/// <summary>
/// Releases the force party chat session.
/// </summary>
/// <param name="sessionID">The session identifier.</param>
/// <param name="proxyID">The proxy identifier.</param>
/// <param name="userId">The user identifier.</param>
/// <param name="chatClosingProtocol">The chat closing protocol.</param>
/// <returns></returns>
public static Pointel.Interactions.Chat.Core.General.OutputValues ReleaseForcePartyChatSession(string sessionID, int proxyID, string userId, string messageText)
{
Pointel.Logger.Core.ILog logger = Pointel.Logger.Core.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType, "AID");
Pointel.Interactions.Chat.Core.General.OutputValues output = Pointel.Interactions.Chat.Core.General.OutputValues.GetInstance();
try
{
Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText newMessageText = Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText.Create();
newMessageText.Text = messageText;
Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty requestReleaseParty = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestReleaseParty.Create(sessionID, userId, Genesyslab.Platform.WebMedia.Protocols.BasicChat.Action.ForceClose,
newMessageText);
if (Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.Send(requestReleaseParty);
logger.Info("------------ReleaseForcePartyChatSession-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("ProxyID :" + proxyID);
logger.Info("UserID :" + userId);
logger.Info("-----------------------------------------------------");
logger.Info(requestReleaseParty.ToString());
output.MessageCode = "200";
output.Message = "Release Force Party ChatSession Successful";
}
else
{
logger.Warn("ReleaseForcePartyChatSession() : Chat Server protocol is Null..");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while Release Party Chat Session request " + generalException.ToString());
output.MessageCode = "2001";
output.Message = generalException.Message;
}
return(output);
}
/// <summary>
/// Sends the chat consult message.
/// </summary>
/// <param name="sessionID">The session unique identifier.</param>
/// <param name="messageText">The message text.</param>
/// <param name="chatProtocol">The chat protocol.</param>
/// <returns></returns>
public static Pointel.Interactions.Chat.Core.General.OutputValues SendChatConsultMessage(string sessionID, string messageText)
{
Pointel.Logger.Core.ILog logger = Pointel.Logger.Core.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType, "AID");
Pointel.Interactions.Chat.Core.General.OutputValues output = Pointel.Interactions.Chat.Core.General.OutputValues.GetInstance();
try
{
Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestMessage requestSendMessage = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestMessage.Create();
requestSendMessage.SessionId = sessionID;
Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText newMessageText = Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText.Create();
newMessageText.Text = messageText;
requestSendMessage.Visibility = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Visibility.Int;
requestSendMessage.MessageText = newMessageText;
if (Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.Send(requestSendMessage);
logger.Info("------------SendChatConsultMessage-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("MessageText :" + messageText);
logger.Info("----------------------------------------");
logger.Info(requestSendMessage.ToString());
output.MessageCode = "200";
output.Message = "Send Chat Consult Message Successful";
}
else
{
logger.Warn("SendChatConsultMessage() : Basic Chat Protocol is Null..");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while Send Chat Consult Message request " + generalException.ToString());
output.MessageCode = "2001";
output.Message = generalException.Message;
}
return(output);
}
/// <summary>
/// Joins the consult chat session.
/// </summary>
/// <param name="sessionID">The session unique identifier.</param>
/// <param name="subject">The subject.</param>
/// <param name="message">The message.</param>
/// <param name="userData">The user data.</param>
/// <returns></returns>
public static Pointel.Interactions.Chat.Core.General.OutputValues JoinConsultChatSession(string sessionID, string subject, string message, Genesyslab.Platform.Commons.Collections.KeyValueCollection userData)
{
Pointel.Logger.Core.ILog logger = Pointel.Logger.Core.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType, "AID");
Pointel.Interactions.Chat.Core.General.OutputValues output = Pointel.Interactions.Chat.Core.General.OutputValues.GetInstance();
try
{
Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestJoin requestJoinChat = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Requests.RequestJoin.Create();
Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText newMessageText = Genesyslab.Platform.WebMedia.Protocols.BasicChat.MessageText.Create();
newMessageText.Text = message;
requestJoinChat.MessageText = newMessageText;
requestJoinChat.SessionId = sessionID;
requestJoinChat.UserData = userData;
requestJoinChat.Visibility = Genesyslab.Platform.WebMedia.Protocols.BasicChat.Visibility.Int;
requestJoinChat.Subject = subject;
if (Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol != null && Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.State == Genesyslab.Platform.Commons.Protocols.ChannelState.Opened)
{
Genesyslab.Platform.Commons.Protocols.IMessage iMessage = Pointel.Interactions.Chat.Core.Util.Settings.ChatProtocol.Request(requestJoinChat);
if (iMessage != null)
{
logger.Info("------------JoinConsultChatSession-------------");
logger.Info("SessionID :" + sessionID);
logger.Info("subject :" + subject);
logger.Info("MessageText:" + message);
logger.Info("----------------------------------------");
logger.Trace(iMessage.ToString());
output.RequestJoinIMessage = iMessage;
output.MessageCode = "200";
output.Message = "Join Consult Chat Session Successful";
}
else
{
logger.Warn("JoinConsultChatSession() : IMessage is Null..");
}
}
else
{
logger.Warn("JoinConsultChatSession() : Interaction Server protocol is Null..");
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while Join the consult chat session request " + generalException.ToString());
output.MessageCode = "2001";
output.Message = generalException.Message;
}
return(output);
}
