public void LogVoidAuthorizationFailed(HSPayment payment, string transactionID, HSOrder order, CreditCardVoidException ex)
{
// track in app insights
// to find go to Transaction Search > Event Type = Event > Filter by any of these custom properties or event name "Payment.VoidAuthorizationFailed"
var customProperties = new Dictionary <string, string>
{
{ "Message", "Attempt to void authorization on payment failed" },
{ "OrderID", order.ID },
{ "BuyerID", order.FromCompanyID },
{ "UserEmail", order.FromUser.Email },
{ "PaymentID", payment.ID },
{ "TransactionID", transactionID },
{ "ErrorResponse", JsonConvert.SerializeObject(ex.ApiError, Formatting.Indented) }
};
_telemetry.TrackEvent("Payment.VoidAuthorizationFailed", customProperties);
}
public async Task EmailVoidAuthorizationFailedAsync(HSPayment payment, string transactionID, HSOrder order, CreditCardVoidException ex)
{
var templateData = new EmailTemplate <SupportTemplateData>()
{
Data = new SupportTemplateData
{
OrderID = order.ID,
DynamicPropertyName1 = "BuyerID",
DynamicPropertyValue1 = order.FromCompanyID,
DynamicPropertyName2 = "Username",
DynamicPropertyValue2 = order.FromUser.Username,
DynamicPropertyName3 = "PaymentID",
DynamicPropertyValue3 = payment.ID,
DynamicPropertyName4 = "TransactionID",
DynamicPropertyValue4 = transactionID,
ErrorJsonString = JsonConvert.SerializeObject(ex.ApiError)
},
Message = new EmailDisplayText()
{
EmailSubject = "Manual intervention required for this order",
DynamicText = "Error encountered while trying to void authorization on this order. Please contact customer and help them manually void authorization"
}
};
var toList = new List <EmailAddress>();
var supportEmails = _settings?.SendgridSettings?.CriticalSupportEmails.Split(",");
foreach (var email in supportEmails)
{
toList.Add(new EmailAddress {
Email = email
});
}
await SendSingleTemplateEmailMultipleRcpts(_settings?.SendgridSettings?.FromEmail, toList, _settings?.SendgridSettings?.CriticalSupportTemplateID, templateData);
}
public async Task VoidAuthorizationFailed(HSPayment payment, string transactionID, HSOrder order, CreditCardVoidException ex)
{
LogVoidAuthorizationFailed(payment, transactionID, order, ex);
await _sendgrid.EmailVoidAuthorizationFailedAsync(payment, transactionID, order, ex);
}
