/// <summary>
/// Dispatches the specified lead to agent scheduler.
/// </summary>
/// <param name="leadDetails">The lead details.</param>
public IAgentDTO Dispatch(ILeadDTO leadDetails)
{
IAgentDataManager agentDataManager = new LeadDistributionDataFactory().GetAgentDataManager(DataComponentType.InMemoryData);
///Get the agent container for given territory using lead details
INodeContainerIterator<IAgentDTO> agentContainerIterator = agentDataManager.GetAgentsContainerIterator(leadDetails);
///Schedule an agent using the agent container iterator
return this.AgentScheduler.ScheduleAgent(leadDetails, agentContainerIterator);
}
/// <summary>
/// Schedules an agent using agent container iterator
/// </summary>
/// <param name="leadDetails">The lead to be given to an agent.</param>
/// <param name="agentContainerIterator">Agent Container iterator.</param>
/// <returns></returns>
public IAgentDTO ScheduleAgent(ILeadDTO leadDetails, INodeContainerIterator<IAgentDTO> agentContainerIterator)
{
IAgentDTO assignedAgent = null;
if (agentContainerIterator.HasNodes())
{
///Fetch the next available node
assignedAgent = agentContainerIterator.PeekCurrent();
///Assign lead to the agent in Datastore
IAgentDataManager agentDataManager = new LeadDistributionDataFactory().GetAgentDataManager(DataComponentType.InMemoryData);
agentDataManager.AssignLeadToAgent(leadDetails, assignedAgent);
///Move the iterator to the next node.
agentContainerIterator.MoveNext();
}
return assignedAgent;
}
/// <summary>
/// Process the lead details provided.
/// </summary>
/// <param name="leadDetails">The lead details.</param>
/// <returns></returns>
public OperationResult<IAgentDTO> ProcessLead(ILeadDTO leadDetails)
{
IAgentDTO assignedAgent = null;
LeadDistributionFactory leadDistributionFactory = new LeadDistributionFactory();
IValidateLead validateLead = leadDistributionFactory.GetLeadValidator(LeadValidatorType.ValidateTerritory);
///Validate the lead
validateLead.Validate(leadDetails);
if (validateLead.IsValid)
{
///Get the Lead-Dispatcher
ILeadDispatcher leadDispatcher = leadDistributionFactory.GetDispatcher(DispatcherType.TerritoryDispatcher);
///Initialize the Agent-Scheduler algorithm
leadDispatcher.InitializeAgentScheduler(leadDistributionFactory.GetAgentScheduler(AgentSchedulerType.LIFO));
///Dispatch the lead for scheduling
assignedAgent = leadDispatcher.Dispatch(leadDetails);
}
OperationResult<IAgentDTO> result = CreateOperationResult(validateLead, assignedAgent);
return result;
}
/// <summary>
/// Validates the specified lead details.
/// </summary>
/// <param name="leadDetails">The lead details.</param>
public void Validate(ILeadDTO leadDetails)
{
if (!string.IsNullOrWhiteSpace(leadDetails.Territory))
{
LeadDistributionDataFactory leadDistributionDataFactory = new LeadDistributionDataFactory();
ITerritoryDataManager territoryDataManager = leadDistributionDataFactory.GetTerritoryDataManager(DataComponentType.InMemoryData);
ITerritoryDTO territory = territoryDataManager.GetTerritoryByName(leadDetails.Territory);
IAgentDataManager agentDataManager = leadDistributionDataFactory.GetAgentDataManager(DataComponentType.InMemoryData);
if (territory == null) ///Check for valid territory
{
Message = InValidTerritoryMessage;
}
else if (agentDataManager.IsLeadAssociatedWithAgent(leadDetails.ID))///Check for already processed lead
{
Message = AlreadyAssociatedLeadMessage;
}
else
{
IsValid = true;
Message = ValidLeadMessage;
}
}
}
/// <summary>
/// Gets the agents container iterator.
/// </summary>
/// <param name="leadDetails">The lead details.</param>
/// <returns></returns>
public INodeContainerIterator<IAgentDTO> GetAgentsContainerIterator(ILeadDTO leadDetails)
{
return ApplicationDataStore.TerritoryAgentDictionary[leadDetails.Territory];
}
/// <summary>
/// Assigns the lead to agent.
/// </summary>
/// <param name="leadDetails">The lead details.</param>
/// <param name="agentDTO">The agent DTO.</param>
public void AssignLeadToAgent(ILeadDTO leadDetails, IAgentDTO agentDTO)
{
ApplicationDataStore.LeadAgentDictionary.Add(leadDetails.ID, agentDTO);
}