Ejemplo n.º 1
0
        public string GetBody(int _requestid, int _itemid, int _number, int _serviceid, int _rrid, int _rr_workflowid, string _se_dsn, int _environment, string _dsn_asset, string _dsn_ip)
        {
            string              strView              = "";
            Applications        oApplication         = new Applications(user, dsn);
            RequestItems        oRequestItem         = new RequestItems(user, dsn);
            ResourceRequest     oResourceRequest     = new ResourceRequest(user, dsn);
            Users               oUser                = new Users(user, dsn);
            Services            oService             = new Services(user, dsn);
            Variables           oVariable            = new Variables(_environment);
            Functions           oFunction            = new Functions(0, dsn, _environment);
            Requests            oRequest             = new Requests(user, dsn);
            Projects            oProject             = new Projects(user, dsn);
            ServiceRequests     oServiceRequest      = new ServiceRequests(user, dsn);
            ServiceEditor       oServiceEditor       = new ServiceEditor(user, _se_dsn);
            Servers             oServer              = new Servers(user, dsn);
            Workstations        oWorkstation         = new Workstations(user, dsn);
            AssetOrder          oAssetOrder          = new AssetOrder(user, dsn, _dsn_asset, _environment);
            AssetSharedEnvOrder oAssetSharedEnvOrder = new AssetSharedEnvOrder(user, dsn, _dsn_asset, _environment);
            PNCTasks            oPNCTask             = new PNCTasks(user, dsn);
            TSM          oTSM         = new TSM(user, dsn);
            StatusLevels oStatusLevel = new StatusLevels();

            DataSet dsRR = oResourceRequest.GetRequestService(_requestid, _serviceid, _number);

            if (dsRR.Tables[0].Rows.Count > 0)
            {
                if (_rrid == 0)
                {
                    Int32.TryParse(dsRR.Tables[0].Rows[0]["parent"].ToString(), out _rrid);
                }
                if (_rr_workflowid == 0)
                {
                    Int32.TryParse(dsRR.Tables[0].Rows[0]["id"].ToString(), out _rr_workflowid);
                }
            }

            // Workflow
            string strWorkflowName = "";
            int    intProject      = oRequest.GetProjectNumber(_requestid);

            if (intProject > 0)
            {
                strView += "<tr><td valign=\"top\"><b>Project Name:</b></td>";
                strView += "<td colspan=\"40\">" + oProject.Get(intProject, "name") + "</td></tr>";
                strView += "<tr><td valign=\"top\"><b>Project Number:</b></td>";
                strView += "<td>" + "<a href=\"" + oRequest.GetDataPointLink(_requestid, _environment) + "\" target=\"_blank\">" + oProject.Get(intProject, "number") + "</a></td></tr>";
            }
            else
            {
                string strTaskName = "N/A";
                if (_rr_workflowid > 0)
                {
                    strTaskName = oResourceRequest.GetWorkflow(_rr_workflowid, "name").Trim();
                }
                if ((strTaskName == "" || strTaskName == "N/A") && _rrid > 0)
                {
                    strTaskName = oResourceRequest.Get(_rrid, "name").Trim();
                }
                if ((strTaskName == "" || strTaskName == "N/A") && _requestid > 0)
                {
                    strTaskName = oServiceRequest.Get(_requestid, "name").Trim();
                }
                strView += "<tr><td valign=\"top\"><b>Task Name:</b></td>";
                strView += "<td colspan=\"40\">" + strTaskName + "</td></tr>";
            }
            strView += "<tr><td valign=\"top\"><b>Task Number:</b></td>";
            strView += "<td>" + "<a href=\"javascript:void(0);\" class=\"lookup\" onclick=\"OpenNewWindowMenu('/datapoint/service/resource.aspx?id=" + oFunction.encryptQueryString(_rrid.ToString()) + "', '800', '600');\">CVT" + _requestid.ToString() + "-" + _serviceid.ToString() + "-" + _number.ToString() + "</a></td></tr>";
            //strWorkflowName += "<td>" + "<a href=\"javascript:void(0);\" class=\"lookup\" onclick=\"OpenNewWindowMenu('" + oRequest.GetDataPointLink(_requestid, _environment) + "', '800', '600');\">CVT" + _requestid.ToString() + "</a></td>";

