private static void AddFreshDesk(IServiceCollection services, FreshDeskSettings freshDeskSettings)
{
if (freshDeskSettings is null)
{
throw new ArgumentNullException(nameof(freshDeskSettings));
}
// TODO: update tests so these can be re-enabled
//if (string.IsNullOrEmpty(freshDeskSettings.Domain))
// throw new ArgumentException("FreshDesk Domain must be set", nameof(freshDeskSettings));
//if (string.IsNullOrEmpty(freshDeskSettings.APIKey))
// throw new ArgumentException("FreshDesk APIKey must be set", nameof(freshDeskSettings));
var credentials = new FreshdeskCredentials(freshDeskSettings.APIKey);
var config = new FreshdeskConfig
{
Domain = freshDeskSettings.Domain,
Credentials = credentials,
MultiCompanySupport = true,
RetryWhenThrottled = true
};
#pragma warning disable CA2000 // Dispose objects before losing scope - Shouldn't be disposed as all it does is dispose the HttpClient
var freshDeskClient = new FreshdeskClient(config);
#pragma warning restore CA2000 // Dispose objects before losing scope
services.AddSingleton(freshDeskClient);
}
public FreshdeskHttpClient(FreshdeskConfig config)
{
_logger = config.Logger;
_retryWhenThrottled = config.RetryWhenThrottled;
_timeout = config.Timeout;
_httpClient = new HttpClient();
_httpClient.DefaultRequestHeaders.Add("Authorization", $"Basic {config.Credentials.GetEncodedCredentials()}");
}
public static FreshdeskConfigInternal FromConfig(FreshdeskConfig config)
{
return(new FreshdeskConfigInternal
{
ApiBaseUri = $"https://{config.Domain}/api/v2",
MultiCompanySupport = config.MultiCompanySupport,
MultiLanguageSupport = config.MultiLanguageSupport,
MultiTimeZoneSupport = config.MultiTimeZoneSupport,
});
}
private static async Task GetAllContactsAsync(string domain, string apiKey)
{
var config = new FreshdeskConfig
{
Domain = domain,
Credentials = new FreshdeskCredentials(apiKey),
RetryWhenThrottled = true
};
using (var client = new FreshdeskClient(config))
{
try
{
var result = await client.Contacts.GetListAsync();
var account = await client.Companies.CreateAsync(new FreshdeskCompany
{
Name = "Fake Company Name, Inc."
});
var contact = await client.Contacts.CreateAsync(new FreshdeskContact
{
Active = true,
Name = "Mr User Name",
Email = "*****@*****.**",
CompanyId = account.Id
});
var ticket = await client.Tickets.CreateAsync(new FreshdeskTicket
{
RequesterId = contact.Id,
Subject = "Test",
Description = "This is a test issue",
FrDueBy = DateTime.UtcNow + TimeSpan.FromHours(5),
DueBy = DateTime.UtcNow + TimeSpan.FromDays(2)
});
}
catch (Exception ex)
{
throw;
}
}
}
