public HttpResponseMessage Receive(PostmarkInboundMessage message)
{
if (message != null)
{
try
{
var mailMessage = new MimeMessage();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && message.FromFull.Email.Trim() == "*****@*****.**")
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
mailMessage.From.Add(new MailboxAddress(message.FromFull.Name.Trim(), message.FromFull.Email.Trim()));
}
else
{
mailMessage.From.Add(new MailboxAddress("Inbound Email Dispatch", "*****@*****.**"));
}
if (!String.IsNullOrWhiteSpace(message.Subject))
{
mailMessage.Subject = message.Subject;
}
else
{
mailMessage.Subject = "Dispatch Email";
}
var builder = new BodyBuilder();
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
builder.HtmlBody = HttpUtility.HtmlDecode(message.HtmlBody);
}
if (!String.IsNullOrWhiteSpace(message.TextBody))
{
builder.TextBody = message.TextBody;
}
int type = 0; // 1 = dispatch // 2 = email list // 3 = group dispatch // 4 = group message
string emailAddress = String.Empty;
string bounceEmail = String.Empty;
string name = String.Empty;
#region Trying to Find What type of email this is
foreach (var email in message.ToFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.DispatchTestDomain}"))
{
type = 1;
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.ListsTestDomain}"))
{
type = 2;
if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsTestDomain}", "");
}
if (emailAddress.Contains("+") && emailAddress.Contains("="))
{
var tempBounceEmail = emailAddress.Substring(emailAddress.IndexOf("+") + 1);
bounceEmail = tempBounceEmail.Replace("=", "@");
emailAddress = emailAddress.Replace(tempBounceEmail, "");
emailAddress = emailAddress.Replace("+", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupsTestDomain}"))
{
type = 3;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupTestMessageDomain}"))
{
type = 4;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupMessageDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupTestMessageDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
}
}
// Some providers aren't putting email address in the To line, process the CC line
if (type == 0)
{
foreach (var email in message.CcFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
var proccedEmailInfo = ProcessEmailAddress(email.Email);
if (proccedEmailInfo.Item1 > 0)
{
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
}
}
}
}
// If To and CC didn't work, try the header.
if (type == 0)
{
try
{
if (message.Headers != null && message.Headers.Count > 0)
{
var header = message.Headers.FirstOrDefault(x => x.Name == "Received-SPF");
if (header != null)
{
var lastValue = header.Value.LastIndexOf(char.Parse("="));
var newEmail = header.Value.Substring(lastValue + 1, (header.Value.Length - (lastValue + 1)));
newEmail = newEmail.Trim();
if (StringHelpers.ValidateEmail(newEmail))
{
emailAddress = newEmail;
var proccedEmailInfo = ProcessEmailAddress(newEmail);
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress("Email Importer", newEmail));
}
}
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
#endregion Trying to Find What type of email this is
if (type == 1) // Dispatch
{
#region Dispatch Email
var departmentId = _departmentSettingsService.GetDepartmentIdForDispatchEmail(emailAddress);
if (departmentId.HasValue)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentId.Value);
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
var callEmail = new CallEmail();
if (!String.IsNullOrWhiteSpace(message.Subject))
{
callEmail.Subject = message.Subject;
}
else
{
callEmail.Subject = "Dispatch Email";
}
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
callEmail.TextBody = message.TextBody;
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentId.Value;
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value, false);
}
else if (emailSettings.Department == null)
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value);
}
var activeCalls = _callsService.GetLatest10ActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(emailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentUsers, emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentId.Value;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetAllProfilesForDepartment(call.DepartmentId).Select(x => x.Value).ToList();
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Dispatch
}
else if (type == 2) // Email List
{
#region Distribution Email
var list = _distributionListsService.GetDistributionListByAddress(emailAddress);
if (list != null)
{
if (String.IsNullOrWhiteSpace(bounceEmail))
{
try
{
List <Model.File> files = new List <Model.File>();
try
{
if (message.Attachments != null && message.Attachments.Any())
{
foreach (var attachment in message.Attachments)
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
Model.File file = new Model.File();
byte[] filebytes = Convert.FromBase64String(attachment.Content);
file.Data = filebytes;
file.FileName = attachment.Name;
file.DepartmentId = list.DepartmentId;
file.ContentId = attachment.ContentID;
file.FileType = attachment.ContentType;
file.Timestamp = DateTime.UtcNow;
files.Add(_fileService.SaveFile(file));
}
}
}
}
catch { }
var dlqi = new DistributionListQueueItem();
dlqi.List = list;
dlqi.Users = _departmentsService.GetAllUsersForDepartment(list.DepartmentId);
if (files != null && files.Any())
{
dlqi.FileIds = new List <int>();
dlqi.FileIds.AddRange(files.Select(x => x.FileId).ToList());
}
dlqi.Message = new InboundMessage();
dlqi.Message.Attachments = new List <InboundMessageAttachment>();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
dlqi.Message.FromEmail = message.FromFull.Email.Trim();
dlqi.Message.FromName = message.FromFull.Name.Trim();
}
dlqi.Message.Subject = message.Subject;
