/// <summary>
/// Gets the established conversation.
/// </summary>
/// <param name="conversationId">The conversation identifier.</param>
/// <returns></returns>
public ApiResponse <EstablishedConversationModel> Send(IHubsterAuthorizer authorizer, Guid conversationId)
{
var apiResponse = new ApiResponse <EstablishedConversationModel>();
if (authorizer.EnsureLifespan(apiResponse) == false)
{
return(apiResponse);
}
var client = new RestClient(_hostUrl);
var restRequest = new RestRequest($"/api/v1/conversations/{conversationId}/established", Method.GET)
{
Timeout = 20000
};
restRequest.AddHeader("Content-Type", "application/json");
restRequest.AddHeader("Authorization", $"{authorizer.Token.TokenType} {authorizer.Token.AccessToken}");
restRequest.AddHeader("Origin", _origin);
var restResponse = client.Execute(restRequest);
apiResponse = ExtractResponse <EstablishedConversationModel>(restResponse);
return(apiResponse);
}
/// <summary>
/// Establishes the conversation.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="request">The request.</param>
/// <returns></returns>
public ApiResponse <EstablishedConversationModel> Get(IHubsterAuthorizer authorizer, EstablishConversationRequestModel request)
{
var apiResponse = new ApiResponse <EstablishedConversationModel>();
if (authorizer.EnsureLifespan(apiResponse) == false)
{
return(apiResponse);
}
var client = new RestClient(_hostUrl);
var restRequest = new RestRequest("/api/v1/conversations/establish", Method.POST)
{
Timeout = 20000
};
restRequest.AddHeader("Content-Type", "application/json");
restRequest.AddHeader("Authorization", $"{authorizer.Token.TokenType} {authorizer.Token.AccessToken}");
restRequest.AddHeader("Origin", _origin);
var body = JsonConvert.SerializeObject(request);
restRequest.AddParameter("application/json", body, ParameterType.RequestBody);
var restResponse = client.Execute(restRequest);
apiResponse = ExtractResponse <EstablishedConversationModel>(restResponse);
return(apiResponse);
}
/// <summary>
/// Establishes the conversation.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversationId">The conversation identifier.</param>
/// <param name="lastEventId">The last event identifier.</param>
/// <param name="type">The type.</param>
/// <returns></returns>
public ApiResponse <IEnumerable <DirectActivityModel> > Get(IHubsterAuthorizer authorizer, Guid conversationId, long lastEventId, IntegrationType type)
{
var apiResponse = new ApiResponse <IEnumerable <DirectActivityModel> >();
if (authorizer.EnsureLifespan(apiResponse) == false)
{
return(apiResponse);
}
var client = new RestClient(_hostUrl);
var restRequest = new RestRequest($"/api/v1/interactions/activities/{conversationId}", Method.GET)
{
Timeout = 20000
};
restRequest.AddHeader("Content-Type", "application/json");
restRequest.AddHeader("Authorization", $"{authorizer.Token.TokenType} {authorizer.Token.AccessToken}");
restRequest.AddHeader("Origin", _origin);
restRequest.AddParameter("leid", lastEventId);
restRequest.AddParameter("type", type.ToString());
var restResponse = client.Execute(restRequest);
apiResponse = ExtractResponse <IEnumerable <DirectActivityModel> >(restResponse);
return(apiResponse);
}
/// <summary>
/// Sends the specified authorizer.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversationId">The conversation identifier.</param>
/// <param name="activity">The activity.</param>
/// <param name="path">The path.</param>
/// <returns></returns>
public ApiResponse <DirectResponseModel> Send(IHubsterAuthorizer authorizer, Guid conversationId, DirectActivityModel activity, string path)
{
var apiResponse = new ApiResponse <DirectResponseModel>();
if (authorizer.EnsureLifespan(apiResponse) == false)
{
return(apiResponse);
}
var url = $"/inbound/{path}/v1/direct/activity/{conversationId}";
if (authorizer.Token.TokenType == "WebBearer")
{