            string strWorkflowRequested  = "";
            string strWorkflowCreated    = "";
            string strWorkflowService    = "";
            string strWorkflowDepartment = "";
            string strWorkflowResources  = "";
            string strWorkflowStatus     = "";
            string strWorkflowComments   = "";
            int    intStatus             = 0;

            // Requested
            strWorkflowRequested += "<td valign=\"top\"><b>Requested By:</b></td>";
            int intRequestor        = oRequest.GetUser(_requestid);
            int intRequestorManager = 0;

            Int32.TryParse(oUser.Get(intRequestor, "manager"), out intRequestorManager);
            Int32.TryParse(oResourceRequest.Get(_rrid, "status"), out intStatus);
            strWorkflowRequested += "<td>" + oUser.GetFullName(intRequestor) + " (" + oUser.GetName(intRequestor) + ")" + "</td>";
            strWorkflowCreated   += "<td valign=\"top\"><b>Created On:</b></td>";
            if (_rrid > 0)
            {
                strWorkflowCreated += "<td>" + DateTime.Parse(oResourceRequest.Get(_rrid, "created")).ToLongDateString() + "</td>";
            }
            else
            {
                strWorkflowCreated += "<td>" + DateTime.Parse(oRequest.Get(_requestid, "created")).ToLongDateString() + "</td>";
            }
            // Service
            strWorkflowService += "<td valign=\"top\"><b>Service:</b></td>";
            if (_serviceid == 0)
            {
                strWorkflowService += "<td>" + oRequestItem.GetItem(_itemid, "service_title") + "</td>";
            }
            else
            {
                strWorkflowService += "<td>" + oService.GetName(_serviceid) + "</td>";
            }
            // Department
            strWorkflowDepartment += "<td valign=\"top\"><b>Department:</b></td>";
            strWorkflowDepartment += "<td>" + oApplication.Get(oRequestItem.GetItemApplication(_itemid), "service_title") + "</td>";
            // Resources
            string  strApprovers = "";
            DataSet dsApprovals  = oResourceRequest.GetApprovals(_requestid, _serviceid, _number);

            foreach (DataRow drApprover in dsApprovals.Tables[0].Rows)
            {
                int intApprover = Int32.Parse(drApprover["userid"].ToString());
                if (drApprover["approved"].ToString() == "" && drApprover["denied"].ToString() == "")
                {
                    if (strApprovers != "")
                    {
                        strApprovers += "\\n";
                    }
                    strApprovers += oUser.GetFullName(intApprover) + " (" + oUser.GetName(intApprover) + ")";
                }
            }
            bool boolAutomated = (oService.Get(_serviceid, "automate") == "1");

