private List <GdcoTicket.Model.GdcoTicket> CreateGdcoTickets(List <AllEgsOutputModel> results, string mode)
        {
            var gdcoTickets = new List <GdcoTicket.Model.GdcoTicket>();
            HashSet <String> failedDescriptions = new HashSet <String>();

            if (results == null || !results.Any())
            {
                return(gdcoTickets);
            }

            // Check for failed tests, create tickets
            foreach (var result in results)
            {
                var errorTypeToExchangeResults = new Dictionary <string, List <AllEngineeringGroupsResult> >();
                var exchangeResults            = result.AllEgsOutput.Where(eo => eo.TestStatus.Equals("Failed") && !string.IsNullOrEmpty(eo.QcName));
                var mdmId = string.IsNullOrEmpty(result.MdmId) ? result.ProjectId : result.MdmId;

                KustoAccess ka = new KustoAccess();

                // compare the current ticket with CIS Kusto feed, if different, cut the ticket
                var kustoErrMsg = "";

                if (exchangeResults != null && exchangeResults.Any())
                {
                    kustoErrMsg = ka.GetErrorEsgByMdmid(mdmId);
                }

                foreach (var exchangeResult in exchangeResults)
                {
                    if (!errorTypeToExchangeResults.ContainsKey(exchangeResult.QcName))
                    {
                        errorTypeToExchangeResults[exchangeResult.QcName] = new List <AllEngineeringGroupsResult> {
                            exchangeResult
                        };
                    }
                    else
                    {
                        var exchangeResultList = errorTypeToExchangeResults[exchangeResult.QcName];
                        exchangeResultList.Add(exchangeResult);
                    }
                }

                if (!errorTypeToExchangeResults.Any())
                {
                    continue;
                }

                foreach (var key in errorTypeToExchangeResults.Keys)
                {
                    var    exchangeErrorList = errorTypeToExchangeResults[key];
                    var    projectId         = string.IsNullOrEmpty(result.ProjectId) ? result.MdmId : result.ProjectId;
                    var    currentWorkOrder  = exchangeErrorList.First().WorkOrderName;
                    var    errorCode         = key;
                    string errorTitle        = null;
                    var    errorDescription  = GetExoResultError(exchangeErrorList);
                    var    dcCode            = result.DataCenterCode;
                    var    requestOwner      = "oadpm";
                    string severity          = null;
                    string parentTicketId    = null;

                    // KustoErrMsg is empty means we couldn't found ticket in Kusto feed, we should email
                    if (String.IsNullOrEmpty(kustoErrMsg))
                    {
                        // send email if there is something diff between us and their Kusto feed
                        EmailBody.AppendLine("<tr><td>" + projectId + "</td><td>" + errorTitle + "</td><td>" + errorDescription + "</td></tr>");
                    }

                    if (result.GroupType.IndexOf("PreRack", StringComparison.OrdinalIgnoreCase) >= 0)
                    {
                        continue;
                    }

                    var gdcoTicket = new GdcoTicketHandler().CreateTicket(projectId, currentWorkOrder,
                                                                          errorCode, errorTitle, errorDescription, dcCode, requestOwner, severity, parentTicketId, mode, "msassetsku");
                    gdcoTickets.Add(gdcoTicket);

