protected void GetRemark(int userID, int IncidentID)
{
CustomerFeedback ObjCustomerfeedback = new CustomerFeedback();
ObjCustomerfeedback = ObjCustomerfeedback.Get_By_Userid_ByIncidentId(userID, IncidentID);
TextRmk.Text = ObjCustomerfeedback.Remark;
if (TextRmk.Text != "")
{
Rmk.Visible = true;
}
string Feedback = ObjCustomerfeedback.Feedback;
if (Feedback == "Good")
{
satisfiedrdbutton.Checked = true;
}
else if (Feedback == "Very Good")
{
verysatisfied.Checked = true;
}
else if (Feedback == "Average")
{
Rddisatisfied.Checked = true;
}
else if (Feedback == "Poor")
{
Rdverydissatisfied.Checked = true;
}
}
protected void GetRemark(int userID, int IncidentID)
{
CustomerFeedback ObjCustomerfeedback = new CustomerFeedback();
ObjCustomerfeedback = ObjCustomerfeedback.Get_By_Userid_ByIncidentId(userID, IncidentID);
TextRmk.Text=ObjCustomerfeedback.Remark;
if (TextRmk.Text != "")
{
Rmk.Visible = true;
}
string Feedback = ObjCustomerfeedback.Feedback;
if (Feedback == "Good")
{
satisfiedrdbutton.Checked = true;
}
else if (Feedback == "Very Good")
{
verysatisfied.Checked = true;
}
else if (Feedback == "Average")
{
Rddisatisfied.Checked = true;
}
else if (Feedback == "Poor")
{
Rdverydissatisfied.Checked = true;
}
}
protected void btnFeedback_Click(object sender, EventArgs e)
{
if (satisfiedrdbutton.Checked == false && verysatisfied.Checked == false && Rddisatisfied.Checked == false && Rdverydissatisfied.Checked == false)
{
Lblmsg.Visible = true;
Lblmsg.Text = "Please select your feedback";
return;
}
//if (satisfiedrdbutton.Checked == true && verysatisfied.Checked == true && Rddisatisfied.Checked == true && Rdverydissatisfied.Checked == true)
//{
// Lblmsg0.Visible = true;
// Lblmsg0.Text = "Your feedback has been saved";
// return;
//}
int userid = Convert.ToInt16(Request.QueryString["userid"]);
//////////////Added by lalit. capture querystring of callid in case when user gives
//feedback by call
if (Request.QueryString["Clid"] != null)
{
int callid = Convert.ToInt16(Request.QueryString["Clid"]);
ObjCustomerfeedback = ObjCustomerfeedback.Get_By_Userid_ByIncidentId(userid, callid);
}
else
{
ObjCustomerfeedback = ObjCustomerfeedback.Get_By_Incidentid(userid);
}
if (satisfiedrdbutton.Checked == true)
{
Feedback = "Good";
}
if (verysatisfied.Checked == true)
{
Feedback = "Very Good";
}
if (Rddisatisfied.Checked == true)
{
Feedback = "Average";
}
if (Rdverydissatisfied.Checked == true)
{
Feedback = "Poor";
}
if (ObjCustomerfeedback.Id == 0)
{
ObjCustomerfeedback.Id = Convert.ToInt16(Request.QueryString["userid"]);
ObjCustomerfeedback.Feedback = Feedback;
if (Request.QueryString["Clid"] != null)
{
ObjCustomerfeedback.IncidentId = Convert.ToInt16(Request.QueryString["Clid"]);
ObjCustomerfeedback.FeedbackType = "CallWise";
ObjCustomerfeedback.Remark = TextRmk.Text;
ObjCustomerfeedback.Insert_CallWise();
Lblmsg0.Visible = true;
Lblmsg0.Text = "Your Feedback Has Been Submitted";
btnFeedback.Visible = false;
satisfiedrdbutton.Visible = false;
verysatisfied.Visible = false;
Rddisatisfied.Visible = false;
Rdverydissatisfied.Visible = false;
TextRmk.Visible = false;
labGood.Visible = false;
labVeryGood.Visible = false;
labAverage.Visible = false;
labPoor.Visible = false;
lblApproved.Visible = false;
lblRemark.Visible = false;
}
else
{
ObjCustomerfeedback.FeedbackType = "Default";
ObjCustomerfeedback.Remark = "Default";
ObjCustomerfeedback.Insert();
}
}
string myScript;
myScript = "<script language=javascript></script>";
myScript = "<script language=javascript>CloseWindow();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
//ScriptManager.RegisterStartupScript(this, this.GetType(), "refreshParent();", "refreshParent();", true);
}