Ejemplo n.º 1
0
        public HttpResponseMessage SetStaffing(StaffingInput staffingInput)
        {
            if (this.ModelState.IsValid)
            {
                try
                {
                    if (String.IsNullOrWhiteSpace(staffingInput.Not))
                    {
                        _userStateService.CreateUserState(UserId, DepartmentId, staffingInput.Typ);
                    }
                    else
                    {
                        _userStateService.CreateUserState(UserId, DepartmentId, staffingInput.Typ, staffingInput.Not);
                    }

                    return(Request.CreateResponse(HttpStatusCode.Created));
                }
                catch (Exception ex)
                {
                    Logging.LogException(ex);
                    throw HttpStatusCode.InternalServerError.AsException();
                }
            }

            throw HttpStatusCode.BadRequest.AsException();
        }
Ejemplo n.º 2
0
        public async Task <ActionResult> SetStaffing(StaffingInput staffingInput, CancellationToken cancellationToken)
        {
            if (this.ModelState.IsValid)
            {
                try
                {
                    UserState savedState = null;

                    if (String.IsNullOrWhiteSpace(staffingInput.Not))
                    {
                        savedState = await _userStateService.CreateUserState(UserId, DepartmentId, staffingInput.Typ, cancellationToken);
                    }
                    else
                    {
                        savedState = await _userStateService.CreateUserState(UserId, DepartmentId, staffingInput.Typ, staffingInput.Not, cancellationToken);
                    }

                    return(CreatedAtAction(nameof(SetStaffing), new { id = savedState.UserStateId }, savedState));
                }
                catch (Exception ex)
                {
                    Logging.LogException(ex);
                    return(BadRequest());
                }
            }

            return(BadRequest());
        }
Ejemplo n.º 3
0
        public Tuple <bool, string> Process(StaffingScheduleQueueItem item)
        {
            bool   success = true;
            string result  = "";

            if (item != null && item.ScheduledTask != null)
            {
                try
                {
                    if (item.ScheduledTask.TaskType == (int)TaskTypes.UserStaffingLevel)
                    {
                        _userStateService.CreateUserState(item.ScheduledTask.UserId, item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data), item.ScheduledTask.Note);
                    }
                    else if (item.ScheduledTask.TaskType == (int)TaskTypes.DepartmentStaffingReset)
                    {
                        //var department = _departmentsService.GetDepartmentByUserId(item.ScheduledTask.UserId);
                        //var users = _departmentsService.GetAllUsersForDepartment(department.DepartmentId, true);
                        var users = _departmentsService.GetAllUsersForDepartment(item.ScheduledTask.DepartmentId, true);

                        foreach (var user in users)
                        {
                            _userStateService.CreateUserState(user.UserId, item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data));
                        }
                    }
                    else if (item.ScheduledTask.TaskType == (int)TaskTypes.DepartmentStatusReset)
                    {
                        //var department = _departmentsService.GetDepartmentByUserId(item.ScheduledTask.UserId);
                        _actionLogsService.SetActionForEntireDepartment(item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data));
                    }
                }
                catch (Exception ex)
                {
                    Logging.LogException(ex);
                    success = false;
                    result  = ex.ToString();
                }

                if (success)
                {
                    _scheduledTasksService.CreateScheduleTaskLog(item.ScheduledTask);
                }
            }

            return(new Tuple <bool, string>(success, result));
        }
Ejemplo n.º 4
0
        public async Task <ActionResult> IncomingMessage([FromQuery] TwilioMessage request)
        {
            if (request == null || string.IsNullOrWhiteSpace(request.To) || string.IsNullOrWhiteSpace(request.From) || string.IsNullOrWhiteSpace(request.Body))
            {
                return(BadRequest());
            }

            var response = new MessagingResponse();

            var textMessage = new TextMessage();

            textMessage.To        = request.To.Replace("+", "");
            textMessage.Msisdn    = request.From.Replace("+", "");
            textMessage.MessageId = request.MessageSid;
            textMessage.Timestamp = DateTime.UtcNow.ToLongDateString();
            textMessage.Data      = request.Body;
            textMessage.Text      = request.Body;

            var messageEvent = new InboundMessageEvent();

            messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
            messageEvent.RecievedOn  = DateTime.UtcNow;
            messageEvent.Type        = typeof(InboundMessageEvent).FullName;
            messageEvent.Data        = JsonConvert.SerializeObject(textMessage);
            messageEvent.Processed   = false;
            messageEvent.CustomerId  = "";