                    try
                    {
                        if (mode.Equals("P"))
                        {
                            new GdcoTicketHandler().AssignParent(projectId, gdcoTicket.Id);
                        }
                        else if (mode.Equals("M"))
                        {
                            var cisProject = new CisAccess().GetCisProjectsFromCache().CisProjects.Where(c => c.MdmId.Equals(projectId)).FirstOrDefault();
                            if (cisProject != null && cisProject.UpdateAssetDataTicketId != null)
                            {
                                new GdcoTicketHandler().AssignParent(Convert.ToInt64(cisProject.UpdateAssetDataTicketId), gdcoTicket.Id);
                            }
                        }
                        else if (mode.Equals("D"))
                        {
                            var       dsDataSet       = new DSDataSetAccess().GetInProgressExchangeDeploymentsToRTEG();
                            DSDataSet updateAssetTask = null;
                            DSDataSet oaTask          = null;
                            if (dsDataSet.ContainsKey(projectId))
                            {
                                updateAssetTask = dsDataSet[projectId].Where(d => (d.GDCOFaultCode.Equals("124107") || d.GDCOFaultCode.Equals("124246") || d.GDCOFaultCode.Equals("124054"))).FirstOrDefault();
                                oaTask          = dsDataSet[projectId].Where(d => (d.GDCOFaultCode.Equals("124110"))).FirstOrDefault();
                            }
                            if (updateAssetTask != null && updateAssetTask.TicketState.Equals("Created") && updateAssetTask.TicketId != null)
                            {
                                new GdcoTicketHandler().AssignParent(Convert.ToInt64(updateAssetTask.TicketId), gdcoTicket.Id);
                            }
                            else if (oaTask != null && oaTask.TicketId != null)
                            {
                                new GdcoTicketHandler().AssignParent(Convert.ToInt64(oaTask.TicketId), gdcoTicket.Id);
                            }
                        }
                    }
                    catch (Exception)
                    {
                    }
                    errorDescription = errorDescription.Length > 1000 ? errorDescription.Substring(0, 1000) : errorDescription;
                    failedDescriptions.Add(errorDescription);
                }
            }

            // Check for passed cases that have failed earlier and ticket is not updated. Update the tickets.
            var pids       = new List <string>();
            var failedPids = new List <string>();

            foreach (var result in results)
            {
                if (result.GroupType.IndexOf("PreRack", StringComparison.OrdinalIgnoreCase) >= 0)
                {
                    continue;
                }
                var failedExchangeResults = result.AllEgsOutput.Where(eo => eo.TestStatus.Equals("Failed") && !string.IsNullOrEmpty(eo.QcName));
                var pid = string.IsNullOrEmpty(result.ProjectId) ? result.MdmId : result.ProjectId;
                if (!failedExchangeResults.Any())
                {
                    pids.Add(pid);
                }
                else
                {
                    failedPids.Add(pid);
                }
            }
            if (pids.Any())
            {
                foreach (var pid in pids)
                {
                    gdcoTickets.AddRange(new GdcoTicketHandler().UpdateTicket(pid, "msassetsku"));
                }
            }
            if (failedPids.Any())
            {
                foreach (var pid in failedPids)
                {
                    gdcoTickets.AddRange(new GdcoTicketHandler().UpdateFailedTicket(pid, "msassetsku", failedDescriptions));
                }
            }
            return(gdcoTickets);
        }
        public AllEgsResult GetMsAssetSkuValidationMdmIdsResult(string MdmId = null, string CurrentUser = null, bool Email = false, string EmailList = null)
        {
            var allEgsResult      = new AllEgsResult();
            var allEgsOutput      = new List <AllEgsOutputModel>();
            var error             = new StringBuilder();
            var emailSubject      = "All EGs MSAsset/SKU Validation Report for MdmIds from Cis - " + DateTime.Now.ToString("yyyy/MM/dd HH:mm:ss");
            var errorEmailSubject = "Error: All EGs MSAsset/SKU Validation Report for MdmIds from Cis - " + DateTime.Now.ToString("yyyy/MM/dd HH:mm:ss");

            ExecutionMode = (MdmId == null) ? "S" : "U";

            if (currentExeName != null)
            {
                emailTrigger = currentExeName.IndexOf("AllEgsMsAssetSkuValidationReporting", StringComparison.OrdinalIgnoreCase) >= 0 ? true : false;
            }

            var cisAccess = new CisAccess();
            Dictionary <string, CisProject> cisProjectDictionary = new Dictionary <string, CisProject>();

