public IActionResult CreateTickets(TicketModel ticketModel)
{
if (ModelState.IsValid)
{
try
{
TicketsModel Tickets = JsonConvert.DeserializeObject <TicketsModel>
(_freshDeskApi.FreshDesk("tickets", JsonConvert.SerializeObject(ticketModel), "POST"));
return(Ok(Tickets));
}
catch (WebException e)
{
return(BadRequest(_freshDeskApi.Exception(e)));
}
}
else
{
return(BadRequest(ModelState));
}
}
public IActionResult CreateNote(long ticket_id, NoteModel noteModel)
{
if (ModelState.IsValid && ticket_id != 0)
{
try
{
NotesModel notes = JsonConvert.DeserializeObject <NotesModel>
(_freshDeskApi.FreshDesk($"tickets/{ticket_id}/notes", JsonConvert.SerializeObject(noteModel), "POST"));
return(Ok(notes));
}
catch (WebException e)
{
return(BadRequest(_freshDeskApi.Exception(e)));
}
}
else if (ticket_id == 0)
{
return(BadRequest("Enter Ticket Id"));
}
else
{
return(BadRequest(ModelState));
}
}