dlqi.Message.HtmlBody = message.HtmlBody;
dlqi.Message.TextBody = message.TextBody;
dlqi.Message.MessageID = message.MessageID;
_queueService.EnqueueDistributionListBroadcast(dlqi);
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
else
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
return(new HttpResponseMessage(HttpStatusCode.Created));
#endregion Distribution Email
}
if (type == 3) // Group Dispatch
{
#region Group Dispatch Email
var departmentGroup = _departmentGroupsService.GetGroupByDispatchEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentGroup.DepartmentId);
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var callEmail = new CallEmail();
callEmail.Subject = message.Subject;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentGroup.DepartmentId;
if (departmentGroup.Department != null)
{
emailSettings.Department = departmentGroup.Department;
}
else
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentGroup.DepartmentId);
}
}
var activeCalls = _callsService.GetActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetAllUnitsForGroup(departmentGroup.DepartmentGroupId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentGroupUsers.Select(x => x.User).ToList(), emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentGroup.DepartmentId;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(departmentGroupUsers.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Dispatch Email
}
if (type == 4) // Group Message
{
#region Group Message
var departmentGroup = _departmentGroupsService.GetGroupByMessageEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var newMessage = new Message();
newMessage.SentOn = DateTime.UtcNow;
newMessage.SendingUserId = departmentGroup.Department.ManagingUserId;
newMessage.IsBroadcast = true;
newMessage.Subject = message.Subject;
newMessage.SystemGenerated = true;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
newMessage.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
newMessage.Body = message.TextBody;
}
foreach (var member in departmentGroupUsers)
{
if (newMessage.GetRecipients().All(x => x != member.UserId))
{
newMessage.AddRecipient(member.UserId);
}
}
var savedMessage = _messageService.SaveMessage(newMessage);
_messageService.SendMessage(savedMessage, "", departmentGroup.DepartmentId, false);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Message
}
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent(ex.ToString())
});
}
}
else
{
// If our message was null, we throw an exception
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent("Error parsing Inbound Message, message is null.")
});
}
}
public Tuple <bool, string> Process(CallEmailQueueItem item)
{
bool success = true;
string result = "";
_callEmailProvider = Bootstrapper.GetKernel().Resolve <ICallEmailProvider>();
if (!String.IsNullOrWhiteSpace(item?.EmailSettings?.Hostname))
{
CallEmailsResult emailResult = _callEmailProvider.GetAllCallEmailsFromServer(item.EmailSettings);
if (emailResult?.Emails != null && emailResult.Emails.Count > 0)
{
var calls = new List <Call>();
_callsService = Bootstrapper.GetKernel().Resolve <ICallsService>();
_queueService = Bootstrapper.GetKernel().Resolve <IQueueService>();
_departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
_userProfileService = Bootstrapper.GetKernel().Resolve <IUserProfileService>();
_departmentSettingsService = Bootstrapper.GetKernel().Resolve <IDepartmentSettingsService>();
_unitsService = Bootstrapper.GetKernel().Resolve <IUnitsService>();
// Ran into an issue where the department users didn't come back. We can't put the email back in the POP
// email box so just added some simple retry logic here.
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
var profiles = _userProfileService.GetAllProfilesForDepartment(item.EmailSettings.DepartmentId);
int retry = 0;
while (retry < 3 && departmentUsers == null)
{
Thread.Sleep(150);
departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
retry++;
}
foreach (var email in emailResult.Emails)
{
var activeCalls = _callsService.GetActiveCallsByDepartment(item.EmailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(item.EmailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(item.EmailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(item.EmailSettings.FormatType, email,
item.EmailSettings.Department.ManagingUserId, departmentUsers, item.EmailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = item.EmailSettings.DepartmentId;
if (!calls.Any(x => x.Name == call.Name && x.NatureOfCall == call.NatureOfCall))
{
calls.Add(call);
}
}
}
if (calls.Any())
{
var departmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(item.EmailSettings.DepartmentId);
foreach (var call in calls)
{
try
{
// Adding this in here to try and fix the error below with ObjectContext issues.
var newCall = CreateNewCallFromCall(call);
if (newCall.Dispatches != null && newCall.Dispatches.Any())
{
// We've been having this error here:
// The relationship between the two objects cannot be defined because they are attached to different ObjectContext objects.
// So I'm wrapping this in a try catch to prevent all calls form being dropped.
var savedCall = _callsService.SaveCall(newCall);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = profiles.Values.ToList();
cqi.DepartmentTextNumber = departmentTextNumber;
_queueService.EnqueueCallBroadcast(cqi);
}
}
catch (Exception ex)
{
result = ex.ToString();
Logging.LogException(ex);
}
}
}
_departmentsService.SaveDepartmentEmailSettings(emailResult.EmailSettings);
_callsService = null;
_queueService = null;
_departmentsService = null;
_callEmailProvider = null;
_userProfileService = null;
_departmentSettingsService = null;
}
}
return(new Tuple <bool, string>(success, result));
}