
cbxSkill.SelectedIndex = 0;
#endregion
#region 控件样式
txtBlockSkill.Style = (Style)this.FindResource("txtBlockStyle");
lblCalledNumber.Style = (Style)this.FindResource("txtBlockStyle");
lblCallerNumber.Style = (Style)this.FindResource("txtBlockStyle");
txtBlockMedia.Style = (Style)this.FindResource("txtBlockStyle");
txtBlockCheck.Style = (Style)this.FindResource("txtBlockStyle");
#endregion
}
public void OK_Click(object sender, RoutedEventArgs e)
{
try
{
AgentStateInfo statusInfo = agentInfoCtrl.SelectedAgent;
if (null == statusInfo)
{
return;
}
if (string.Compare(MainWindow.Instance().AgentInfo.AgentId, statusInfo.workno, true) == 0)
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("innercall_choseselef"));
return;
}
string result = BusinessAdapter.GetBusinessInstance().CallInnerEx(statusInfo.workno, OCX_MEDIA_TYPE);
Log4NetHelper.ActionLog("Common", "Vc_CallInner", result);
if (result != null)
{
if (!result.Equals(AGWErrorCode.OK))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("internalcall_fail"));
}
else
{
if (BusinessAdapter.CurrentBusinessType == BusinessType.AgentGateway)
{
MainWindow.Instance().TalkStatus = MainWindow.AgentStatus.InternaCall;
}
}
}
this.DialogResult = true;
}
catch (Exception exc)
{
Log4NetHelper.ExcepLog("Sys", "InnerCall", exc.Message);
}
}
private void HoldListWindow_Load(object sender, RoutedEventArgs e)
{
this.Title = _myType == OperateType.Tripartite ? LanguageResource.FindResourceMessageByKey("threeCall") : LanguageResource.FindResourceMessageByKey("connectHold");
holdList = MainWindow.Instance().GetHoldInfoList();
if (null == holdList || holdList.Count <= 0)
{
return;
}
holdInfoList = new ObservableCollection <HoldCallInfo>();
for (int i = 0; i < holdList.Count; ++i)
{
HoldListData holdInfo = holdList[i];
holdInfoList.Add(new HoldCallInfo
{
Number = (i + 1).ToString(),
CalledNumber = holdInfo.called,
CallerNumber = holdInfo.caller,
MediaType = LanguageResource.FindResourceMessageByKey("normalVoiceCall"),
callId = holdInfo.callid
});
}
dgrdHoldList.ItemsSource = holdInfoList;
}
public void OK_Click(object sender, RoutedEventArgs e)
{
Button me = sender as Button;
if (string.IsNullOrEmpty(txtCalledNumber.Text))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("calledNumberNotIsNull"));
me.Focus();
}
else
{
int id = 0;
if (_skillSrc != null && _skillSrc.Count > 0 && cbxSkill.SelectedIndex != -1 && Int32.TryParse(_skillSrc[cbxSkill.SelectedIndex].id, out id))
{
SkillID = id;
}
CallCheck = chkNoCheck.IsChecked == true ? 0 : chkNoCheckBefore.IsChecked == true ? 1 : 2;
CalledNumber = txtCalledNumber.Text;
CallerNumber = txtCallerNumber.Text;
MediaAbility = cbxMedia.SelectedIndex;
this.DialogResult = true;
}
}
public QryCallDataWindow()
{
InitializeComponent();
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("setdata_head"));
}
public void LoadMessage(string key)
{
lbl_Message.Content = LanguageResource.FindResourceMessageByKey(key);
}
/// <summary>
/// 界面初始化
/// </summary>
private void WindowInitial()
{
LanguageResource.ChangeWindowLanguage(this);
ctrlHead.SetText(LanguageResource.FindResourceMessageByKey("sendnote_head"));
}