            try
            {
                var departmentId = await _departmentSettingsService.GetDepartmentIdByTextToCallNumberAsync(textMessage.To);

                if (departmentId.HasValue)
                {
                    var department = await _departmentsService.GetDepartmentByIdAsync(departmentId.Value);

                    var textToCallEnabled = await _departmentSettingsService.GetDepartmentIsTextCallImportEnabledAsync(departmentId.Value);

                    var textCommandEnabled = await _departmentSettingsService.GetDepartmentIsTextCommandEnabledAsync(departmentId.Value);

                    var dispatchNumbers = await _departmentSettingsService.GetTextToCallSourceNumbersForDepartmentAsync(departmentId.Value);

                    var authroized = await _limitsService.CanDepartmentProvisionNumberAsync(departmentId.Value);

                    var customStates = await _customStateService.GetAllActiveCustomStatesForDepartmentAsync(departmentId.Value);

                    messageEvent.CustomerId = departmentId.Value.ToString();

                    if (authroized)
                    {
                        bool isDispatchSource = false;

                        if (!String.IsNullOrWhiteSpace(dispatchNumbers))
                        {
                            isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
                        }

                        // If we don't have dispatchNumbers and Text Command isn't enabled it's a dispatch text
                        if (!isDispatchSource && !textCommandEnabled)
                        {
                            isDispatchSource = true;
                        }

                        if (isDispatchSource && textToCallEnabled)
                        {
                            var c = new Call();
                            c.Notes            = textMessage.Text;
                            c.NatureOfCall     = textMessage.Text;
                            c.LoggedOn         = DateTime.UtcNow;
                            c.Name             = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
                            c.Priority         = (int)CallPriority.High;
                            c.ReportingUserId  = department.ManagingUserId;
                            c.Dispatches       = new Collection <CallDispatch>();
                            c.CallSource       = (int)CallSources.EmailImport;
                            c.SourceIdentifier = textMessage.MessageId;
                            c.DepartmentId     = departmentId.Value;

                            var users = await _departmentsService.GetAllUsersForDepartmentAsync(departmentId.Value, true);

                            foreach (var u in users)
                            {
                                var cd = new CallDispatch();
                                cd.UserId = u.UserId;

                                c.Dispatches.Add(cd);
                            }

                            var savedCall = await _callsService.SaveCallAsync(c);

                            var cqi = new CallQueueItem();
                            cqi.Call     = savedCall;
                            cqi.Profiles = await _userProfileService.GetSelectedUserProfilesAsync(users.Select(x => x.UserId).ToList());

                            cqi.DepartmentTextNumber = await _departmentSettingsService.GetTextToCallNumberForDepartmentAsync(cqi.Call.DepartmentId);

                            _queueService.EnqueueCallBroadcastAsync(cqi);

                            messageEvent.Processed = true;
                        }

                        if (!isDispatchSource && textCommandEnabled)
                        {
                            var profile = await _userProfileService.GetProfileByMobileNumberAsync(textMessage.Msisdn);

                            if (profile != null)
                            {
                                var payload        = _textCommandService.DetermineType(textMessage.Text);
                                var customActions  = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Personnel);
                                var customStaffing = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Staffing);

                                switch (payload.Type)
                                {
                                case TextCommandTypes.None:
                                    response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
                                    break;

                                case TextCommandTypes.Help:
                                    messageEvent.Processed = true;

                                    var help = new StringBuilder();
                                    help.Append("Resgrid Text Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("Core Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("STOP: To turn off all text messages" + Environment.NewLine);
                                    help.Append("HELP: This help text" + Environment.NewLine);
                                    help.Append("CALLS: List active calls" + Environment.NewLine);
                                    help.Append("C[CallId]: Get Call Detail i.e. C1445" + Environment.NewLine);
                                    help.Append("UNITS: List unit statuses" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("Status or Action Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);

                                    if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any())
                                    {
                                        var activeDetails = customActions.GetActiveDetails();
                                        for (int i = 0; i < activeDetails.Count; i++)
                                        {
                                            help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or {i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
                                        }
                                    }
                                    else
                                    {
                                        help.Append("responding or 1: Responding" + Environment.NewLine);
                                        help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
                                        help.Append("onscene or 3: On Scene" + Environment.NewLine);
                                        help.Append("available or 4: Available" + Environment.NewLine);
                                    }
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("Staffing Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);