            // Fetch the incoming MdmIds
            if (string.IsNullOrEmpty(MdmId))
            {
                try
                {
                    cisProjectModel = cisAccess.GetCisProjectsFromCis(true);
                }
                catch (Exception ex)
                {
                    error.AppendLine(ex.ToString());
                    allEgsResult.Error = error;
                    if (Email)
                    {
                        SendEmail.SendExoSkuMsAssetReportEmail(CurrentUser, Constants.automationTeam, errorEmailSubject, "Error in fetching Projects from Cis. " + error.ToString());
                    }
                    return(allEgsResult);
                }

                var incomingCisProjects = cisProjectModel.CisProjects.Where(c => c.UpdateAssetWorkOrderStatus.IndexOf("Finished", StringComparison.OrdinalIgnoreCase) >= 0);
                if (cisProjectModel == null || !incomingCisProjects.Any())
                {
                    error.AppendLine("No Exchange Project Found in Cis coming to OA queue.");
                    allEgsResult.Error = error;
                    if (Email)
                    {
                        SendEmail.SendExoSkuMsAssetReportEmail(CurrentUser, Constants.automationTeam, emailSubject, error.ToString());
                    }
                    return(allEgsResult);
                }

                foreach (var cisProj in incomingCisProjects)
                {
                    cisProjectDictionary[cisProj.MdmId] = cisProj;
                }
            }
            else
            {
                cisProjectDictionary[MdmId] = new CisProject
                {
                    MdmId                      = MdmId,
                    CurrentWorkOrder           = string.Empty,
                    UpdateAssetWorkOrderStatus = string.Empty
                };
            }

            AllEgsQc allEgsQc = new AllEgsQc();

            // Iterate over each Cis project
            foreach (var mdmId in cisProjectDictionary.Keys)
            {
                var cisProjectDetails = cisProjectDictionary[mdmId];
                if (cisProjectDetails != null)
                {
                    // Perform the QC
                    var allEgsOpModel = allEgsQc.PerformAllEgsSkuMsAssetValidation(mdmId, cisProjectDetails.CurrentWorkOrder, cisProjectDetails.PropertyGroupName, "M", null, null, cisProjectDetails.DatacenterCode);
                    if (allEgsOpModel != null)
                    {
                        allEgsOutput.Add(allEgsOpModel);
                        error.AppendLine(allEgsOpModel.Error.ToString());
                    }
                }
            }

            // Save the exchangeOutput to QcExecutionRawResult table and to the shared path
            List <string> resultFiles = null;

            try
            {
                resultFiles = SaveResultToFile(allEgsOutput, "M");
            }
            catch (Exception ex)
            {
                error.AppendLine("Exception in saving results to the csv file. " + ex.ToString());
            }

            try
            {
                var gdcoTickets = CreateGdcoTickets(allEgsOutput, "M");
                foreach (var gdcoTicket in gdcoTickets)
                {
                    if (!string.IsNullOrEmpty(gdcoTicket.Error))
                    {
                        error.AppendLine("Error in GDCO Ticket Creation " + gdcoTicket.Error);
                    }
                }
            }
            catch (Exception ex)
            {
                error.AppendLine("Exception in creating GDCO Tickets. " + ex.ToString());
            }

            // Insert the record and send email
            try
            {
                allEgsResult.Result = allEgsOutput;
                allEgsResult.Report = GetExoReport(allEgsOutput, "M");
            }
            catch (Exception ex)
            {
                error.AppendLine("Error in inserting the execution result. " + ex.ToString());
            }

            // Filter out duplicate errors
            HashSet <String> set = new HashSet <String>();

            string[] delim = { Environment.NewLine, "\n" };
            string[] lines = error.ToString().Split(delim, StringSplitOptions.None);
            foreach (string line in lines)
            {
                set.Add(line);
            }
            error = new StringBuilder();
            foreach (string line in set)
            {
                error.AppendLine(line);
            }

            allEgsResult.Error = error;

