public int GetChatInterval()
{
LoginUser loginUser = TSAuthentication.GetLoginUser();
Organization org = TSAuthentication.GetOrganization(loginUser);
return(ChatRequests.GetRequestCountInLastDays(loginUser, loginUser.OrganizationID, 180) > 0 || org.DateCreated.AddDays(-30) > DateTime.UtcNow ? 10000 : 30000);
}
public TsChatUpdate GetChatUpdate(int lastChatMessageID, int lastChatRequestID)
{
TsChatUpdate update = new TsChatUpdate();
try
{
User user = Users.GetUser(LoginUser.Anonymous, TSAuthentication.UserID);
user.UpdatePing();
LoginUser loginUser = new LoginUser(user.UserID, user.OrganizationID, null);
List <GrowlMessage> chatMessageGrowl = new List <GrowlMessage>();
List <GrowlMessage> chatRequestGrowl = new List <GrowlMessage>();
update.LastChatRequestID = lastChatRequestID;
update.LastChatMessageID = lastChatMessageID;
update.ChatMessageCount = 0;
update.ChatRequestCount = 0;
if (user.IsChatUser && ChatUserSettings.GetSetting(loginUser, user.UserID).IsAvailable)
{
ChatMessages chatMessages = new ChatMessages(loginUser);
update.ChatMessageCount = chatMessages.GetUnreadMessageCount(loginUser.UserID, ChatParticipantType.User);
update.ChatRequestCount = user.IsChatUser ? ChatRequests.GetWaitingRequestCount(loginUser, loginUser.UserID, loginUser.OrganizationID) : 0;
if (lastChatMessageID < 0)
{
update.LastChatMessageID = ChatMessages.GetLastMessageID(loginUser);
}
chatMessages.LoadUnpreviewedMessages(loginUser.UserID, update.LastChatMessageID);
foreach (ChatMessage chatMessage in chatMessages)
{
chatMessageGrowl.Add(new GrowlMessage(chatMessage.Message, chatMessage.PosterName, "ui-state-active"));
update.LastChatMessageID = chatMessage.ChatMessageID;
}
ChatRequests requests = new ChatRequests(loginUser);
requests.LoadNewWaitingRequests(loginUser.UserID, loginUser.OrganizationID, lastChatRequestID);
foreach (ChatRequest chatRequest in requests)
{
chatRequestGrowl.Add(new GrowlMessage(string.Format("{0} {1} is requesting a chat!", chatRequest.Row["FirstName"].ToString(), chatRequest.Row["LastName"].ToString()), "Chat Request", "ui-state-error"));
update.LastChatRequestID = chatRequest.ChatRequestID;
}
}
update.NewChatMessages = chatMessageGrowl.ToArray();
update.NewChatRequests = chatRequestGrowl.ToArray();
}
catch (Exception ex)
{
ExceptionLogs.LogException(LoginUser.Anonymous, ex, "Main Chat Upate");
}
return(update);
}
public static string GetChatRequest(RestCommand command, int chatRequestID)
{
ChatRequest chatRequest = ChatRequests.GetChatRequest(command.LoginUser, chatRequestID);
if (chatRequest.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(chatRequest.GetXml("ChatRequest", true));
}
public static string GetChatRequests(RestCommand command)
{
ChatRequests chatRequests = new ChatRequests(command.LoginUser);
chatRequests.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(chatRequests.GetXml("ChatRequests", "ChatRequest", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}
public static string GetChatRequestHtml(UserInfoProxy userInfo, bool forceUpdate)
{
LoginUser loginUser = new LoginUser(userInfo.UserID, userInfo.OrganizationID, null);
StringBuilder builder = new StringBuilder();
ChatRequests requests = new ChatRequests(loginUser);
requests.LoadWaitingRequests(loginUser.UserID, loginUser.OrganizationID);
foreach (ChatRequest request in requests)
{
ParticipantInfo participant = ChatParticipant.GetParticipantInfo(loginUser, request.RequestorID, request.RequestorType);
string row = "<tr><td class=\"col1\">{0}</td><td class=\"col2\">{1}</td></tr>";
string stateClass = request.RequestType != ChatRequestType.External ? "ui-state-highlight" : "ui-state-default";
builder.Append(string.Format("<div class=\"ts-panellist-header ui-helper-reset {0} ui-corner-all\" role=\"tab\" aria-expanded=\"false\" tabindex=\"-1\">", stateClass));
builder.Append("<span class=\"ui-icon ui-icon-triangle-1-e \" />");
builder.Append("<a href=\"#\">" + participant.FirstName + " " + participant.LastName + " - " + request.DateCreated.ToString("t", loginUser.CultureInfo) + "</a>");
builder.Append("</div>");
builder.Append("<div class=\"content\">");
builder.Append("<table border=\"0\" cellpadding=\"0\" cellspacing=\"5\">");
builder.Append(string.Format(row, "Email:", participant.Email));
if (participant.CompanyName != "")
{
builder.Append(string.Format(row, "Company:", participant.CompanyName));
}
builder.Append(string.Format(row, "Time:", request.DateCreated.ToString("t", loginUser.CultureInfo)));
builder.Append(string.Format(row, "Message:", request.Message));
builder.Append("</table>");
builder.Append(string.Format("<div class=\"accept\"><a class=\"ts-link-button {0} ui-corner-all \" href=\"#\" onclick=\"AcceptRequest({1}); return false;\">Accept</a></div>", stateClass, request.ChatRequestID.ToString()));
