private void btnrjReassignJob_Click(object sender, EventArgs e)
{
if (txtrjName.TextLength != 0 && txtrjSurname.TextLength != 0)
{
request.WorkRequirement = workRequest;
request.WorkDuration = workDuration;
request.Name = txtrjName.Text;
request.Surname = txtrjSurname.Text;
if (request.AssignRequest() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void tcCallCentre_Selected(object sender, TabControlEventArgs e)
{
if (tcCallCentre.SelectedTab == tcCallCentre.TabPages["tpViewAgreement"])
{
if (txtClientCode.Text != string.Empty)
{
List <string> list = new List <string>();
list = contract.ViewAgreement(txtFirstName.Text, txtLastName_Business.Text, txtLastName_Business.Text, cmbClientType.Text);
contract.ContractType = list[0];
contract.ServiceName = list[1];
contract.ServiceLevel = list[2];
contract.ServiceAvailability = list[3];
contract.EquipmentName = list[4];
contract.EquipmentModel = list[5];
txtContractType.Text = contract.ContractType;
txtServiceName.Text = contract.ServiceName;
txtServiceLevel.Text = contract.ServiceLevel;
txtServiceAvailable.Text = contract.ServiceAvailability;
txtEquipmentName.Text = contract.EquipmentName;
txtEquipmentModel.Text = contract.EquipmentModel;
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
tcCallCentre.SelectedIndex = 0;
}
}
}
private void btnAdd_Click(object sender, EventArgs e)
{
if (txtajEmpName.TextLength != 0 && txtajEmpSurname.TextLength != 0)
{
WorkRequest submitRequest = new WorkRequest();
submitRequest.Name = txtajEmpName.Text;
submitRequest.Surname = txtajEmpSurname.Text;
submitRequest.WorkDuration = workDuration;
submitRequest.WorkRequirement = workRequest;
if (submitRequest.SubmitRequest() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void metroButton1_Click(object sender, EventArgs e)
{
if (cmbcoContractType.Text != string.Empty && txticServiceName.Text != string.Empty && txticServiceLevel.Text != string.Empty && txticServiceAvailable.Text != string.Empty)
{
contract.ContractType = cmbcoContractType.Text;
contract.ServiceName = txticServiceName.Text;
contract.ServiceLevel = txticServiceLevel.Text;
contract.ServiceAvailability = txticServiceAvailable.Text;
contract.EquipmentName = cmbicEquipmentName.Text;
contract.EquipmentModel = cmbicEquipmentModel.Text;
if (contract.CaptureAgreementDetails() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void btnEnd_Click(object sender, EventArgs e)
{
call.EndTime = DateTime.Now;
call.EmpName = ename;
call.EmpSurname = esurname;
call.Reason = cmbReason.Text;
call.ClientType = cmbClientType.Text;
if (txtWorkRequirement.Text != string.Empty || cmbReason.Text != string.Empty)
{
submitRequest.WorkRequirement = txtWorkRequirement.Text;
submitRequest.WorkDuration = "Pending";
submitRequest.Name = ename;
submitRequest.Surname = esurname;
}
if (cmbClientType.Text == "Individual")
{
call.CustomerName = txtFirstName.Text;
call.CustomerSurname = txtLastName_Business.Text;
call.BusinessName = txtLastName_Business.Text;
}
else
{
call.CustomerName = txtLastName_Business.Text;
call.CustomerSurname = txtLastName_Business.Text;
call.BusinessName = txtLastName_Business.Text;
call.EmpName = ename;
call.EmpSurname = esurname;
call.BusinessName = txtLastName_Business.Text;
}
if (call.InitiateCall() == true && submitRequest.SubmitRequest() == true)
{
timer1.Stop();
lblTimer.Visible = false;
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
ClearTextBoxes();
btnEnd.Visible = false;
panel1.Visible = false;
panel2.Visible = false;
btnReport.Visible = false;
pictureBox1.Visible = false;
pictureBox2.Visible = false;
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
private void btnAccept_Click(object sender, EventArgs e)
{
if (clientType != string.Empty)
{
btnAccept.Visible = false;
btnEnd.Visible = true;
call.ReceiveTime = DateTime.Now;
lblTimer.Visible = true;
timer1.Enabled = true;
timer1.Start();
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void btnClose_Click(object sender, EventArgs e)
{
if (txtWorkRequestID.TextLength != 0)
{
request.WorkID = int.Parse(txtWorkRequestID.Text);
if (request.CloseRequest() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void metroButton2_Click(object sender, EventArgs e)
{
if (txtucContractCode.Text != string.Empty)
{
List <string> list = new List <string>();
string identifier = txtucContractCode.Text;
list = contract.ViewAgreementWithIdentifier(identifier);
if (txtucContractCode.Text != string.Empty)
{
txticContractType.Text = list[0];
txticServiceName.Text = list[1];
txticServiceLevel.Text = list[2];
txticServiceAvailable.Text = list[3];
txtEquipmentType.Text = list[4];
txtEquipmentName.Text = list[5];
txtEquipmentModel.Text = list[6];
}
metroPanel1.Visible = true;
}
else
{
Message += new Display.myDelegate(Display.Error);