                                    if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any())
                                    {
                                        var activeDetails = customStaffing.GetActiveDetails();
                                        for (int i = 0; i < activeDetails.Count; i++)
                                        {
                                            help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or S{i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
                                        }
                                    }
                                    else
                                    {
                                        help.Append("available or s1: Available Staffing" + Environment.NewLine);
                                        help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
                                        help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
                                        help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
                                        help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);
                                    }

                                    response.Message(help.ToString());

                                    //_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
                                    break;

                                case TextCommandTypes.Action:
                                    messageEvent.Processed = true;
                                    await _actionLogsService.SetUserActionAsync(profile.UserId, department.DepartmentId, (int)payload.GetActionType());

                                    response.Message(string.Format("Resgrid received your text command. Status changed to: {0}", payload.GetActionType()));
                                    //_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Status", string.Format("Resgrid recieved your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
                                    break;

                                case TextCommandTypes.Staffing:
                                    messageEvent.Processed = true;
                                    await _userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());

                                    response.Message(string.Format("Resgrid received your text command. Staffing level changed to: {0}", payload.GetStaffingType()));
                                    //_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Staffing", string.Format("Resgrid recieved your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
                                    break;

                                case TextCommandTypes.Stop:
                                    messageEvent.Processed = true;
                                    await _userProfileService.DisableTextMessagesForUserAsync(profile.UserId);

                                    response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
                                    break;

                                case TextCommandTypes.CustomAction:
                                    messageEvent.Processed = true;
                                    await _actionLogsService.SetUserActionAsync(profile.UserId, department.DepartmentId, payload.GetCustomActionType());

                                    if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any() && customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType()) != null)
                                    {
                                        var detail = customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType());
                                        response.Message(string.Format("Resgrid received your text command. Status changed to: {0}", detail.ButtonText));
                                    }
                                    else
                                    {
                                        response.Message("Resgrid received your text command and updated your status");
                                    }
                                    break;

                                case TextCommandTypes.CustomStaffing:
                                    messageEvent.Processed = true;
                                    await _userStateService.CreateUserState(profile.UserId, department.DepartmentId, payload.GetCustomStaffingType());

                                    if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any() && customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType()) != null)
                                    {
                                        var detail = customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType());
                                        response.Message(string.Format("Resgrid received your text command. Staffing changed to: {0}", detail.ButtonText));
                                    }
                                    else
                                    {
                                        response.Message("Resgrid received your text command and updated your staffing");
                                    }
                                    break;

                                case TextCommandTypes.MyStatus:
                                    messageEvent.Processed = true;


                                    var userStatus = await _actionLogsService.GetLastActionLogForUserAsync(profile.UserId);

                                    var userStaffing = await _userStateService.GetLastUserStateByUserIdAsync(profile.UserId);

                                    var customStatusLevel = await _customStateService.GetCustomPersonnelStatusAsync(department.DepartmentId, userStatus);

                                    var customStaffingLevel = await _customStateService.GetCustomPersonnelStaffingAsync(department.DepartmentId, userStaffing);

                                    response.Message($"Hello {profile.FullName.AsFirstNameLastName} at {DateTime.UtcNow.TimeConverterToString(department)} your current status is {customStatusLevel.ButtonText} and your current staffing is {customStaffingLevel.ButtonText}.");
                                    break;

                                case TextCommandTypes.Calls:
                                    messageEvent.Processed = true;

                                    var activeCalls = await _callsService.GetActiveCallsByDepartmentAsync(department.DepartmentId);

                                    var activeCallText = new StringBuilder();
                                    activeCallText.Append($"Active Calls for {department.Name}" + Environment.NewLine);
                                    activeCallText.Append("---------------------" + Environment.NewLine);

                                    foreach (var activeCall in activeCalls)
                                    {
                                        activeCallText.Append($"CallId: {activeCall.CallId} Name: {activeCall.Name} Nature:{activeCall.NatureOfCall}" + Environment.NewLine);
                                    }


                                    response.Message(activeCallText.ToString());
                                    break;

                                case TextCommandTypes.Units:
                                    messageEvent.Processed = true;

                                    var unitStatus = await _unitsService.GetAllLatestStatusForUnitsByDepartmentIdAsync(department.DepartmentId);

                                    var unitStatusesText = new StringBuilder();
                                    unitStatusesText.Append($"Unit Statuses for {department.Name}" + Environment.NewLine);
                                    unitStatusesText.Append("---------------------" + Environment.NewLine);

                                    foreach (var unit in unitStatus)
                                    {
                                        var unitState = await _customStateService.GetCustomUnitStateAsync(unit);

                                        unitStatusesText.Append($"{unit.Unit.Name} is {unitState.ButtonText}" + Environment.NewLine);
                                    }