            if (boolAutomated == false)
            {
                DataSet dsReqForm = oRequestItem.GetForm(_requestid, _serviceid, _itemid, _number);
                if (dsReqForm.Tables[0].Rows.Count > 0)
                {
                    boolAutomated = (dsReqForm.Tables[0].Rows[0]["automated"].ToString() == "1" ? true : false);
                }
            }
            strWorkflowResources += "<td valign=\"top\"><b>Assigned:</b></td>";
            strWorkflowStatus    += "<td><b>Status:</b></td>";
            if (boolAutomated == true)
            {
                strWorkflowResources += "<td valign=\"top\">---</td>";
                intStatus             = (int)ResourceRequestStatus.NotAvailable; // Set to N/A since it is automated...
                strWorkflowStatus    += "<td>" + oStatusLevel.HTML(intStatus) + "</td>";
            }
            else
            {
                List <WorkflowStatus> RR = oResourceRequest.GetStatus(null, _rrid, null, null, null, null, false, _se_dsn);
                if (RR.Count > 0)
                {
                    StringBuilder strUsers = new StringBuilder();
                    foreach (string strUser in RR[0].users)
                    {
                        if (String.IsNullOrEmpty(strUser) == false)
                        {
                            strUsers.Append(strUser);
                            strUsers.AppendLine("<br/>");
                        }
                    }
                    strWorkflowResources += "<td valign=\"top\">" + strUsers.ToString() + "</td>";
                    strWorkflowStatus    += "<td>" + RR[0].status + "</td>";
                    if (String.IsNullOrEmpty(RR[0].comments) == false)
                    {
                        strWorkflowComments += "<td valign=\"top\"><b>Comments:</b></td>";
                        strWorkflowComments += "<td valign=\"top\">" + oFunction.FormatText(RR[0].comments) + "</td>";
                    }
                }
                else
                {
                    strWorkflowResources += "<td valign=\"top\"> N / A </td>";
                    strWorkflowStatus    += "<td> N / A </td>";
                }
            }
            strView += "<tr>" + strWorkflowRequested + "</tr><tr>" + strWorkflowCreated + "</tr><tr>" + strWorkflowService + "</tr><tr>" + strWorkflowDepartment + "</tr>" + "<tr>" + strWorkflowStatus + "</tr>" + (strWorkflowResources == "" ? "" : "<tr>" + strWorkflowResources + "</tr>") + (strWorkflowComments == "" ? "" : "<tr>" + strWorkflowComments + "</tr>");

            if (strView == "")
            {
                strView = "Information Unavailable";
            }
            else
            {
                strView = "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\">" + strView + "</table>";
                StringBuilder      sbViewRequest       = new StringBuilder();
                Customized         oCustomized         = new Customized(user, dsn);
                DNS                oDNS                = new DNS(user, dsn);
                OnDemandTasks      oOnDemandTask       = new OnDemandTasks(user, dsn);
                Reports            oReport             = new Reports(user, dsn);
                Audit              oAudit              = new Audit(user, dsn);
                Enhancements       oEnhancement        = new Enhancements(user, dsn);
                ServerDecommission oServerDecommission = new ServerDecommission(0, dsn);
                Storage            oStorage            = new Storage(0, dsn);

                string strCatch = "1";
                try
                {
                    sbViewRequest.Append(oServiceEditor.GetRequestBody(_requestid, _serviceid, _number, dsn));
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "2";
                        sbViewRequest.Append(oCustomized.GetPNCDNSConflictBody(_requestid, _itemid, _number));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "3";
                        sbViewRequest.Append(oCustomized.GetStorage3rdBody(_requestid, _itemid, _number, _environment));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "4";
                        sbViewRequest.Append(oOnDemandTask.GetServerOther(_requestid, _serviceid, _number, _environment, _dsn_asset, _dsn_ip));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "5";
                        sbViewRequest.Append(GetBody(oReport.GetOrderReport(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "6";
                        sbViewRequest.Append(oServerDecommission.GetBody(_requestid, _number, _dsn_asset, _environment));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "7";
                        sbViewRequest.Append(oCustomized.GetDecommissionServerBody(_requestid, _itemid, _number, _dsn_asset));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "7.1";
                        sbViewRequest.Append(oWorkstation.GetApprovalSummary(_requestid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "8";
                        int intEnhancementID = oCustomized.GetEnhancementID(_requestid);
                        if (intEnhancementID > 0)
                        {
                            sbViewRequest.Append("<tr><td>");
                            sbViewRequest.Append(oCustomized.GetEnhancementBody(intEnhancementID, _environment, false));
                            sbViewRequest.Append("</td></tr>");
                        }
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "9";
                        int intIssueID = oCustomized.GetIssueID(_requestid);
                        if (intIssueID > 0)
                        {
                            sbViewRequest.Append("<tr><td>");
                            sbViewRequest.Append(oCustomized.GetIssueBody(intIssueID, _environment, false));
                            sbViewRequest.Append("</td></tr>");
                        }
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "10";
                        sbViewRequest.Append(GetBody(oCustomized.GetIIS(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "11";
                        sbViewRequest.Append(GetBody(oCustomized.GetRemediation(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "12";
                        sbViewRequest.Append(GetBody(oCustomized.GetServerArchive(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "13";
                        sbViewRequest.Append(GetBody(oCustomized.GetServerRetrieve(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "14";
                        sbViewRequest.Append(GetBody(oCustomized.GetTPM(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "15";
                        sbViewRequest.Append(GetBody(oCustomized.GetWorkstation(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "16";
                        sbViewRequest.Append(GetBody(oCustomized.GetThirdTierDistributed(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "17";
                        sbViewRequest.Append(GetBody(oCustomized.GetGeneric(_requestid, _itemid, _number), _serviceid));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "18";
                        sbViewRequest.Append(oDNS.GetDNSBody(_requestid, _itemid, _number, false, _environment));
                    }
                    if (sbViewRequest.ToString() == "")
                    {
                        strCatch = "19";
                        sbViewRequest.Append(oAudit.GetErrorBody(_requestid, _serviceid, _number));
                    }