url = $"/inbound/customer/v1/web-chat/{conversationId}";
}
var client = new RestClient(_hostUrl);
var restRequest = new RestRequest(url, Method.POST)
{
Timeout = 20000
};
restRequest.AddHeader("Content-Type", "application/json");
restRequest.AddHeader("Authorization", $"{authorizer.Token.TokenType} {authorizer.Token.AccessToken}");
restRequest.AddHeader("Origin", _origin);
var body = JsonConvert.SerializeObject(activity);
restRequest.AddParameter("application/json", body, ParameterType.RequestBody);
var restResponse = client.Execute(restRequest);
apiResponse = ExtractResponse <DirectResponseModel>(restResponse);
return(apiResponse);
}
/// <summary>
/// Sends the specified authorizer.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversationId">The conversation identifier.</param>
/// <param name="activity">The activity model.</param>
/// <returns></returns>
public ApiResponse <DirectResponseModel> Send(IHubsterAuthorizer authorizer, Guid conversationId, DirectActivityModel activity)
{
var apiResponse = _engineAccess.Send(authorizer, conversationId, activity, "business");
return(apiResponse);
}
/// <summary>
/// Gets the specified authorizer.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversationId">The conversation identifier.</param>
/// <param name="lastEventId">The last event identifier.</param>
/// <param name="type">The type.</param>
/// <returns></returns>
public ApiResponse <IEnumerable <DirectActivityModel> > Get(IHubsterAuthorizer authorizer, Guid conversationId, long lastEventId, IntegrationType type)
{
var apiResponse = _engineAccess.Get(authorizer, conversationId, lastEventId, type);
return(apiResponse);
}
/// <summary>
/// Establishes the conversation.
/// </summary>
/// <param name="request">The request.</param>
/// <returns></returns>
public ApiResponse <EstablishedConversationModel> Establish(IHubsterAuthorizer authorizer, EstablishConversationRequestModel request)
{
var apiResponse = _engineAccess.Establish(authorizer, request);
return(apiResponse);
}
/// <summary>
/// Sends the specified authorizer.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversation">The conversation.</param>
/// <param name="activity">The activity.</param>
/// <returns></returns>
public ApiResponse <DirectResponseModel> Send(IHubsterAuthorizer authorizer, EstablishedConversationModel conversation, DirectActivityModel activity)
{
var apiResponse = _engineAccess.Send(authorizer, conversation.ConversationId.Value, activity, "customer");
return(apiResponse);
}
/// <summary>
/// Gets the specified authorizer.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="conversation">The conversation.</param>
/// <param name="lastEventId">The last event identifier.</param>
/// <returns></returns>
public ApiResponse <IEnumerable <DirectActivityModel> > Get(IHubsterAuthorizer authorizer, EstablishedConversationModel conversation, long lastEventId)
{
var apiResponse = _engineAccess.Get(authorizer, conversation.ConversationId.Value, lastEventId, IntegrationType.Customer);
return(apiResponse);
}
/// <summary>
/// Gets all established by hub identifier.
/// </summary>
/// <param name="authorizer">The authorizer.</param>
/// <param name="hubId">The hub identifier.</param>
/// <returns></returns>
public ApiResponse <IEnumerable <EstablishedConversationModel> > GetAllEstablishedByHubId(IHubsterAuthorizer authorizer, Guid hubId)
{
var apiResponse = _engineAccess.GetAllEstablishedByHubId(authorizer, hubId);
return(apiResponse);
}
/// <summary>
/// Gets the established conversation.
/// </summary>
/// <param name="conversationId">The conversation identifier.</param>
/// <returns></returns>
public ApiResponse <EstablishedConversationModel> GetEstablished(IHubsterAuthorizer authorizer, Guid conversationId)
{
var apiResponse = _engineAccess.GetEstablished(authorizer, conversationId);
return(apiResponse);
}