}
}
private void btnFind_Click(object sender, EventArgs e)
{
cmbClientType.Text = clientType;
if (clientIdentifier == null)
{
clientIdentifier = txtClientCode.Text;
}
else
{
txtClientCode.Text = clientIdentifier;
}
Thread.Sleep(1000);
if (txtClientCode.Text != string.Empty)
{
ClientDetail.eClientStatus status = details.GetStatus(txtClientCode.Text);
StatusColor(ref richTextBox1, status);
if (cmbClientType.Text == "Individual")
{
List <string> list = details.FindClient(cmbClientType.Text, txtClientCode.Text);
// MessageBox.Show("individual");
Individual clientDetail = new Individual();
clientDetail.FirstName = list[0];
clientDetail.LastName = list[1];
clientDetail.TelNumber = int.Parse(list[2]);
clientDetail.Address = list[3];
clientDetail.AdhocNote = list[4];
clientDetail.ClientReport = list[5];
clientDetail.ClientStatus = list[6];
clientDetail.ClientFollowup = list[7];
txtFirstName.Text = clientDetail.FirstName;
txtLastName_Business.Text = clientDetail.LastName;
txtTelNum.Text = clientDetail.TelNumber.ToString();
txtAddress.Text = clientDetail.Address;
txtAdhocNote.Text = clientDetail.AdhocNote;
txtReport.Text = clientDetail.ClientReport;
txtStatus.Text = clientDetail.ClientStatus;
txtFollowup.Text = clientDetail.ClientFollowup;
}
else
{
List <string> list = details.FindClient(cmbClientType.Text, txtClientCode.Text);
// MessageBox.Show("business");
Business clientDetail = new Business();
clientDetail.BusinessName = list[0];
clientDetail.BusinessAddress = list[1];
clientDetail.TelNumber = int.Parse(list[2]);
clientDetail.AdhocNote = list[3];
clientDetail.ClientReport = list[4];
clientDetail.ClientStatus = list[5];
clientDetail.ClientFollowup = list[6];
txtLastName_Business.Text = clientDetail.BusinessName;
txtTelNum.Text = clientDetail.TelNumber.ToString();
txtAddress.Text = clientDetail.BusinessAddress;
txtAdhocNote.Text = clientDetail.AdhocNote;
txtReport.Text = clientDetail.ClientReport;
txtStatus.Text = clientDetail.ClientStatus;
txtFollowup.Text = clientDetail.ClientFollowup;
}
btnAccept.Visible = true;
panel1.Visible = true;
panel2.Visible = true;
richTextBox2.Visible = true;
pictureBox1.Visible = true;
pictureBox2.Visible = true;
btnReport.Visible = true;
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
private void button1_Click(object sender, EventArgs e)
{
if (cmbClientType.Text != string.Empty || txtFirstName.Text != string.Empty || txtLastName_Business.Text != string.Empty || txtTelNum.Text != string.Empty || txtFollowup.Text != string.Empty ||
txtReport.Text != string.Empty || txtStatus.Text != string.Empty || cmbicContractType.Text != string.Empty || txtAddress.Text != string.Empty || txtAdhocNote.Text != string.Empty)
{
if (cmbClientType.Text == "Business")
{
lblSurname_Business.Text = "Business";
business.BusinessName = txtLastName_Business.Text;
business.TelNumber = int.Parse(txtTelNum.Text);
business.BusinessAddress = txtAddress.Text;
business.AdhocNote = txtAdhocNote.Text;
business.ClientType = cmbClientType.Text;
business.ContractType = cmbicContractType.Text;
business.ClientFollowup = txtFollowup.Text;
business.ClientReport = txtReport.Text;
business.ClientStatus = txtStatus.Text;
if (business.CaptureClientDetails() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
MessageBoxManager.OK = "Copy";
MessageBoxManager.Register();
//MessageBox.Show(individual.ClientIdentifier, "Client Identifier", MessageBoxButtons.OK);
if (DialogResult.OK == MessageBox.Show(business.ClientIdentifier, "Client Identifier", MessageBoxButtons.OK))
{
Clipboard.SetText(business.ClientIdentifier);
MessageBox.Show("Copied to Clipboard");
ClearTextBoxes();
}
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
else
{
lblSurname_Business.Text = "Individual";
individual.FirstName = txtFirstName.Text;
individual.LastName = txtLastName_Business.Text;
individual.TelNumber = int.Parse(txtTelNum.Text);
individual.ClientFollowup = txtFollowup.Text;
individual.ClientReport = txtReport.Text;
individual.ClientStatus = txtStatus.Text;
individual.ClientType = cmbClientType.Text;
individual.ContractType = cmbicContractType.Text;
individual.Address = txtAddress.Text;
individual.AdhocNote = txtAdhocNote.Text;
if (individual.CaptureClientDetails() == true)
{
Message += new Display.myDelegate(Display.Success);
Message.Invoke();
MessageBoxManager.OK = "Copy";
MessageBoxManager.Register();
if (DialogResult.OK == MessageBox.Show(individual.ClientIdentifier, "Client Identifier", MessageBoxButtons.OK))
{
Clipboard.SetText(individual.ClientIdentifier);
MessageBox.Show("Copied to Clipboard");
ClearTextBoxes();
}
}
else
{
Message += new Display.myDelegate(Display.Failure);
Message.Invoke();
}
}
}
else
{
Message += new Display.myDelegate(Display.Error);
Message.Invoke();
}
}