                    if (sbViewRequest.ToString() == "")//Server Error Provisioning Support
                    {
                        strCatch = "20";
                        sbViewRequest.Append(oServer.GetErrorDetailsBody(_requestid, _itemid, _number, _environment));
                    }

                    if (sbViewRequest.ToString() == "") //Workstation Error Provisioning Support
                    {
                        strCatch = "21";
                        sbViewRequest.Append(oWorkstation.GetVirtualErrorDetailsBody(_requestid, _number, _environment));
                    }

                    if (sbViewRequest.ToString() == "") //Asset Procurement
                    {
                        strCatch = "22";
                        sbViewRequest.Append(oAssetOrder.GetOrderBody(_requestid, _itemid, _number));
                    }

                    if (sbViewRequest.ToString() == "") //Shared Environement - IM
                    {
                        strCatch = "23";
                        sbViewRequest.Append(oAssetSharedEnvOrder.GetOrderBody(_requestid, _itemid, _number));
                    }

                    if (sbViewRequest.ToString() == "") //Backup
                    {
                        strCatch = "24";
                        sbViewRequest.Append(oTSM.GetBody(_requestid, _itemid, _number, _dsn_asset, _dsn_ip));
                    }

                    if (sbViewRequest.ToString() == "") // New Enhancement
                    {
                        strCatch = "25";
                        sbViewRequest.Append(oEnhancement.GetBodyRequest(_requestid, _environment));
                    }

                    if (sbViewRequest.ToString() == "") // New Enhancement
                    {
                        strCatch = "26";
                        sbViewRequest.Append(oStorage.GetBody(_requestid, _itemid, _number, _dsn_asset, _dsn_ip, _environment, false));
                    }


                    if (sbViewRequest.ToString() == "")
                    {
                        //strViewRequest = "Information Unavailable";
                        sbViewRequest.Append("&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;");
                    }
                    else
                    {
                        if (sbViewRequest.ToString().Trim().StartsWith("<table") == false)
                        {
                            sbViewRequest.Insert(0, "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\">");
                            sbViewRequest.Append("</table>");
                        }
                    }
                }
                catch
                {
                    sbViewRequest = new StringBuilder("&nbsp;&nbsp;** WARNING: Information Unavailable (# " + strCatch + ") **&nbsp;&nbsp;");
                }
                sbViewRequest.Insert(0, "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\"><tr><td>");
                sbViewRequest.Append("</td></tr></table>");
                strView += "<br/>" + sbViewRequest.ToString();
            }
            return(strView);
        }