private async Task <IActionResult> AddHelpDeskAnswer()
{
try
{
HelpNumber = Convert.ToInt32(OriginalMessage.Substring(AddCommentForceReply.Length));
HelpDesk = HelpDeskFunction.HelpDeskFindByNumber(HelpNumber);
if (HelpDesk != null)
{
HelpDesk = HelpDeskFunction.AddAnswerComment(HelpDesk.Id, FollowerId, ReplyToMessageText);
BotMessage = new AdminHelpDeskMessage(HelpDesk, FollowerId);
await SendMessage(BotMessage.BuildMsg());
//Уведомляем всех сотрудников
BotMessage = new HelpDeskActionNotifiMessage(HelpDesk, HelpDesk.HelpDeskAnswer.LastOrDefault());
await SendMessageAllBotEmployeess(BotMessage.BuildMsg());
}
return(OkResult);
}
catch
{
return(OkResult);
}
}
private async Task <IActionResult> SendHelpDesk()
{
try
{
if (HelpDeskId == 0)
{
HelpNumber = Convert.ToInt32(CommandName.Substring(7));
HelpDesk = HelpDeskFunction.HelpDeskFindByNumber(HelpNumber);
}
if (HelpDeskId > 0)
{
HelpDesk = HelpDeskFunction.GetHelpDesk(HelpDeskId);
}
if (HelpDesk != null)
{
AdminHelpDeskMessage adminHelpDesk = new AdminHelpDeskMessage(HelpDesk, FollowerId);
await SendMessage(adminHelpDesk.BuildMsg());
}
return(OkResult);
}
catch
{
return(OkResult);
}
}