                                    response.Message(unitStatusesText.ToString());
                                    break;

                                case TextCommandTypes.CallDetail:
                                    messageEvent.Processed = true;

                                    var call = await _callsService.GetCallByIdAsync(int.Parse(payload.Data));

                                    var callText = new StringBuilder();
                                    callText.Append($"Call Information for {call.Name}" + Environment.NewLine);
                                    callText.Append("---------------------" + Environment.NewLine);
                                    callText.Append($"Id: {call.CallId}" + Environment.NewLine);
                                    callText.Append($"Number: {call.Number}" + Environment.NewLine);
                                    callText.Append($"Logged: {call.LoggedOn.TimeConverterToString(department)}" + Environment.NewLine);
                                    callText.Append("-----Nature-----" + Environment.NewLine);
                                    callText.Append(call.NatureOfCall + Environment.NewLine);
                                    callText.Append("-----Address-----" + Environment.NewLine);

                                    if (!String.IsNullOrWhiteSpace(call.Address))
                                    {
                                        callText.Append(call.Address + Environment.NewLine);
                                    }
                                    else if (!string.IsNullOrEmpty(call.GeoLocationData))
                                    {
                                        try
                                        {
                                            string[] points = call.GeoLocationData.Split(char.Parse(","));

                                            if (points != null && points.Length == 2)
                                            {
                                                callText.Append(_geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1])) + Environment.NewLine);
                                            }
                                        }
                                        catch
                                        {
                                        }
                                    }

                                    response.Message(callText.ToString());
                                    break;
                                }
                            }
                        }
                    }
                }
                else if (textMessage.To == "17753765253")                 // Resgrid master text number
                {
                    var profile = await _userProfileService.GetProfileByMobileNumberAsync(textMessage.Msisdn);

                    var payload = _textCommandService.DetermineType(textMessage.Text);

                    switch (payload.Type)
                    {
                    case TextCommandTypes.None:
                        response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
                        break;

                    case TextCommandTypes.Help:
                        messageEvent.Processed = true;

                        var help = new StringBuilder();
                        help.Append("Resgrid Text Commands" + Environment.NewLine);
                        help.Append("---------------------" + Environment.NewLine);
                        help.Append("This is the Resgrid system for first responders (https://resgrid.com) automated text system. Your department isn't signed up for inbound text messages, but you can send the following commands." + Environment.NewLine);
                        help.Append("---------------------" + Environment.NewLine);
                        help.Append("STOP: To turn off all text messages" + Environment.NewLine);
                        help.Append("HELP: This help text" + Environment.NewLine);

                        response.Message(help.ToString());

                        break;

                    case TextCommandTypes.Stop:
                        messageEvent.Processed = true;
                        await _userProfileService.DisableTextMessagesForUserAsync(profile.UserId);

                        response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
                        break;
                    }
                }
            }
            catch (Exception ex)
            {
                Framework.Logging.LogException(ex);
            }
            finally
            {
                await _numbersService.SaveInboundMessageEventAsync(messageEvent);
            }

            //Ok();

            //var response = new TwilioResponse();

            //return Request.CreateResponse(HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter());
            return(Ok(new StringContent(response.ToString(), Encoding.UTF8, "application/xml")));
        }
Ejemplo n.º 5
0
        //[AcceptVerbs("POST")]
        public HttpResponseMessage Process()        //([FromBody]TextMessage textMessage2)
        {
            var queryValues = Request.RequestUri.ParseQueryString();

            var textMessage = new TextMessage();

            textMessage.Type        = queryValues["type"];
            textMessage.To          = queryValues["to"];
            textMessage.Msisdn      = queryValues["msisdn"];
            textMessage.NetworkCode = queryValues["network-code"];
            textMessage.MessageId   = queryValues["messageId"];
            textMessage.Timestamp   = queryValues["message-timestamp"];
            textMessage.Concat      = queryValues["concat"];
            textMessage.ConcatRef   = queryValues["concat-ref"];
            textMessage.ConcatTotal = queryValues["concat-total"];
            textMessage.ConcatPart  = queryValues["concat-part"];
            textMessage.Data        = queryValues["data"];
            textMessage.Udh         = queryValues["udh"];
            textMessage.Text        = queryValues["text"];

            var messageEvent = new InboundMessageEvent();

            messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
            messageEvent.RecievedOn  = DateTime.UtcNow;
            messageEvent.Type        = typeof(InboundMessageEvent).FullName;
            messageEvent.Data        = JsonConvert.SerializeObject(textMessage);
            messageEvent.Processed   = false;
            messageEvent.CustomerId  = "";