            if (Email)
            {
                var    body            = new StringBuilder();
                var    dbSummaryReport = new StringBuilder();
                string dbDetailReport  = null;
                body.AppendLine("<style> table {    font-family: arial, sans-serif;    border-collapse: collapse;    width: 100%;}td, th {    border: 1px solid #dddddd;    text-align: left;    padding: 8px;}tr:nth-child(even) {    background-color: #dddddd;} h3 {    font-family: arial, sans-serif; color:#2F4F4F;}</style>");
                body.AppendLine("<p><h3>Summary Report:</h3></p>");
                body.AppendLine("<table>");
                body.AppendLine("<tr><td>PropertyGroup</td><td>MdmId</td><td>Current WO</td><td>Failed Tests</td><td>Ticket(s)/Status</td></tr>");
                foreach (var report in allEgsResult.Report)
                {
                    var tickets = new StringBuilder(string.Empty);
                    if (report.gdcoTickets != null && report.gdcoTickets.Any())
                    {
                        foreach (var gdcoTicket in report.gdcoTickets)
                        {
                            if (gdcoTicket.Fields.ContainsKey("GDCOTicketing.Custom.UpdateInfo") && gdcoTicket.Fields.ContainsKey("System.State") && gdcoTicket.Fields.ContainsKey("GDCOTicketing.Custom.SLARemaining"))
                            {
                                var ticketUrl  = gdcoTicket.Fields["GDCOTicketing.Custom.UpdateInfo"].ToString();
                                var firstIndex = ticketUrl.IndexOf("<a");
                                var lastIndex  = ticketUrl.IndexOf(">", firstIndex);
                                var assignedTo = "None";
                                if (gdcoTicket.Fields.ContainsKey("System.AssignedTo"))
                                {
                                    assignedTo = gdcoTicket.Fields["System.AssignedTo"].ToString();
                                }
                                var state = (string)gdcoTicket.Fields["System.State"];
                                if (state.IndexOf("Canceled", StringComparison.OrdinalIgnoreCase) >= 0 || state.IndexOf("Resolved", StringComparison.OrdinalIgnoreCase) >= 0)
                                {
                                    tickets.Append(ticketUrl.Substring(firstIndex, lastIndex - firstIndex + 1) + gdcoTicket.Id + "</a>" + "(" + state + ") ");
                                }
                                else
                                {
                                    tickets.Append(ticketUrl.Substring(firstIndex, lastIndex - firstIndex + 1) + gdcoTicket.Id + "</a>" + "(" + state + "|RemainingSLA: " + Math.Round(TimeSpan.FromMilliseconds(Convert.ToDouble(gdcoTicket.Fields["GDCOTicketing.Custom.SLARemaining"])).TotalHours, 1) + "H|AssignedTo:" + assignedTo + ") ");
                                }
                            }
                        }
                    }
                    body.AppendLine("<tr><td>" + report.PropertyGroupName + "</td><td>" + report.MdmId + "</td><td>" + report.WorkOrder + "</td><td>" + report.FailedTests + "</td><td>" + tickets.ToString() + "</td></tr>");
                    dbSummaryReport.Append(report.PropertyGroupName + "," + report.MdmId + "," + report.WorkOrder + "," + report.FailedTests + "," + tickets.ToString() + ";");
                }
                if (dbSummaryReport.Length > 0)
                {
                    dbSummaryReport.Remove(dbSummaryReport.Length - 1, 1);
                }
                body.AppendLine("</table>");
                if (resultFiles != null && resultFiles.Any())
                {
                    body.AppendLine("<p><h3>Detail Report: </h3>" + resultFiles.First() + "</p>");
                    dbDetailReport = resultFiles.First();
                }

                // Save the Report to database
                if (MdmId == null)
                {
                    try
                    {
                        new ReportingHandler().SaveReport(dbSummaryReport.ToString(), dbDetailReport, "cis", "allegs_msassetsku");
                    }
                    catch (Exception ex)
                    {
                        allEgsResult.Error.AppendLine(ex.ToString());
                    }
                }

                if (allEgsResult.Error != null && allEgsResult.Error.ToString().Trim().Length > 0)
                {
                    string[] errorLines = allEgsResult.Error.ToString().Split(new string[] { Environment.NewLine }, StringSplitOptions.None);
                    body.AppendLine("<p><h3>Errors: </h3><ol>");
                    foreach (var erroLine in errorLines)
                    {
                        if (erroLine != null && !string.IsNullOrEmpty(erroLine.Trim()))
                        {
                            body.AppendLine("<li>" + erroLine + "</li>");
                        }
                    }
                    body.AppendLine("</ol></p>");
                }
                SendEmail.SendExoSkuMsAssetReportEmail(CurrentUser, EmailList, emailSubject, body.ToString());
            }
            return(allEgsResult);
        }