private void TriggerVoiceChainOfCommands(IInteractionVoice ixnVoice, String commandName)
{
try
{
IDictionary <string, object> parameters = new Dictionary <string, object>();
parameters.Add("CommandParameter", ixnVoice);
// parameters.Add("OtherKey", "OtherValue");
IChainOfCommand voiceCallCommand = commandManager.GetChainOfCommandByName(commandName);
if (voiceCallCommand != null)
{
voiceCallCommand.Execute(parameters);
// Async way
/*
* voiceCallCommand.BeginExecute(parameters,
* delegate(IAsyncResult ar)
* {
* voiceCallCommand.EndExecute(ar);
* }, null);
*/
}
}
catch (Exception exp)
{
log.Error("Exception in TriggerVoiceChainOfCommands", exp);
}
}
public void RequestMakeCall(String destination, String location)
{
// To go to the main thread
if (Application.Current.Dispatcher != null && !Application.Current.Dispatcher.CheckAccess())
{
object result = Application.Current.Dispatcher.Invoke(DispatcherPriority.Send,
new RequestMakeCallDelegate(RequestMakeCall), destination, location);
}
else
{
log.Info("Execute RequestMakeCall");
try
{
IDictionary <string, object> parameters = new Dictionary <string, object>();
parameters.Add("CommandParameter", agent.FirstMediaVoice);
parameters.Add("Destination", destination);
if (location == null)
{
location = "";
}
parameters.Add("Location", location);
parameters.Add("MakeCallType", Genesyslab.Enterprise.Model.Interaction.MakeCallType.Regular);
IChainOfCommand voiceCallCommand = commandManager.GetChainOfCommandByName("MediaVoiceMakeCall");
if (voiceCallCommand != null)
{
voiceCallCommand.Execute(parameters);
// Async way
/*
* voiceCallCommand.BeginExecute(parameters,
* delegate(IAsyncResult ar)
* {
* voiceCallCommand.EndExecute(ar);
* }, null);
*/
}
}
catch (Exception exp)
{
log.Error("Exception in RequestMakeCall", exp);
}
}
}