builder.Append("</div>");
}
string html = builder.ToString().Trim();
if (html == "")
{
html = "<div class=\"content\">There are no chat requests.</div>";
}
if (!forceUpdate && HttpContext.Current.Session["LastRequestHtml"] != null && (string)HttpContext.Current.Session["LastRequestHtml"] == html)
{
return("");
}
HttpContext.Current.Session["LastRequestHtml"] = html;
return(html);
}
public static void ProcessChat(HttpContext context, string command, int organizationID)
{
System.Web.HttpBrowserCapabilities browser = context.Request.Browser;
if (browser.Browser != "IE")
{
context.Response.Cache.SetCacheability(HttpCacheability.NoCache);
}
if (command == "image")
{
bool isAvailable = ChatRequests.IsOperatorAvailable(LoginUser.Anonymous, organizationID);
string fileName = isAvailable ? "chat_available" : "chat_unavailable";
fileName = AttachmentPath.FindImageFileName(LoginUser.Anonymous, organizationID, AttachmentPath.Folder.ChatImages, fileName);
WriteImage(context, fileName);
}
else if (command == "logo")
{
string fileName = AttachmentPath.FindImageFileName(LoginUser.Anonymous, organizationID, AttachmentPath.Folder.ChatImages, "chat_logo");
WriteImage(context, fileName);
}
}
public static void RequestInvite(int chatID, int userID)
{
ChatRequests.RequestInvite(UserSession.LoginUser, chatID, userID);
}
public static void RequestTransfer(int chatID, int userID)
{
ChatRequests.RequestTransfer(UserSession.LoginUser, chatID, userID);
}
public static int AcceptRequest(int chatRequestID)
{
int chatID = ChatRequests.AcceptRequest(UserSession.LoginUser, UserSession.LoginUser.UserID, chatRequestID, HttpContext.Current.Request.UserHostAddress);
return(chatID);
}
public void ProcessRequest(HttpContext context)
{
context.Response.Cache.SetCacheability(HttpCacheability.NoCache);
context.Response.AddHeader("Expires", "-1");
context.Response.AddHeader("Pragma", "no-cache");
if (TSAuthentication.Ticket == null)
{
context.Response.ContentType = "text/plain";
context.Response.StatusCode = (int)HttpStatusCode.Forbidden;
context.Response.ClearContent();
context.Response.End();
return;
}
TsChatUpdate update = new TsChatUpdate();
using (Stream receiveStream = context.Request.InputStream)
{
using (StreamReader readStream = new StreamReader(receiveStream, Encoding.UTF8))
{
string requestContent = readStream.ReadToEnd();
JObject args = JObject.Parse(requestContent);
int lastChatRequestID = int.Parse(args["lastChatRequestID"].ToString());;
int lastChatMessageID = int.Parse(args["lastChatMessageID"].ToString());;
try
{
User user = Users.GetUser(LoginUser.Anonymous, TSAuthentication.UserID);
if (user == null)
{
context.Response.ContentType = "text/plain";
context.Response.StatusCode = (int)HttpStatusCode.Forbidden;
context.Response.ClearContent();
context.Response.End();
return;
}
user.UpdatePing();
LoginUser loginUser = new LoginUser(user.UserID, user.OrganizationID, null);
List <GrowlMessage> chatMessageGrowl = new List <GrowlMessage>();
List <GrowlMessage> chatRequestGrowl = new List <GrowlMessage>();
update.LastChatRequestID = lastChatRequestID;
update.LastChatMessageID = lastChatMessageID;
update.ChatMessageCount = 0;
update.ChatRequestCount = 0;
if (user.IsChatUser && ChatUserSettings.GetSetting(loginUser, user.UserID).IsAvailable)
{
ChatMessages chatMessages = new ChatMessages(loginUser);
update.ChatMessageCount = chatMessages.GetUnreadMessageCount(loginUser.UserID, ChatParticipantType.User);
update.ChatRequestCount = user.IsChatUser ? ChatRequests.GetWaitingRequestCount(loginUser, loginUser.UserID, loginUser.OrganizationID) : 0;
if (lastChatMessageID < 0)
{
update.LastChatMessageID = ChatMessages.GetLastMessageID(loginUser);
}
chatMessages.LoadUnpreviewedMessages(loginUser.UserID, update.LastChatMessageID);
foreach (ChatMessage chatMessage in chatMessages)
{
chatMessageGrowl.Add(new GrowlMessage(chatMessage.Message, chatMessage.PosterName, "ui-state-active"));
update.LastChatMessageID = chatMessage.ChatMessageID;
}
ChatRequests requests = new ChatRequests(loginUser);
requests.LoadNewWaitingRequests(loginUser.UserID, loginUser.OrganizationID, lastChatRequestID);
foreach (ChatRequest chatRequest in requests)
{
chatRequestGrowl.Add(new GrowlMessage(string.Format("{0} {1} is requesting a chat!", chatRequest.Row["FirstName"].ToString(), chatRequest.Row["LastName"].ToString()), "Chat Request", "ui-state-error"));
update.LastChatRequestID = chatRequest.ChatRequestID;
}
}
update.NewChatMessages = chatMessageGrowl.ToArray();
update.NewChatRequests = chatRequestGrowl.ToArray();
}
catch (Exception ex)
{
ExceptionLogs.LogException(LoginUser.Anonymous, ex, "Main Chat Upate");
}
}
}
context.Response.ContentType = "application/json; charset=utf-8";
context.Response.Write(JsonConvert.SerializeObject(update));
}
