protected override void OnSave()
{
var lastState = EditObject.CurrentState;
var now = DateTime.UtcNow;
var usuario = DAOFactory.UsuarioDAO.FindById(Usuario.Id);
EditObject.Nombre = txtNombre.Text.Trim();
EditObject.Telefono = txtTelefono.Text.Trim();
EditObject.Mail = txtMail.Text.Trim();
EditObject.TipoProblema = (short)cbTipoProblema.SelectedIndex;
EditObject.Descripcion = txtDescripcion.Text.Trim();
EditObject.Nivel = (short)cbNivel.Selected;
EditObject.NivelObj = cbNivel.Selected > 0 ? DAOFactory.NivelDAO.FindById(cbNivel.Selected) : null;
EditObject.CategoriaObj = cbCategoria.Selected > 0 ? DAOFactory.CategoriaDAO.FindById(cbCategoria.Selected) : null;
EditObject.Subcategoria = cbSubcategoria.Selected > 0 ? DAOFactory.SubCategoriaDAO.FindById(cbSubcategoria.Selected) : null;
EditObject.MailList = txtMailList.Text.Trim();
if (dtInicio.SelectedDate.HasValue)
{
EditObject.FechaInicio = SecurityExtensions.ToDataBaseDateTime(dtInicio.SelectedDate.Value);
}
EditObject.Empresa = cbEmpresa.Selected <= 0 ? null : DAOFactory.EmpresaDAO.FindById(cbEmpresa.Selected);
EditObject.Vehiculo = cbVehiculo.Selected > 0 ? DAOFactory.CocheDAO.FindById(cbVehiculo.Selected) : null;
EditObject.Dispositivo = cbDispositivo.Selected > 0 ? DAOFactory.DispositivoDAO.FindById(cbDispositivo.Selected) : null;
EditObject.NroParte = EditMode ? txtNroParte.Text.Trim() : string.Empty;
if (!EditMode)
{
EditObject.Fecha = now;
EditObject.Usuario = usuario;
}
var estado = (short)(!EditMode ? 0 : cbEstado.SelectedIndex);
if (EditObject.CurrentState == 4 && cbResolucion.SelectedIndex != 0)
{
estado = (short)(cbResolucion.SelectedIndex == 1 ? 5 : 6);
}
var detail = new SupportTicketDetail
{
Estado = estado,
Fecha = now,
SupportTicket = EditObject,
Usuario = usuario,
Descripcion = Server.HtmlEncode(txtComentario.Text.Trim()).Replace("\r\n", "<br />")
};
EditObject.AddDetail(detail);
if (lastState != estado)
{
var le = DAOFactory.SupportTicketDAO.GetEstados()[lastState];
var ne = DAOFactory.SupportTicketDAO.GetEstados()[estado];
if (!string.IsNullOrEmpty(detail.Descripcion))
{
detail.Descripcion += "<br /><br />";
}
detail.Descripcion += string.Concat("[", CultureManager.GetLabel("SUPPORT_STATE_CHANGED"), ": ", le, " > ", ne, "]");
upGridEstados.Update();
}
if (filUpload.HasFile)
{
CheckDirectory();
var filename = GetFileName(filUpload.FileName);
filUpload.SaveAs(Path.Combine(AttachDirectory, filename));
if (string.IsNullOrEmpty(EditObject.FileName))
{
EditObject.FileName = filename;
}
else
{
EditObject.FileName += ";" + filename;
}
if (!string.IsNullOrEmpty(detail.Descripcion))
{
detail.Descripcion += "<br /><br />";
}
detail.Descripcion += string.Concat("[", CultureManager.GetLabel("SUPPORT_FILE_UPLOADED"), ": ", filename, "]");
}
DAOFactory.SupportTicketDAO.SaveOrUpdate(EditObject);
InformarPorMail(!EditMode);
upComentarios.Update();
}