public FreshdeskContactDto GetContact(long contactId)
{
string responseBody = String.Empty;
FreshdeskContactDto contact = null;
HttpWebRequest request = FreshdeskHttpClient.GetRequestMessage("GET",
$"/api/v2/contacts/{contactId}");
try
{
responseBody = GetRequest(request);
if (!string.IsNullOrEmpty(responseBody))
{
contact = JsonConvert.DeserializeObject <FreshdeskContactDto>(responseBody);
}
}
catch (Exception ex)
{
Console.WriteLine(ex.Message);
}
return(contact);
}
public Guid?CreateContact(long contactId)
{
Guid?contactGuid = null;
FreshdeskContactDto freshdeskContactDto = _freshdeskRepo.GetContact(contactId);
if (freshdeskContactDto != null)
{
Entity contactEntity = _contactMapper.CreateContact(freshdeskContactDto);
if (contactEntity != null)
{
var result = UpsertContact(contactEntity);
contactGuid = result.EntityId;
}
}
return(contactGuid);
}
public FreshdeskContactDto CreateContact(FreshdeskContactForCreation freshdeskContactForCreation)
{
FreshdeskContactDto freshdeskContactDto = null;
string responseBody = String.Empty;
HttpWebRequest request = FreshdeskHttpClient.GetRequestMessage("POST",
$"/api/v2/contacts");
string data = JsonConvert.SerializeObject(freshdeskContactForCreation);
byte[] byteArray = Encoding.UTF8.GetBytes(data);
// Set the ContentLength property of the WebRequest.
request.ContentLength = byteArray.Length;
responseBody = WriteRequest(request, byteArray);
freshdeskContactDto = JsonConvert.DeserializeObject <FreshdeskContactDto>(responseBody);
return(freshdeskContactDto);
}
public Entity CreateContact(FreshdeskContactDto freshdeskContactDto)
{
Entity contact = new Entity("contact");
contact["isw_freshdeskid"] = freshdeskContactDto.Id.ToString();
if (freshdeskContactDto.CompanyId != null)
{
string[] columns = { "accountid" };
ConditionExpression ce = new ConditionExpression("isw_freshdeskid", ConditionOperator.Equal, freshdeskContactDto.CompanyId.ToString());
FilterExpression fe = new FilterExpression();
fe.AddCondition(ce);
var ec = CrmServiceFactory.RetrieveEntities("account", columns, fe, 1);
if (ec.Entities.Count > 0)
{
contact.Attributes["parentcustomerid"] = new EntityReference(ec.Entities[0].LogicalName, ec.Entities[0].Id);
}
}
if (!string.IsNullOrEmpty(freshdeskContactDto.Email))
{
contact["emailaddress1"] = freshdeskContactDto.Email;
}
if (!string.IsNullOrEmpty(freshdeskContactDto.Name))
{
string[] nameSplit = freshdeskContactDto.Name.Split(' ');
contact["firstname"] = nameSplit[0];
if (nameSplit.Length > 1)
{
contact["lastname"] = nameSplit[1];
}
}
contact["telephone1"] = freshdeskContactDto.Phone;
if (!string.IsNullOrEmpty(freshdeskContactDto.Description))
{
contact["description"] = freshdeskContactDto.Description;
}
if (!string.IsNullOrEmpty(freshdeskContactDto.Address))
{
contact["address1_line1"] = freshdeskContactDto.Address;
}
if (!string.IsNullOrEmpty(freshdeskContactDto.JobTitle))
{
contact["jobtitle"] = freshdeskContactDto.JobTitle;
}
if (!string.IsNullOrEmpty(freshdeskContactDto.Mobile))
{
contact["telephone2"] = freshdeskContactDto.Mobile;
}
if (!string.IsNullOrEmpty(freshdeskContactDto.Name))
{
contact["fullname"] = freshdeskContactDto.Name;
}
return(contact);
}