            try
            {
                var departmentId = _departmentSettingsService.GetDepartmentIdByTextToCallNumber(textMessage.To);

                if (departmentId.HasValue)
                {
                    var department         = _departmentsService.GetDepartmentById(departmentId.Value);
                    var textToCallEnabled  = _departmentSettingsService.GetDepartmentIsTextCallImportEnabled(departmentId.Value);
                    var textCommandEnabled = _departmentSettingsService.GetDepartmentIsTextCommandEnabled(departmentId.Value);
                    var dispatchNumbers    = _departmentSettingsService.GetTextToCallSourceNumbersForDepartment(departmentId.Value);
                    var authroized         = _limitsService.CanDepartmentProvisionNumber(departmentId.Value);

                    messageEvent.CustomerId = departmentId.Value.ToString();

                    if (authroized)
                    {
                        bool isDispatchSource = false;

                        if (!String.IsNullOrWhiteSpace(dispatchNumbers))
                        {
                            isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
                        }

                        // If we don't have dispatchNumbers and Text Command isn't
                        // enabled it's a dispatch text
                        if (!isDispatchSource && !textCommandEnabled)
                        {
                            isDispatchSource = true;
                        }

                        if (isDispatchSource && textToCallEnabled)
                        {
                            var c = new Call();
                            c.Notes            = textMessage.Text;
                            c.NatureOfCall     = textMessage.Text;
                            c.LoggedOn         = DateTime.UtcNow;
                            c.Name             = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
                            c.Priority         = (int)CallPriority.High;
                            c.ReportingUserId  = department.ManagingUserId;
                            c.Dispatches       = new Collection <CallDispatch>();
                            c.CallSource       = (int)CallSources.EmailImport;
                            c.SourceIdentifier = textMessage.MessageId;
                            c.DepartmentId     = departmentId.Value;

                            var users = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
                            foreach (var u in users)
                            {
                                var cd = new CallDispatch();
                                cd.UserId = u.UserId;

                                c.Dispatches.Add(cd);
                            }

                            var savedCall = _callsService.SaveCall(c);

                            var cqi = new CallQueueItem();
                            cqi.Call                 = savedCall;
                            cqi.Profiles             = _userProfileService.GetSelectedUserProfiles(users.Select(x => x.UserId).ToList());
                            cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);

                            _queueService.EnqueueCallBroadcast(cqi);

                            messageEvent.Processed = true;
                        }

                        if (!isDispatchSource && textCommandEnabled)
                        {
                            var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);

                            if (profile != null)
                            {
                                var payload = _textCommandService.DetermineType(textMessage.Text);

                                switch (payload.Type)
                                {
                                case TextCommandTypes.None:
                                    break;

                                case TextCommandTypes.Help:
                                    messageEvent.Processed = true;

                                    var help = new StringBuilder();
                                    help.Append("Resgrid Text Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
                                    help.Append("Status Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("responding or 1: Responding" + Environment.NewLine);
                                    help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
                                    help.Append("onscene or 3: On Scene" + Environment.NewLine);
                                    help.Append("available or 4: Available" + Environment.NewLine);
                                    help.Append("Staffing Commands" + Environment.NewLine);
                                    help.Append("---------------------" + Environment.NewLine);
                                    help.Append("normal or s1: Available Staffing" + Environment.NewLine);
                                    help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
                                    help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
                                    help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
                                    help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);

                                    _communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
                                    break;

                                case TextCommandTypes.Action:
                                    messageEvent.Processed = true;
                                    _actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType());
                                    _communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Status", string.Format("Resgrid received your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
                                    break;

                                case TextCommandTypes.Staffing:
                                    messageEvent.Processed = true;
                                    _userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());
                                    _communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Staffing", string.Format("Resgrid received your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
                                    break;
                                }
                            }
                        }
                    }
                }
            }
            catch (Exception ex)
            {
                Framework.Logging.LogException(ex);
            }
            finally
            {
                _numbersService.SaveInboundMessageEvent(messageEvent);
            }

            return(Request.CreateResponse(HttpStatusCode.OK));
        }
Ejemplo n.º 6
0
        public async Task <IActionResult> SetCustomStaffing(string userId, int staffingLevel)
        {
            await _userStateService.CreateUserState(userId, DepartmentId, staffingLevel);

            return(new StatusCodeResult((int)HttpStatusCode.NoContent));
        }